See all properties

INNSiDE by Meliá Tenerife Santa Cruz

4.0 star property

Choose dates to view prices

Photo gallery for INNSiDE by Meliá Tenerife Santa Cruz

Outdoor pool, pool umbrellas, pool loungers
Rooftop terrace
View from room
Reception
Innside, Room, Balcony | Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
Calle del Pilar 3, Santa Cruz de Tenerife, 38002
  • Plaza de Espana
    ‪5 min walk‬
  • Centro Comercial Meridiano
    ‪17 min walk‬
  • Tenerife Auditorium
    ‪19 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪11 min drive‬

Room options

View all photos for Innside, Room, Balcony

Innside, Room, Balcony | Balcony

Innside, Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio (XL)

1 bedroom, in-room safe, free WiFi, bed sheets

Studio (XL)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Innside, Room

1 bedroom, in-room safe, free WiFi, bed sheets

Innside, Room

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Loft

1 bedroom, in-room safe, free WiFi, bed sheets

The Loft

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Studio (2+1)

1 bedroom, in-room safe, free WiFi, bed sheets

Studio (2+1)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio (XL 2+2)

1 bedroom, in-room safe, free WiFi, bed sheets

Studio (XL 2+2)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Room (Innside, Connected with Studio)

1 bedroom, in-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio

1 bedroom, in-room safe, free WiFi, bed sheets

Studio

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room (Innside, Connected with Studio 3+2)

1 bedroom, in-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio 3+2)

  • 46 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

Similar properties

Outdoor pool

Iberostar Heritage Grand Mencey

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1002)
The price is €144
for 1 room
includes taxes & fees
28 Jul - 29 Jul
Iberostar Heritage Grand Mencey

About this property

INNSiDE by Meliá Tenerife Santa Cruz

Hotel in Santa Cruz de Tenerife with bars/lounges and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a rooftop terrace are on-site.
INNSiDE by Meliá Tenerife Santa Cruz offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at INNSiDE by Meliá Tenerife Santa Cruz, you're just a quick walk from Museo de Belle Artes. Free WiFi in public areas, 2 bars and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Latin American cuisine while dining at Despreciados
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a lift and a rooftop terrace
  • On-site recreation includes a 24-hour gym
  • Steps from Museo de Belle Artes and Nuestra Senora del Pilar Parish
  • Cats and dogs welcome for a fee (restrictions apply)
INNSiDE by Meliá Tenerife Santa Cruz offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

INNSiDE by Meliá Tenerife Santa Cruz also features a rooftop terrace, dry cleaning/laundry services, and pool umbrellas.

This 4-star Santa Cruz de Tenerife hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Despreciados – This restaurant specialises in Latin American cuisine and serves lunch and dinner.
13 Cielos – This poolside bar specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per night); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • 13 Cielos
  • Despreciados

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Nearby parking fee: EUR 18 per night (755 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Innside Tenerife
Innside Tenerife Santa Cruz
INNSiDE by Meliá Tenerife Santa Cruz Hotel
INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife

INNSiDE by Meliá Tenerife Santa Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 38 out of 55 reviews
Rating 8 - Good. 13 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ideal for the tech savvy traveller but not so good if you don't have a smart phone. Information can only be accessed by QR codes! The rooms were comfortable and well appointed, and the facilities are very good overall. This was our third hotel on our journey around the islands and compared with the other two hotels the staff was less friendly, they were very efficient, just rather business-like. The breakfast was also rather disappointing and not worth €15. Overall, a good place to stay, close to many restaurants and places to visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great front desk staff

Excellent front desk staff. This hotel is lucky to have these people working for them. Hotel is in a great location, steps away from tons of restaurant and shops, When/if I go back to Santa Cruz, I will stay here. Also, rooms are equipped with wireless charging stations for cell phones
Stayed 1 night in Mar 2025

10/10 Excellent

Kennita

Travelled with family
Nice staff and facilities and location.
Stayed 1 night in Mar 2025

