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Relen Suites Bellas Artes

3.0 star property

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Exterior
Standard Apartment, 1 Bedroom | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Standard Apartment Triple | Living room | 32-inch LCD TV with cable channels, TV
Full-sized fridge, microwave, stovetop, coffee/tea maker

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • Parking available
  • Kitchen
  • 24/7 front desk
  • Outdoor space
  • Laundry

Explore the area

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Monjitas 744, Of 2219, Santiago, Region Metropolitana, 10001
  • Plaza de Armas
    ‪2 min walk‬
  • Santa Lucia Hill
    ‪6 min walk‬
  • Palacio de la Moneda
    ‪15 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬

Room options

View all photos for Standard Apartment Triple

Standard Apartment Triple | Living room | 32-inch LCD TV with cable channels, TV

Standard Apartment Triple

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Standard Apartment, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Relen Suites Bellas Artes

Simple base for skiers with a shuttle to the slopes
A perfect getaway for skiers, Relen Suites Bellas Artes's guests will appreciate on-site conveniences such as laundry facilities and a terrace. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
Relen Suites Bellas Artes offers 10 accommodations with coffee/tea makers and complimentary bathrobes. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

This Santiago aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Relen Suites Bellas Artes, you're just a quick walk from Plaza de Armas. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and a beach shuttle (surcharge). Built in 2011, this comfortable aparthotel has 10 apartments. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchen, a balcony and a deep-soaking bath
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a terrace
  • Just a 2-minute drive from Palacio de la Moneda and a few minutes from Medical Center Hospital Worker
  • Airport, shopping centre and beach shuttle service available for a fee
As a guest of Relen Suites Bellas Artes, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. An area shuttle within 20 km and an airport shuttle (available 24 hours) are available for a fee. Relen Suites Bellas Artes also features express check-out and a lift. Parking is available for a fee.

This Art Deco Santiago aparthotel is smoke free.

Property amenities

Beach

  • Beach shuttle (surcharge)

Ski

  • Ski shuttle (surcharge)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 20 km
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Parking on site (CLP 13,000 per day)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Rollaway/extra bed: CLP 10,000 per night

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 10 units
  • Art Deco architecture
  • Built in 2011

Policies

Check-in

Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 10000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 20000.00 per room (return)
  • Self-parking fee: CLP 13000 per day
  • Rollaway bed fee: CLP 10000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Relen Suites Bellas Artes offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Relen Suites Bellas Artes
Relen Suites Bellas Artes Aparthotel
Relen Suites Bellas Artes Aparthotel Santiago
Relen Suites Bellas Artes Santiago
Relen Suites Bellas Artes tia
Relen Suites Bellas Artes Santiago
Relen Suites Bellas Artes Aparthotel
Relen Suites Bellas Artes Aparthotel Santiago

Reviews

Relen Suites Bellas Artes Reviews

6.6

6.8/10

Cleanliness

5.8/10

Staff & service

6.8/10

Property conditions & facilities
Rating 10 - Excellent. 6 out of 69 reviews
Rating 8 - Good. 32 out of 69 reviews
Rating 6 - Okay. 15 out of 69 reviews
Rating 4 - Poor. 7 out of 69 reviews
Rating 2 - Terrible. 9 out of 69 reviews

Reviews

2/10 Terrible

Yerko, Viña del Mar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

An awful experience.

Due to my work, i had to stay the night at Santiago. I booked a room at Relen Suites and i only stayed there for 10 minutes. First. The advice says "parking facilities", but it's not included in the price. You have to talk with the doorman who can find a parking in the building for USD 20 without a receipt. Second. I went to the room, i opened the door and i was kicked by an awful sweat smell. I realised the walls were stained, like some one has been using them as a napkin for months. Third. The bed. It didn' had blankets and the mattress was in a terrible state. I sat in the bed and i almost fall in my back, it was like a black hole in the middle of the bed. I took my suitcase, i went to the doorman and I gave him the keys. I'm still asking for a refund.

6/10 Okay

Olivia

We arrived a bit early and they allowed us to check in right away, which was very appreciated. The room was fairly clean. Pretty much what I expected.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service

bleugh.

I regret picking this hotel. Location was good but the service was atrocious. no housekeeping at all. mouldy shower curtain. dirty dishes. dirty floors and walls. no key fob provided so you were at the mercy of someone deciding to let you into the building.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable apartment. Great views of Santiago.

Useful kitchen. Good location for exploring the city.

