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Comfort Suites Inn at Ridgewood Farm

2.5 star property

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Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Point of interest
Seasonal outdoor pool
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
2898 Keagy Rd, Salem, VA, 24153
  • Place, LewisGale Medical Center
    ‪3 min walk‬
  • Place, Salem Civic Center
    ‪5 min drive‬
  • Place, Roanoke College
    ‪5 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(79 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(50 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Inn at Ridgewood Farm

Hotel with free breakfast, steps from LewisGale Medical Center
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation is furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Inn at Ridgewood Farm gets high marks from our customers. During your stay, you're just a quick walk from LewisGale Medical Center. Enjoy features like free WiFi in public areas and free self-parking, plus a gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from LewisGale Medical Center and a 4-minute drive from Salem Civic Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Comfort Suites Inn at Ridgewood Farm offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Suites Inn at Ridgewood Farm. Free self parking is available.

This Salem hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per day
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Reviews

Comfort Suites Inn at Ridgewood Farm Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

Reviews

6/10 Okay

Joshua

Travelled with family
Liked: Room comfort

Okay for one night but not beyond

We stayed at this property one night on our way through. Overall it was passable. The beds were comfy and clean, but the room itself needed attention. The front desk staff was attentive, but they seemed to be the only people on the job when we arrived. We slept well. Breakfast was passable, but the breakfast staff was inattentive, and the amount of waste from the breakfast dishes was a bit disturbing. The property seemed very tired, like it was once very nice, but has fallen on hard times and the current owners don't care about it. It's okay for a single night, but it felt like we were overcharged for what we got. We will most likely not stay there again.
Stayed 1 night in Jul 2025

4/10 Poor

Tom

Stayed 11 nights in Jun 2025

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t bother, keep scrolling

The rooms roof had damage, and mold. The shower had cracks in it and was unable to be used as if you stepped into it you felt as though you would fall through it. The bathroom had a towel in it from the prior guests in a corner. Also the bed was super hard and uncomfortable. The manager was a jerk and refused to give us our money back even though we couldn’t get cleaned up. Would NOT recommend
Roof damage
Roof damage
Cracked shower
Stayed 8 nights in Jul 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Mary

Disliked: Staff & service, property conditions & facilities
Room especially closet had smell. We decided not to use the closet and put Air Wick air fresheners in the bathroom and main room. Smell may have been the carpet. Hotel could use a facelift.
Stayed 3 nights in Aug 2025

4/10 Poor

Stacey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had a very poor experience with this property. The staff were the only good part. Check in took over 30 minutes, because there was a long line, and only one staff. The room was very poorly maintained. I don't mean dated, that's not a big deal, but broken stuff, stained items, things falling apart. The room was so damp and musty. The bath towels almost felt damp from it. The entire first floor area we were in reeked of marijuana and cigarette smoke. All the way down the hallway and into the rooms. The couch in the room was very dingy. We had planned to use the pullout bed, but we didn't feel comfortable with how dirty it was. There were people noisily arguing in the hallway all night. I would definitely not stay again.
Stayed 1 night in Aug 2025

4/10 Poor

JOHN, Brunswick

Liked: Staff & service
Disliked: Property conditions & facilities
Lot of wear and tear. Stale smelling room. Shower was dirty and the shower ceiling needed rep repair. I will stay elsewhere from now on.
Stayed 1 night in Aug 2025

6/10 Okay

Dawn

Disliked: Amenities
It was clean, hot tub not working, (we picked it for the hot tub). Bathrooms definitely need updating. Ice machine not working coffee maker not working.
Stayed 1 night in Aug 2025

4/10 Poor

vincent

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
My 15 minute experience here was highly disappointing. We checked in and rather quickly checked out upon finding brown splatter stains on the walls in multiple places, dark grimy smudging on the bathroom door, a brown unknown substance in the tub and some mysterious and unwanted substances staining the couch. It was all very uncomfortable and I probably wouldn’t even recommend this to anyone my worst enemies.
Stayed 1 night in Aug 2025

4/10 Poor

Brad, Trafalgar

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Low 2-star…slowest check-in I’ve ever had. Attendant seemed to be on a personal call the entire time. property images depict a clean, warm, inviting property…reality is the property is aging and needs a deep clean and fresh paint. Floor smelled like dive bar. Room smelled like a cheap air-freshener
Stayed 1 night in Aug 2025

8/10 Good

Jill, Clayton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The facility was overall nice. The pool was enjoyable. Our bathroom was somewhat clean but we almost slipped in the bathtub several times. Room was spacious. Queen bed with pillow top was too soft our backs hurt in the am Room 312z
Stayed 1 night in Jul 2025

2/10 Terrible

Richard

Stayed 1 night in Jul 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

One night stay wasn’t bad at all. Did catch what I believe to be an employee smoking weed behind the trees. Front desk staff was great. Room was neat and tidy. Pool area is a little dated and hot tub was covered - non operational.
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fine. Powdered eggs not what I expected.
Stayed 1 night in Jul 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the way, good value
Stayed 1 night in Jul 2025

6/10 Okay

Evan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I slept ok I guess

Beds were ok, place is in terrible shape and the ac in the room was terrible
Stayed 1 night in Jul 2025

10/10 Excellent

Josh

Travelled with family
Liked: Property conditions & facilities, room comfort

Nice Room

The room was clean and comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

john

Stayed 1 night in Jul 2025

8/10 Good

Gregory

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room

We had a wonderful experience. Very clean and the most kind employees. We really appreciated all of it .
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Manas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025