8/10 Good

WAN J R LOCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, central location and very good facilities

We enjoyed our stay very much. Room was spacious, clean and modern. It has usb chargers, chromecast and enough plug sockets. Rooftop bar and swimming pool was very convenient and can see views across Tenerife. Considering it was a very central location, noise was almost non existent, windows were clearly new and soundproofing installed very well. Showers were hot, quick and powerful. Shops, bars, transport links are on the door step with a nice park across the road. We paid for breakfast on our last day before our flight and it was plentiful, of good quality and standard. We really enjoyed our stay and will stay again if we ever revisit Tenerife.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

H

Liked: Cleanliness, property conditions & facilities, room comfort

Great rooms, ok service with weird hours

Great rooftop paddling (not swimming) pool. Small but well equipped gym. Strange room service hours (not 24 hr). Hard to find parking further up the street (not on-site) made worse by unfriendly reception staff. Roof access limited to certain hours. Quiet comfortable rooms with great showers and large beds.
Stayed 3 nights in Jan 2025

8/10 Good

Harriet

Stayed 7 nights in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped in for an overnight on a cycling tour and immediately decided on staying an extra day. The staff is AMAZING! Great service. The room is very comfortable. No extra charges for things like minibar items. Lots of great restaurants and shopping within easy walk. We will be back 😊
Stayed 1 night in Dec 2024

10/10 Excellent

FERNANDO, AVENTURA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un servicio muy bueno atencio esmerada calidad precio valor el mejor
Stayed 6 nights in Dec 2024

10/10 Excellent

Leslie, Courtenay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the center of town close to park and waterfront as well as shopping district. Staff were excellent from front desk, rooms, dining area with wonderful breakfast daily. The dinner restaurant was also excellent and the staff superb. Our rooms, adjoining, were newly appointed and beautifully modern and quiet. The roof top pool, albeit small, is spectacular, hanging out over the city. Lovely roof top bar area is very pleasant as well. I was very happy with overall experience as I selected the hotel and recommended it to multiple members of my family traveling together. From what I know, everyone enjoyed the hotel/location experience. Would certainly stay again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Would recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Malik, BOCA RATON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient location, but no parking.
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and very clean. I would have liked some more comfortable seating by the rooftop pool
Stayed 4 nights in Oct 2024

10/10 Excellent

Geraldine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

10/10 Excellent

Monique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it would stay again
Stayed 1 night in Jul 2024

4/10 Poor

Allan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was closed down after we booked so was the outside lounge
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel. Clean and quiet. The only issue is the rooftop pool wasn’t available which I was really looking forward to.
Stayed 3 nights in Jun 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Mar 2025

10/10 Excellent

Marina, Latina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottima, personale gentile ed accogliente, stanza spaziosa, pulizia. Il parcheggio a pagamento è molto vicino
Stayed 4 nights in Apr 2025

10/10 Excellent

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in der Stadt. Nahe zum Kreuzfahrtschiff Terminal. Gute Verkehrsanbindung. Wir nahmen denn Bus vom Flughafen für knapp 10 Euro bis zum Busbahnhof und dann entweder Bus oder 15 Minuten zu Fuss. Sehr schönes Hotel mit sensationellem Pool. Leider keine Liegen am Pool da die Bar von jemand anderem betrieben wird. Sonst wäre es absolut perfekt. Wir haben übernachtet vor der Aida Reise.
Stayed 3 nights in Apr 2025

10/10 Excellent

ronan saulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel para Sanra Cruz

Além do hotel ser novo, estar em boas condições e no centro de Santa Cruz, a equipe é sensacional. David e Stephania entregaram muito mais do que o solicitado.
Stayed 2 nights in Mar 2025

8/10 Good

Torben, Rosenheim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Giulia

Stayed 1 night in Mar 2025

8/10 Good

Gulabrai

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025