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Tru By Hilton Fort Mill, SC

2.5 star property

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Photo gallery for Tru By Hilton Fort Mill, SC

Exterior
Children’s play area – outdoor
Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Free daily on-the-go breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
120 CRISANTO AVE, Fort Mill, SC, 29715
  • Place, Anne Springs Close Greenway
    ‪3 min drive‬
  • Place, NarroWay Theater
    ‪4 min drive‬
  • Place, Carowinds Theme Park
    ‪6 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(46 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(39 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Fort Mill, SC

Family-friendly hotel with free breakfast and 24-hour fitness centre
This hotel features a 24-hour fitness centre, a snack bar/deli and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, a 24-hour front desk and an arcade/games room. Housekeeping is available on request.
Tru By Hilton Fort Mill, SC offers 97 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Fort Mill, SC. During your stay, you'll be within walking distance of Knights Stadium. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include convenience store, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Carowinds Theme Park and 12 minutes from Charlotte Premium Outlets
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, an arcade/games room, and multilingual staff are also featured at the family-friendly Tru By Hilton Fort Mill, SC. Self parking is free.
Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Communal living room
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 2:00 PM and 4:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU BY Hilton Fort Mill
Tru By Hilton Fort Mill, SC Hotel
Tru By Hilton Fort Mill, SC FORT MILL
Tru By Hilton Fort Mill, SC Hotel FORT MILL

Tru By Hilton Fort Mill, SC Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 349 out of 523 reviews
Rating 8 - Good. 87 out of 523 reviews
Rating 6 - Okay. 45 out of 523 reviews
Rating 4 - Poor. 24 out of 523 reviews
Rating 2 - Terrible. 18 out of 523 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
It is a new hotel so everything was clean and in working order. I would stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Keisha

Stayed 2 nights in Jul 2025

10/10 Excellent

Nakia

Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great visit to the property
Stayed 5 nights in Jul 2025

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Djamila Kelly

Travelled with family
Liked: Amenities
The staff was very friendly! Our family loved it!
Stayed 1 night in Jul 2025

8/10 Good

Marilyn, Covington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet area, comfortable beds, spacious room
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and pet friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, customer service was excellent
Stayed 2 nights in Jun 2025

8/10 Good

Christol

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, will be staying again
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Albert, Framingham

Liked: Cleanliness, amenities, property conditions & facilities
Fit my needs
Stayed 2 nights in Jun 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is what you expect in a hotel when you need somewhere quick to stay besides home! They do a great job at keeping the rooms clean and making sure you have your amenities and overall it’s a great atmosphere at the Tru by Hilton! I recommend and would stay again!
Stayed 1 night in May 2025

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean. Questionable decision making

Checked us in to wrong room. Then called our room at 120am and had me come downstairs to cancel my payment and recharge my card. It could have waited until the morning.
Stayed 1 night in May 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean. Atmosphere not warm and inviting. Too hip and modern. Decafe Coffee in thermos not hot.
Stayed 3 nights in May 2025

8/10 Good

Shaquille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamela

Stayed 1 night in May 2025

2/10 Terrible

tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Peggy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and modern! The staff very friendly. We had issues with the hot water a few days into our stay. I would stay here again.
Stayed 4 nights in May 2025

8/10 Good

Patrice

Stayed 1 night in May 2025