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Best Western Garden Inn

2.5 star property

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Photo gallery for Best Western Garden Inn

Relax in style at our lobby, featuring a reception desk with a digital display, comfortable seating, and a warm herringbone floor.
Stay fit on the go with our fully equipped fitness center featuring a range of exercise machines and cardio equipment.
Relax in a stylishly designed room with a comfortable bed, sofa, and desk.
Welcome to our hotel, featuring a modern entrance with a covered walkway and palm trees.
Outdoor pool, open 9:00 AM to 11:00 PM, pool loungers

Popular amenities

  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
11939 I-H 35 N, San Antonio, TX, 78233
  • Methodist Hospital Northeast
    ‪1 min drive‬
  • Morgan's Wonderland
    ‪3 min drive‬
  • Randolph Air Force Base
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(41 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(49 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Garden Inn

Hotel in San Antonio with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Best Western Garden Inn offers 68 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 37-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Garden Inn. During your stay, you'll be within walking distance of Methodist Hospital Northeast. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by car from San Antonio Zoo and Aquarium and 10 minutes from North Star Mall
Best Western Garden Inn offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at Best Western Garden Inn. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Garden
Best Western Garden Inn
Best Western Garden Inn San Antonio
Best Western Garden San Antonio
Best Western Garden Inn Hotel
Best Western Garden Inn San Antonio
Best Western Garden Inn Hotel San Antonio

Best Western Garden Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1011 reviews
Rating 8 - Good. 251 out of 1011 reviews
Rating 6 - Okay. 122 out of 1011 reviews
Rating 4 - Poor. 53 out of 1011 reviews
Rating 2 - Terrible. 76 out of 1011 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Helen

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel great location. Only problem With this hole was the direction on the webpage sent me to the wrong location but we could see the hotel And we were able to get there without to much hassle
Stayed 1 night in Apr 2025

10/10 Excellent

jean yves, kirkland

Stayed 2 nights in Apr 2025

10/10 Excellent

Jose Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice overall... Not excellent but nice. Area may be a bit weird because of the roadwork building a bridge, but it's not something the hotel can avoid.
Stayed 1 night in Apr 2025

10/10 Excellent

SanJuana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean, beds very comfortable, east check in and personnel was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights in a row and had an enjoyable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Amenities
Very clean and beds are comfortable. I would stay here again.

6/10 Okay

Phillip

Nothing
Stayed 2 nights in Apr 2025

8/10 Good

Catina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Evodio

Stayed 3 nights in Apr 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest BW.
Stayed 1 night in Apr 2025

10/10 Excellent

Xochilt

Stayed 1 night in Apr 2025

4/10 Poor

Jesus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Stayed 1 night in Mar 2025

4/10 Poor

Mercedes

Stayed 1 night in Mar 2025

10/10 Excellent

Niccole

Stayed 1 night in Apr 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel is very convenient for us when in San Antonio. Guest above were very loud. Stomping and running on floor.
Stayed 2 nights in Apr 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price.
Stayed 1 night in Apr 2025

6/10 Okay

Jayshaun

Liked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Robin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

2/10 Terrible

Charles

Stayed 3 nights in Apr 2025

8/10 Good

Suzanne, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bed was very comfortable and the room was well set up - there was a couch I wasn’t expecting. The only downsides to the hotel was the fact there was no elevator and we were on the second floor and that there was hardly any food for breakfast.
Stayed 1 night in Apr 2025

2/10 Terrible

Dennis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down, limited public transportation. Breakfast was horrible. The waffle batter tasted sour. It looked perfectly fine except for the taste. I told the front desk. She told me there were lots of other guests who ate it and didn't complain and she also asked other guests if it was sour and they said it tasted fine. She even told me maybe i didn't know how to use the waffle maker properly. I reserved for 3 nights and checked out after one night. I booked another hotel and left
Stayed 3 nights in Mar 2025