Hyatt Regency Grand Reserve Puerto Rico

4.0 star property

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Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

3 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Creator video
Property grounds
Lobby
2 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745
  • Carabali Rainforest Park
    ‪15 min drive‬
  • Luquillo Beach
    ‪15 min drive‬
  • Bahia Beach
    ‪19 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪37 min drive‬

Room options

Premium Room, 2 Double Beds, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(13 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(128 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room (2 QUEEN BEDS)

8.8 out of 10
Excellent
(26 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Villa (1 KING BED)

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Premier Villa, Ocean View (1 KING BED)

10.0 out of 10
Exceptional
(1 review)
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(4 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Villa (2 QUEEN BEDS)

7.4 out of 10
Good
(3 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(25 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

8.2 out of 10
Very good
(11 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(51 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Garden View

8.6 out of 10
Excellent
(34 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(43 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Villa, Ocean View (2 Queen Beds)

  • 64 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Deluxe Villa, 1 King Bed, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • 64 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Oceanfront

9.0 out of 10
Wonderful
(16 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Garden View

9.2 out of 10
Wonderful
(35 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Villa, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Oceanfront

9.2 out of 10
Wonderful
(25 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hyatt Regency Grand Reserve Puerto Rico

Beachfront, with full-service spa
Spend the day relaxing at the beach, practising your swing on Hyatt Regency Grand Reserve Puerto Rico's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Hyatt Regency Grand Reserve Puerto Rico offers 579 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Río Grande resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rainforest Spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hyatt Regency Grand Reserve Puerto Rico's great beach location. During your stay, you'll be within walking distance of Coco Beach Golf and Country Club. Free WiFi in public areas, 3 outdoor pools and 4 restaurants are available.
  • Free WiFi
  • Drinking and dining options include 4 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to massages, body scrubs or body wraps at Rainforest Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, an outdoor tennis court and a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 13 minutes by car from Carabali Rainforest Park and 14 minutes from The Outlet Ruta 66
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Hyatt Regency Grand Reserve Puerto Rico, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Mediterranean resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Parking is available for a fee.

This 4-star Río Grande resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Water's Edge – This restaurant serves breakfast and lunch.
Nori Asian Grill – This restaurant only serves dinner. Reservations are required. Open daily.
Prime 787 – This restaurant only serves dinner. Reservations are required. Open daily.
Nectar – On-site restaurant. Reservations are required. Open daily.
Martini Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (USD 16.73 per night)
  • Valet parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 20 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Martini Bar
  • Nectar
  • Nori Asian Grill
  • Prime 787
  • Water's Edge

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 20 buildings
  • Built in 2003
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 20 for children
  • Airport shuttle fee: USD 96 per person (return)
  • Airport shuttle fee per child: USD 96 (return)
  • Self-parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Regency Grand Reserve Puerto Rico offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Melia Golf
Gran Melia Golf Puerto Rico
Gran Melia Golf Resort
Melia Coco Beach Puerto Rico Resort Rio Grande
Gran Melia Puerto Rico
Gran Melia Puerto Rico Golf
Gran Melia Resort Puerto Rico
Puerto Rico Golf Resort
Puerto Rico Gran Melia
Puerto Rico Gran Melia Resort
Gran Melia Golf Resort Puerto Rico Rio Grande
Gran Melia Golf Puerto Rico Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Sol Melia Rio Grande
Gran Melia Rio Grande
Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Rio Grande
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico Resort Rio Grande
Melia Coco Beach Puerto Rico Rio Grande
Resort Melia Coco Beach Puerto Rico Rio Grande
Rio Grande Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Resort
Resort Melia Coco Beach Puerto Rico
Gran Melia Golf Resort Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Rio Grande

Hyatt Regency Grand Reserve Puerto Rico Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1728 out of 2576 reviews
Rating 8 - Good. 454 out of 2576 reviews
Rating 6 - Okay. 215 out of 2576 reviews
Rating 4 - Poor. 93 out of 2576 reviews
Rating 2 - Terrible. 86 out of 2576 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Danny Ray

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our family of 6 on vacation for 7 days here. This place is awesome, very clean and the staff is so friendly. As with any vacation spot it is very expensive to eat at the restaurants but the food was well worth it. I would highly recommend staying here, especially if you have children. Top notch establishment in my book.
Stayed 6 nights in May 2025

