Best Western University Inn Santa Clara

2.5 star property

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Photo gallery for Best Western University Inn Santa Clara

Relax by the serene pool surrounded by a shaded deck and lush trees.
Relax in style on this inviting patio, featuring comfortable seating and a shaded area.
Welcome to our reception area, featuring a central island counter, framed artworks, a cozy seating area with a sofa and table, and a large window with curtains.
Relax in a stylish room with a cozy seating area, armchairs, and a round table, featuring a vase with flowers and a unique green wall.
Relax in a serene space with two single beds, a comfortable armchair, and a large window offering a view of the outdoors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1655 El Camino Real, Santa Clara, CA, 95050
  • Santa Clara University
    ‪16 min walk‬
  • California's Great America
    ‪8 min drive‬
  • Levi's Stadium
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western University Inn Santa Clara

Hotel with free breakfast, in the vicinity of Winchester Mystery House
Along with an outdoor pool, this hotel has a fitness centre and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Best Western University Inn Santa Clara offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels.

This Santa Clara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Best Western University Inn Santa Clara gets good marks from our customers. During your stay, you're just a quick walk from Civic Center Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Winchester Mystery House and 8 minutes from SAP Center at San Jose
Best Western University Inn Santa Clara offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western University Inn Santa Clara. Free self parking is available.
Guests are served a free full breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ramada Limited Motel Santa Clara
Ramada Limited Santa Clara
Best Western University Inn Santa Clara
Best Western University Santa Clara
Best University Santa Clara
Best Western University Inn Santa Clara Hotel
Best Western University Inn Santa Clara Santa Clara
Best Western University Inn Santa Clara Hotel Santa Clara

Best Western University Inn Santa Clara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1007 reviews
Rating 8 - Good. 345 out of 1007 reviews
Rating 6 - Okay. 89 out of 1007 reviews
Rating 4 - Poor. 37 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Jaime

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and value
Stayed 3 nights in Apr 2025

8/10 Good

Nebojsa, Toronto

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for a stop

Great for a stop. Our only concern was with the noise from the parking lot, construction workers leaving early and letting their trucks run for 30 minutes. Friendly staff.
Stayed 1 night in Mar 2025

6/10 Okay

Bhuvana

Stayed 4 nights in Mar 2025

8/10 Good

Newton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Generally speaking, the hotel is clean and quiet.
Stayed 1 night in Apr 2025

8/10 Good

JAMIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good midrange motel exceptionally convenient to SJC. Clean, comfortable and quiet. Free parking and basic breakfast included. Pool onsite would be nice in hot westher
Stayed 1 night in Apr 2025

10/10 Excellent

Above Board Construction & Roofing, Redding

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access and in a good area.
Stayed 3 nights in Mar 2025

8/10 Good

Christy

Stayed 3 nights in Mar 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Fairly recently updated rooms. No carpet which is a huge plus.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Shopping and food just down the road. Near airport.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eric

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winchester Mystery House
Night Sky
Stayed 1 night in Jan 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, delicious breakfast, clean and safe room. Quiet. 😃
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Juan

Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Dawn R

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The rooms are really rundown and the place is understaffed. There is no manager on duty and no one else available. The first room #4 I was the key pad on the door didn't work, after them giving me 3 different keys to try again, it only opened with the Master Key. The second room #5 they gave me the air conditioning stopped working in the middle of the night and there were no screens on the windows. It was hot, and loud and noisy without the air on. The next night I requested help with the air conditioning to see if they could show me how it works but they said they couldn't do anything about it because there was no one else but the front desk person. The night staff person was lovely but couldn't leave her post to help so she changed my room. I changed rooms ( which was a hassle) but the bathtub didn't drain. . The day staff person should not be in the hospitality business. She has an attitude and does not know how to effectively handle issues that arise. She was unkind and not helpful at all. I have asked for a refund.
Stayed 2 nights in Feb 2025

8/10 Good

Ted

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Zu Qiang

Stayed 1 night in Feb 2025

6/10 Okay

Alfredo

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024