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Comfort Suites Inn at Ridgewood Farm

2.5 star property

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Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Point of interest
Seasonal outdoor pool
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
2898 Keagy Rd, Salem, VA, 24153
  • LewisGale Medical Center
    ‪3 min walk‬
  • Salem Civic Center
    ‪5 min drive‬
  • Roanoke College
    ‪5 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(48 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Comfort Suites Inn at Ridgewood Farm

Hotel with free breakfast, steps from LewisGale Medical Center
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation is furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Inn at Ridgewood Farm gets high marks from our customers. During your stay, you're just a quick walk from LewisGale Medical Center. Enjoy features like free WiFi in public areas and free self-parking, plus a gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from LewisGale Medical Center and a 4-minute drive from Salem Civic Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Comfort Suites Inn at Ridgewood Farm offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Suites Inn at Ridgewood Farm. Free self parking is available.

This Salem hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per day
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 420 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 174 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Carolyn

Liked: Room comfort
When we were there in March, we had a nice room. May have been updated. This past weekend was not as satisfactory. The carpets were filthy. My white socks were black after walking on the carpet in our room. Couldn't let water run in bathroom sink. It would fill up and take 30min. to drain. Toilet flushed slow and the TV selections were boring. Elevator not working, pool was not cleaned No lid for ice bucket. For an accessible room, the tub sides were so high it was hard for me to get my leg over the side to take a shower. Have back and leg issues and was inconvenient. Some staff was friendly and some barely spoke to you. Not as impressed this time as we were the last.
Stayed 2 nights in Jun 2025

6/10 Okay

Gregory

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The stay was okay for the price
Stayed 2 nights in Jun 2025

4/10 Poor

Kathy

Travelled with partner
Not very clean, old linen, old and soiled carpeting. Definitely needs improvement.
Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Stayed 2 nights in Jun 2025

6/10 Okay

Arielle

Liked: Staff & service, room comfort
Disliked: Cleanliness
It's an older property, and it shows. Elevator was broken. Staff was mostly great, though.
Stayed 2 nights in May 2025

4/10 Poor

Dana

Stayed 1 night in May 2025

10/10 Excellent

Tonia

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I was surprised they didn't have wifi, and the pool wasn't opened.
Stayed 3 nights in Jun 2025

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Sticky carpets
Stayed 2 nights in May 2025

4/10 Poor

Marjorie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was apparently being renovated although I saw no evidence of this. The carpets are incredibly old, worn out and stained. The phone in our room did not work, the elevator did not work, and the shower head only had about 3 streams of water coming out. The toilet seat was not stable and the doors and walls were in terrible condition. The photos are not from this hotel. Had I known this place was in such terrible shape I never would have paid to stay there.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the beds comfortable. The staff were courteous and helpful. The free breakfast was okay but not up to the standards of other similar hotels.
Stayed 4 nights in May 2025

8/10 Good

Katarina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The desk was helpful and friendly. We felt well taken care of. The physical building could use some TLC. The elevator was not working and the electrical plugs in the room could be changed out due to when we attempted to plug in our chargers, the outlet was loose and stretched out.
Stayed 6 nights in May 2025

6/10 Okay

Ricardo

Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Stayed 2 nights in May 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Elliott

Disliked: Cleanliness, property conditions & facilities
Very outdated and uncleanly. Our towels had yellow and brown stains, it smelled musty and damp in our room, and the couch didn’t look like it had been cleaned in years.
Stayed 1 night in May 2025

6/10 Okay

benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Went to check out at 5:00 am and no one was at desk or near lobby. Called the phone number three times trying to get someone to come to the desk. No results. Left the card keys on the desk at 5:20 and left. Called the hotel at 6:00 am and 7:00 am to explain what I did. No answer. Not a secure place!
Stayed 1 night in May 2025

6/10 Okay

Hannah

Stayed 1 night in May 2025

10/10 Excellent

Nicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very clean and pleasant for the price. Happy with the stay.
Stayed 1 night in May 2025

8/10 Good

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay , it was busy at breakfast time, increased holiday travel
Stayed 1 night in May 2025

2/10 Terrible

Srinivasa, New Jersey

Stayed 3 nights in May 2025

2/10 Terrible

marcus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

SONG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We don’t much about the area. We booked there because it was the closest place available to Virginia Tech during graduation time.
Stayed 2 nights in May 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upgade needed

It was nice for the price but from the outside ceiling porch plywood was fallibg down. The place definitely needs an up grade. But the rooms we noce for the price.
Stayed 2 nights in May 2025

10/10 Excellent

Carien N

Business traveller
Liked: Amenities
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025