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INNSiDE by Meliá Tenerife Santa Cruz

4.0 star property

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Photo gallery for INNSiDE by Meliá Tenerife Santa Cruz

Outdoor pool, open 10:30 AM to 4:30 PM, pool umbrellas, pool loungers
Creator video - submitted by TRAVELFLY
Daily buffet breakfast (EUR 18 per person)
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle del Pilar 3, Santa Cruz de Tenerife, 38002
  • Place, Garcia Sanabria Park
    ‪5 min walk‬
  • Place, Plaza de Espana
    ‪5 min walk‬
  • Place, Tenerife Space of the Arts
    ‪7 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪10 min drive‬

Room options

View all photos for Innside, Room

In-room safe, free WiFi, bed sheets

Innside, Room

9.6 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Innside, Room, Balcony

Innside, Room, Balcony | Balcony

Innside, Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room (Innside, Connected with Studio)

In-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room (Innside, Connected with Studio 3+2)

In-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio 3+2)

  • City view
  • 46 sq m
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for The Loft

In-room safe, free WiFi, bed sheets

The Loft

  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Studio (2+1)

In-room safe, free WiFi, bed sheets

Studio (2+1)

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio (XL)

In-room safe, free WiFi, bed sheets

Studio (XL)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio (XL 2+2)

In-room safe, free WiFi, bed sheets

Studio (XL 2+2)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio

In-room safe, free WiFi, bed sheets

Studio

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Innside Room

In-room safe, free WiFi, bed sheets

Innside Room

  • Sleeps 2

View all photos for The Innside Room With Balcony

In-room safe, free WiFi, bed sheets

The Innside Room With Balcony

  • Sleeps 2

View all photos for Innside Room Connected With Studio

In-room safe, free WiFi, bed sheets

Innside Room Connected With Studio

  • Sleeps 4

View all photos for Studio Xl

In-room safe, free WiFi, bed sheets

Studio Xl

  • Sleeps 3

View all photos for Studio

In-room safe, free WiFi, bed sheets

Studio

  • Sleeps 2

View all photos for The Loft

In-room safe, free WiFi, bed sheets

The Loft

  • Sleeps 2

Studio

  • Sleeps 2

Studio (Xl 2+2)

  • Sleeps 2

Room (Innside, Connected With Studio 3+2)

  • Sleeps 3

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About this property

INNSiDE by Meliá Tenerife Santa Cruz

This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a rooftop terrace are on-site.
INNSiDE by Meliá Tenerife Santa Cruz offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at INNSiDE by Meliá Tenerife Santa Cruz, you're just a quick walk from Museo de Belle Artes. Free WiFi in public areas, 2 bars and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Fusion cuisine while dining at Raza
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a lift and a rooftop terrace
  • On-site recreation includes a 24-hour gym
  • Steps from Museo de Belle Artes and Nuestra Senora del Pilar Parish
  • Cats and dogs welcome for a fee (restrictions apply)
INNSiDE by Meliá Tenerife Santa Cruz offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

INNSiDE by Meliá Tenerife Santa Cruz also features a rooftop terrace, dry cleaning/laundry services, and pool umbrellas.

This 4-star Santa Cruz de Tenerife hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Raza – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
13 Cielos – This poolside bar specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per night); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • 13 Cielos
  • Raza

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Nearby parking fee: EUR 18 per night (755 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:30 AM to 4:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Innside Tenerife
Innside Tenerife Santa Cruz
INNSiDE by Meliá Tenerife Santa Cruz Hotel
INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife

INNSiDE by Meliá Tenerife Santa Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 93 reviews
Rating 8 - Good. 24 out of 93 reviews
Rating 6 - Okay. 5 out of 93 reviews
Rating 4 - Poor. 2 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located, the rooms were nice and clean! The staff was helpful and I really enjoyed my stay here! Would definitely come back again!
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, amenities and location
Stayed 1 night in Nov 2025

10/10 Excellent

gizem

Stayed 1 night in Nov 2025

10/10 Excellent

Hai

Stayed 1 night in Nov 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean and large room. Really focused on the little details and a great stay.
Stayed 3 nights in Nov 2025

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 1 night in Oct 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localidad
Inside pool deck
Stayed 8 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing trip

Excellent spot for everyone.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Von Ronie Racca

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, Staff, Quality, Clean, Room layout, Decor, Comfort. Extremely Satisgied!
Stayed 1 night in Jul 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh clean thoughtfully-designed rooms with a great shower, PROPER bath towels, some free drinks, air conditioning, comfortable beds - the room was great. Rooftop bar and pool were also lovely.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff from reception to the waiters on the roof top bar. We had a short 3 night stay and the hotel was perfectly located for bars, cafes and good restaurants. I can definitely recommend it to any one looking for a city break in Tenerife. Also visit the Tenerife Auditorio….. a fantastic modern iconic building.
The Tenerife Auditorio
Quirky roof top pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Zella, Woodland Hills

Stayed 4 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort

Great service and location

The hotel staff were excellent. They helped us with an early check in and checked in on our stay to ensure everything was okay. Loved the roof top terrace area with pool, great vibe for drinks. Wish it was open later. The location is very central with access to everything. Very comfortable hotel rooms and kettle provided (no milk so buy some) and water and soft drinks in the mini fridge. We had a balcony but it doesn’t have furniture, I would upgrade to the loft If budget allows it and you want to use the balcony .
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ideal for the tech savvy traveller but not so good if you don't have a smart phone. Information can only be accessed by QR codes! The rooms were comfortable and well appointed, and the facilities are very good overall. This was our third hotel on our journey around the islands and compared with the other two hotels the staff was less friendly, they were very efficient, just rather business-like. The breakfast was also rather disappointing and not worth €15. Overall, a good place to stay, close to many restaurants and places to visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great front desk staff

Excellent front desk staff. This hotel is lucky to have these people working for them. Hotel is in a great location, steps away from tons of restaurant and shops, When/if I go back to Santa Cruz, I will stay here. Also, rooms are equipped with wireless charging stations for cell phones
Stayed 1 night in Mar 2025

10/10 Excellent

Kennita

Travelled with family
Nice staff and facilities and location.
Stayed 1 night in Mar 2025

8/10 Good

WAN J R LOCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, central location and very good facilities

We enjoyed our stay very much. Room was spacious, clean and modern. It has usb chargers, chromecast and enough plug sockets. Rooftop bar and swimming pool was very convenient and can see views across Tenerife. Considering it was a very central location, noise was almost non existent, windows were clearly new and soundproofing installed very well. Showers were hot, quick and powerful. Shops, bars, transport links are on the door step with a nice park across the road. We paid for breakfast on our last day before our flight and it was plentiful, of good quality and standard. We really enjoyed our stay and will stay again if we ever revisit Tenerife.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

H

Liked: Cleanliness, property conditions & facilities, room comfort

Great rooms, ok service with weird hours

Great rooftop paddling (not swimming) pool. Small but well equipped gym. Strange room service hours (not 24 hr). Hard to find parking further up the street (not on-site) made worse by unfriendly reception staff. Roof access limited to certain hours. Quiet comfortable rooms with great showers and large beds.
Stayed 3 nights in Jan 2025