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InterContinental Mark Hopkins by IHG

4.0 star property

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Photo gallery for InterContinental Mark Hopkins by IHG

Courtyard
Property preview
Lobby
Exterior
Suite, 1 Bedroom, City View | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Parking available

Explore the area

View in a map
999 California Street, San Francisco, CA, 94108
  • Place, Ferry Building
    ‪18 min walk‬
  • Place, Lombard Street
    ‪19 min walk‬
  • Place, Pier 39
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Dining Area, Sunroom Access)

Suite, 1 Bedroom, Accessible (Dining Area, Sunroom Access) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Dining Area, Sunroom Access)

  • 79 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

  • 139 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Mark Hopkins)

Suite, 1 King Bed, Non Smoking (Mark Hopkins) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Mark Hopkins)

  • 50 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Sun Room Access)

Suite, 1 Bedroom, Accessible (Sun Room Access) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Sun Room Access)

  • 34 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Room

8.4 out of 10
Very good
(31 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(121 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Cosy)

9.4 out of 10
Exceptional
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View) | 1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (Golden Gate Bridge View)

8.8 out of 10
Excellent
(17 reviews)
  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Accessible, Club lounge access

Club Suite, 1 Bedroom, Accessible, Club lounge access | 1 bedroom, in-room safe, desk, laptop workspace

Club Suite, 1 Bedroom, Accessible, Club lounge access

  • 121 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View

8.4 out of 10
Very good
(6 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views) | 1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility) | 1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Suite, 1 Bedroom, Roll-in Shower (Mobility) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

1 bedroom, in-room safe, desk, laptop workspace

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • 34 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

InterContinental Mark Hopkins by IHG

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site. Change of towels is available on request
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and a safe. 44-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
InterContinental Mark Hopkins by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Square. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute walk from Grace Cathedral and a 2-minute drive from Lombard Street
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 17 meeting rooms.

Public spaces have free WiFi and wired Internet. A fitness centre, a terrace, and multilingual staff are also featured at the luxury InterContinental Mark Hopkins by IHG. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Nob Hill Club – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge – On-site cocktail bar. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (97 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.00 per stay.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 37.63 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults and USD 10 to 40 for children
  • Valet parking fee: USD 87.78 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 806 out of 1154 reviews
Rating 8 - Good. 205 out of 1154 reviews
Rating 6 - Okay. 92 out of 1154 reviews
Rating 4 - Poor. 31 out of 1154 reviews
Rating 2 - Terrible. 20 out of 1154 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kati

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel within walking distance of the Masonic. Staff is friendly and helpful. Rooms are comfortable and beautiful and our room had a nice view of the city. The only thing I didn’t like was the smell of the shampoo and soap provided by the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Enilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Location is good. Easy.

The location is very accessible with everything, easy grab-to-go food, Powell street you see mostly want you like. Parking in the hotel ($77 a night ), the bad side during our stay is the elevator, very, very slow. We stayed 9 floor and ice machine is broken however staff could have put note, like what floor to ice, which is in the 3floor or 5th so that guests will go straight where the ice is available ( in my own opinion) 😃. Also, pillows are not comfortable, very squishy and not cosy at all. Otherwise I would rate it just 7-10:)
Stayed 3 nights in Jul 2025

10/10 Excellent

William Anthony

Liked: Cleanliness, staff & service, room comfort
Great reception ,Great corner room, Friendly helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Intercontinental! It was a very high-end experience for a reasonable rate. The beds were comfortable, and the view was nice. And very close to the Trolley stop!
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James A., San Diego

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there in SF.
Stayed 1 night in Jul 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
It was a hotel. That is all I can say really.
Stayed 1 night in Jul 2025

8/10 Good

Alyssandra Rachele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, so sweet and we loved our housekeeper! Extremely respectful and kind all around. The rooms are a bit outdated in some areas, that’s why I’m giving a 4 star. After spending a little more money we felt it should have been a bit nicer, but overall it was so clean I didn’t even care to look twice.
Stayed 4 nights in Jul 2025

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice… the hotel is located in the highest point of SF a perfect 360 view of the city
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort at the top of Nob Hill

The Mark is the Grand Dame of SF Hotels, coming up on its hundredth anniversary. The room amenities were all ip to date, with a nice view even on lower floors. The staff were very friendly and engaging, and it was nice to not have to worry about parking. We ate at both the top and bottom and were very satisfied.
Stayed 1 night in Jul 2025

6/10 Okay

Sonitha

Travelled with partner
Liked: Cleanliness, staff & service
Service was great. Property is really OLD and OUTDATED. One of the bedside lamps didn't work in our room. Mattress is saggy/lumpy, obvious need of change. One of the elevators didn't work. The one's that did, felt like a safety hazard. I would've taken the stairs to the 7th floor but they all had emergency exit warnings.
Stayed 1 night in Jul 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities
Some very pleasant staff and some not so. Good location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, easy access to everything and not far from main tourist areas.
Stayed 4 nights in Jul 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service, amazing views, great location!
Stayed 1 night in Feb 2025

10/10 Excellent

keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kong

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience but the bed sheets and pillows smells old
Stayed 1 night in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to stay at Mark Hopkin. Just a little on the expensive side.
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay in San Francisco

Fabulous hotel , although the bar at the Top of the Mark has fallen in service . We waited about 40 minutes to be seated & although a wait person said they would be right back , they didn’t so we left . This at one time was the best bar in San Francisco . No longer
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved, would definitely stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were courteous and helpful. The facility was clean and orderly. The room was spacious and well stocked. While we did not request a room with a view, we had one of the best views.
Stayed 1 night in Jul 2025

10/10 Excellent

Eran

Liked: Staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2025