2/10 Terrible

Elizabeth, Houston

Stayed 4 nights in May 2025

8/10 Good

Marshal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
First the good. The grounds are well maintained and the complex is beautiful. We like walking so didn’t mind the long walks to get everywhere. The beach area is gorgeous but small. Great for walking but not so much swimming as there was a lot of seaweed. We did not eat at any restaurants or use any facilities but the reviews were poor except for nectar. If you want to eat there you must book days in advance. The rooms are nice and for the most part clean. The few things that annoyed me were the pricing and the check in and check out. Check in was quick but they took a 500 dollar deposit for damages or anything you spend during stay. I got two pina coladas charged to the room and that’s it for 5 nights. Total was 257. They charge a daily resort fee as well as 16 dollars per day to park if you bring a vehicle. They also charge tips on anything and only certain employees let you know this so be aware of that, the 2 drinks were over 30 dollars. The workers drive recklessly on carts all day full speed and I saw them almost take a person out twice lol. They also will never offer you a ride even when carrying 5 bags between two people to check out. Check out is a mess. It took an hour for me to see an employee to check out and there was one person ahead of me. The problem is that people get huge bills at the end of their stay and are unaware of parking, resort fees, and anything else with only two employees working the check out. Location sucks too, Airbnb next
Stayed 5 nights in May 2025

10/10 Excellent

Derick

Stayed 6 nights in May 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Ramiro

Liked: Cleanliness
Stayed 4 nights in Jun 2025

2/10 Terrible

Fadel

One
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything
Stayed 6 nights in May 2025

10/10 Excellent

Sirmone D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing....my first solo trip and from now in it's Hyatt or nothing at all!!
Stayed 4 nights in Jun 2025

8/10 Good

Brett

Stayed 3 nights in May 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great Resort - prices are what you’d expect, but the restaurant options are very good. Difficult to get off the resort and explore without a rental car.
Stayed 5 nights in May 2025

10/10 Excellent

Fatima

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Mauricio Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Well kept property, different activities included with you stay. Food can be pricey
Stayed 5 nights in May 2025

10/10 Excellent

Sreethe

Stayed 4 nights in May 2025

6/10 Okay

Janice Chandler, Covington

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Cons: Food was not good and over priced. We ended up getting our meals off the resort due to poor quality of food on the resort. Reservations for resort restaurants were pretty much inaccessible our entire trip. Limited fruit options available during breakfast which is crazy because PR has a wide variety of locally farmed fruits. We were told we could call for a trolley service but the golf carts never came after we called. We didn’t mind walking, but were disappointed that a service was offered with no follow through. There was trash and waste all over the beach. My wife and I spent our mornings and afternoons picking up waste before laying down to enjoy the beach. We could NOT hear the Coquí at night which was exceptionally devastating and upsetting. We had to go off the resort.The entire point of us going to PR was to enjoy the island. We were given drink vouchers, but then when we went to cash in, the bartender told us we could only get rum punch… I just wanted a Coke. Last year there were no stipulations/limitations on the drink vouchers. Kind of annoying. They should explain when giving them out what they can actually be redeemed for. Pros: housekeeping was great. Our house keeper was top notch and made sure we had everything we needed. Rooms were clean. Ocean was close to our ocean front suite. That’s about it. Pretty disappointed in the decline of this place. We visited in April 2024 and loved it. This time, not so much. Not sure we will ever be back.
Stayed 4 nights in May 2025

10/10 Excellent

Portia T

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Ki'Eriz D'nae

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was perfect except for someone keying our car one night.
Stayed 4 nights in May 2025

10/10 Excellent

Leigh Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! Staff very courteous, food good resort very clean. Zero complaints!
Stayed 4 nights in May 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, beautiful property felt very safe while traveling with my son. Food at the property good be better.
Stayed 4 nights in May 2025

10/10 Excellent

Brianna

Travelled with partner
Liked: Amenities, property conditions & facilities
This place was great they took care of me in anyway and also always confirmed everything i either accepted or declined the most great lobby bar that closes at 1 am was very cool it was from fancy to casual they upgraded our room since we were on our honeymoon for free it was fantastic
Stayed 7 nights in May 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff was great. Many activities and amenities.
Stayed 4 nights in May 2025

10/10 Excellent

tabitha Yvette

Liked: Cleanliness, amenities, property conditions & facilities
the property was beautiful, clean, staff was amazing.
Stayed 5 nights in May 2025

4/10 Poor

Jocelyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Hyatt Reserve is a beautiful resort that needs a lot of upgrades, power washing and maintenance. The staff is absolutely horrible. They are non responsive, not friendly and if you speak English forget about it. They act like they can’t comprehend. The property is very large and you have to get around on a golf cart. GOOD LUCK WITH THAT! The golf carts seem like there are plenty but most of those ppl are those that work on property. I made several complaints and nothing could be done without the manager Tatiana who was only available the day I checked out. The pool was disgusting and I never saw them clean it. Around the entrances of the pool it looked like caked up vomit. The breakfast was delicious. The other food, not so good. This property was far away from the city. Cabs were $85 to get into the city. Bellmen for what? They couldn’t call cabs in the evening. Luxury shouldn’t be anywhere in their description. Highly disappointed. And to think, this was for my birthday. I’m going somewhere else in a few days to experience the luxury I Desired. I would not recommend this property until they get it together . They need training and ppl to maintain the property. The rooms 10/10. Huge and the best thing was the amount of space we had. Balcony so high, we couldn’t see anything when we sat down. Smh
Stayed 5 nights in May 2025