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Best Western Capistrano Inn

2.5 star property

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Photo gallery for Best Western Capistrano Inn

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily full breakfast
Combined shower/bathtub, free toiletries, hair dryer, towels
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

View in a map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Place, Mission San Juan Capistrano
    ‪8 min walk‬
  • Place, The Coach House
    ‪2 min drive‬
  • Place, Doheny State Beach
    ‪4 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

7.8 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Capistrano Inn

Hotel with free breakfast, a quick walk to Mission San Juan Capistrano
This smoke-free hotel features an outdoor pool, a snack bar/deli and Access to hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Capistrano Inn gets high marks from our customers. During your stay, you're just a quick walk from Mission San Juan Capistrano. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a gift shop
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from Mission San Juan Capistrano and a 3-minute drive from The Coach House
  • Pets welcome for a fee
Best Western Capistrano Inn offers its guests an outdoor pool and Access to hot tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. The business-friendly Best Western Capistrano Inn also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This San Juan Capistrano hotel is smoke free.

Guests are served a free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 6 February 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Reviews

Best Western Capistrano Inn Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 383 out of 1009 reviews
Rating 8 - Good. 235 out of 1009 reviews
Rating 6 - Okay. 196 out of 1009 reviews
Rating 4 - Poor. 101 out of 1009 reviews
Rating 2 - Terrible. 94 out of 1009 reviews

Reviews

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Check In and Great for a quick trip. Very Accessible and Affordable. Pet friendly and super clean.
Stayed 1 night in Jul 2025

10/10 Excellent

MASAMICHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Near freeways
Stayed 2 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Mary

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025

8/10 Good

Brittney

Travelled with family and small children, Travelled with group
Liked: Amenities
Disliked: Cleanliness
Fine stop for a night but far from main attractions in town.
Stayed 1 night in Jul 2025

6/10 Okay

Bill

I stay in hotels a lot, over 100 nights this year so far and this was the first in my life that required a $100 damage deposit, that should be disclosed when making the reservation, there was considerable damage in the room when I checked in so took pictures and told the front desk in case there was any way I could be charged ( did a walk around like renting a car) A positive note the bed is actually very comfortable and looked ipgraded
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay overall small things for improvement would be the breakfast, potatoes were very dry and no flavor and our card keys were not consistently working , one of us got locked in restroom area during breakfast , overall great staff everyone was great and helpful we would stay again
Pool area
Jacuzzi area , both perfect temps
Balcony view
Stayed 2 nights in Jul 2025

8/10 Good

Gary

Travelled with partner
Liked: Staff & service
Hard to find. Poor signage
Stayed 1 night in Jul 2025

8/10 Good

Malaya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Amenities
Fast check in, room clean,
Stayed 2 nights in Jul 2025

10/10 Excellent

Johnny, Riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the better Best Western Hotels I’ve I stayed in! Very clean and professional and I was able to check in a little early without a problem. The room was nice and comfortable. Beds were great, and it was spacious. The morning breakfast was very good too with many options, not just continental breakfast stuff. I will definitely stay here again!
Stayed 1 night in Jul 2025

6/10 Okay

Celene

Stayed 2 nights in May 2025

8/10 Good

Jamie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I know they were under reconstruction but a washroom would of been nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Johanna

Stayed 1 night in May 2025

6/10 Okay

Nancy

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Candyce

Stayed 5 nights in Mar 2025

8/10 Good

Ronalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Adjacent to busy, noisy freeway.
Stayed 4 nights in Jun 2025

10/10 Excellent

ESTELLA

Stayed 4 nights in Jun 2025

4/10 Poor

Diego

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The attendant when I got there was not very friendly, the room was bad, the mattress, the sheets smell bad, there was a cockroach in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Shelby

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mark

Travelled with family
Value was good to great for what we paid. Potatoes need work thooooooo
Stayed 1 night in May 2025

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