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Comfort Inn & Suites Salem Northeast

2.5 star property

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Photo gallery for Comfort Inn & Suites Salem Northeast

Exterior
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1775 Freeway Court, Salem, OR, 97303
  • Place, Oregon State Fairgrounds Pavilion
    ‪2 min drive‬
  • Place, Willamette University
    ‪6 min drive‬
  • Place, Salem Riverfront Park
    ‪6 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Comfort Suites Salem

About this property

Comfort Inn & Suites Salem Northeast

Hotel in Salem with free parking
This smoke-free hotel features a business centre, conference space and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Comfort Inn & Suites Salem Northeast offers 64 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Salem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Salem Northeast. During your stay, you'll be within walking distance of Regal Willamette Town Center. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 2-minute drive from Regal Willamette Town Center and a few minutes from Oregon State Fairgrounds Pavilion
Public spaces have free WiFi. A business centre and a meeting room are available. The business-friendly Comfort Inn & Suites Salem Northeast also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This Salem hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 12.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Salem
Comfort Salem
Salem Comfort Inn
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Comfort Inn Suites Salem

Reviews

Comfort Inn & Suites Salem Northeast Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 297 out of 860 reviews
Rating 8 - Good. 317 out of 860 reviews
Rating 6 - Okay. 146 out of 860 reviews
Rating 4 - Poor. 61 out of 860 reviews
Rating 2 - Terrible. 39 out of 860 reviews

Reviews

6/10 Okay

Andrew Maurice

Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Travelled with family and small children
Disliked: Amenities
This facility was not horrible but I am not sure I would stay again. The location was close to the freeway which was nice. As you walk in, the lobby has a very musty smell, the elevator smelt like oatmeal and the hallway (second floor) smelt like cigarettes. The room itself was nicer than the rest of the facility. When I checked in I was informed that check-out was at 11:00am. At 9:45am we heard a knock at the door and then the lock began to open. To my surprise the housekeeper (and even though I had the "Do not Disturb" sign on the door) was beginning to come in. Once I told her we were not ready to leave yet she began to move to another room. Than less then 30 minutes later it happened again. We were ready to leave but were killing time since we didn't have another appointment until after 11 I just didn't want to wait outside versus in the room. I informed the front desk and they looked up who the cleaner was and didn't seem surprised. It was unsettling. Overall it was fine for our short stay but for anyone looking for a relaxing multi-night stay I would recommend maybe looking somewhere else.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy breezy stay!

Very nice one night stay on business. Great breakfast and check in was flawless!
Stayed 1 night in Jul 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat Guests

We've stayed here a few times. While it's not the best neighborhood, it's a good "base" for adventures to Silver Falls State Park, Oregon Garden, and other sights. Across I-5 on Lancaster Avenue there's lots of shops and restaurants. The only thing is that we would like more towels in the room. There's one hand, bath, and washcloth per person. Two bath towels would be nice. Our room was clean, linens and bedding good quality, and I didn't feel like I had to use wet wipes all over! Breakfast was plentiful. We'll be returning again.
Stayed 2 nights in Jun 2025

4/10 Poor

Greg

Business traveller
Bad area. Homeless all around
Stayed 1 night in Jul 2025

8/10 Good

Marcia, irvine

Liked: Cleanliness, staff & service, amenities
clean property close to restaurants near freeway has morning breakfast
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All fine.
Stayed 3 nights in Jul 2025

4/10 Poor

Allenso

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Locked Out at Check-In – Poor Welcome to Salem

I traveled from out of state to attend a community event in Salem and brought my family with me. After a long drive, we arrived at Comfort Inn expecting a warm welcome. Instead, we found the main entrance locked and no staff anywhere to help. Despite calling the front desk and knocking repeatedly, we were left standing outside for nearly two hours, finally being let in just before 2 AM. This wasn’t just frustrating—it was unsafe and unacceptable, especially for a family traveling late at night. It completely ruined our first impression of both the hotel and the city. Once we checked in, staff were rude and dismissive, ignoring basic requests and treating our group unfairly. Worse, other guests were drinking alcohol and smoking cigarettes directly under the covered entrance, where families had to walk through, with no staff intervening or providing a safe, respectful environment. This wasn’t a minor inconvenience—it was a failure in basic hospitality. I will not return to this hotel and cannot recommend it to anyone visiting Salem. I hope management and corporate leadership take these concerns seriously.
Stayed 2 nights in Jul 2025

10/10 Excellent

Myrna

Travelled with family
Liked: Amenities
The friendly staff and location
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our month long stay

There for a month while looking for place to live. Customer service was excellent. Very clean. Good breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Kesha

Business traveller
Liked: Cleanliness
The location of this property was ideal being right off the interstate and near grocery stores. It is tucked away in the back which can be a tad tricky, but there is a seafood restaurant right next door which was very good! The lobby smells of cigarette smoke and its a bit outdated. However, the front desk staff was very nice and welcoming.
Stayed 2 nights in Jun 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

We were there for almost a month and it was very pleasant. The staff very friendly and knowledgeable. Has keeping was awesome, even offering a pillow case for my wife's personal pillows. Breakfast was good but was always the same thing, maybe shake it up a bit would be good.
Stayed 19 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Raychelle

Liked: Cleanliness, property conditions & facilities
Nice staff
Stayed 3 nights in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, got a room on the first floor. No complaints
Stayed 1 night in Jun 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, amenities
Having put up security deposit for a hotel stay and being able get my money back for 72 hrs
Stayed 3 nights in Jun 2025

8/10 Good

Darrell, Salem

Stayed 5 nights in Apr 2025

6/10 Okay

Donna

Disliked: Amenities, property conditions & facilities
We came as a group for a tournament. Our stay was average but most of our friends quality of stay we were told was unsatisfactory. Disappointed that the hotel has not been kept up their maintenance.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. A little road noise even when staying on the 3rd floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful front desk, nice comfortable room.
Stayed 1 night in Jun 2025

10/10 Excellent

Hezekiah

Stayed 1 night in Jun 2025

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the easy access
Stayed 1 night in May 2025