8/10 Good

litro, mty

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

nice suite- studii

perfect for the price paid. Excellent location. Theres no staff just the security guys

4/10 Poor

Exp. traveler, Los Angeles, CA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price; terrible management

An apartment badly maintained by clearly absentee owner. On-site manager ill-equipped to handle foreigners and/or cleaning. Great location, views and price, but you are absolutely on your own for everything else. Be forewarned: If you arrive late at night, the front gate will be locked and the phone number provided will not get you a person. I had to wait until another resident came home and kindly let me in. The security guard for the entire building, not the rental units, then had trouble finding the person responsible for the apartment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centric Stay

After a training seminar it was a great stop to get things together before going home.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Rellen Suites - more of an apt. hotel

This is really more of an apthotel, meaning most of the other people in the building appear to be residents. The room itself is immaculate and well sized for 2 people. It's ideal for the business travel. The best part is by far the windows. One wall in both the bedroom and the living room is a window with expansive views over the downtown area and plaza de armas. While the building lacks the amenities of a full hotel the location, good room condition and amazing views make this room an incredible deal. Only drawback: no air conditioning

6/10 Okay

Gwyn, Uk

Liked: Staff & service

It was alright

I arrived at relen at 0900 and I was able to check in, although check in time wasn't until 3pm The Apartment was pretty much as described. Functional. The wifi was down whilst I arrived and the host quickly rectified this. Location is fantastic. 1 block from City center and a supermarket across the road

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartment style hotel room with a central location

I was quite pleased with the hotel as it is in a central location with a good price considering everything in the room/apartment. It is a one bedroom apartment with a kitchenette and a tiny balcony. It is a few blocks from the Bellas Artes metro stop as well as a few blocks from the Plaza de Armas square and metro station. Also a few blocks away from a major shopping district as well. There are also two grocery stores (one next door and one across the street.) The kitchenettes are fully functional and have all the basic needs covered. There is also a rooftop pool and balcony on the 26th floor which has a great view of the city of Santiago. The only downsides are a few scuffs and nicks in the paint and such - just a little wear and tear but nothing bad at all. For the location, price and amenities, I found it to be quite a good value.

8/10 Good

Evelyn, Oregon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great location, no English

This apart-hotel is right downtown and easy walking distance to lots of sights. Grocery store across the street and bank down the block. Lots of cafés nearby and a few hundred yards from plaza de armes. The neighborhood felt safe, as did the building. The apartment we had was adequate with a frig and microwave and was cleaned every day. The wifi worked most of the time and the views of the city were stupendous. The front desk people spoke no English though, so if your Spanish language skills are lacking you might be on your own and wishing for the services of a real hotel. Great value for the money.

6/10 Okay

jen, colorado

8/10 Good

Kae, Toronto

Liked: Staff & service

Great location, great service

Great location, close to 2 subway stations, Mercado Central, Plaza de Armas. Not the most upscale part of town, but quite accessible to the rest of the city because of the subways. Little nervous walking around in the dark. The staff is amazing - they are very accommodating and very helpful. The floors aren't swept so it's a little dusty, and there is no air conditioning, so it gets very hot but the service makes up for it.

2/10 Terrible

Verified traveller

Disliked: Staff & service

Need to speak Spanish

I was expecting Quest type apartment, but is residential sublet- very difficult to communicate with staff. Not safe to walk in area as solo female. Better if traveling in group

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2017

6/10 Okay

Jorge

Liked: Cleanliness, property conditions & facilities, room comfort

Limpio y cómodo

No dejaron La contraseña del wifi

4/10 Poor

Achim, Deutschland

Disliked: Cleanliness, staff & service, property conditions & facilities

Super Lage - Rest naja

Zugang schwierig, keine tel. Erreichbarkeit, Abzocke beim Parken, Zimmer und Geschirr schmutzig. Kein Topf, keine Kanne, 2 Löffel im 3er Appartement. Wir haben eine Nacht verloren, weil niemand tel. Zu erreichen war. Verständigung ohne Spanisch unmöglich.

8/10 Good

Héldio

Liked: Cleanliness, room comfort

2/10 Terrible

susana gladys, San juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Engañada

Fui engañada no me entregaban recibo a pesar de insistir en ellos. Me encontré con sorpresa en la tarjeta de crédito .fui atendida por una chica llamada paula

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hermoso el hotel, buena ubicación. Pésima atención

No nos brindaron nada de lo que nos prometieron booking (cochera- wifi- a la cama indiv le faltaba la sabana, espera de 3 hs para tomar habitación.- Hotel hermoso.

6/10 Okay

Wing fai, Hong kong

Liked: Cleanliness, staff & service

Room facing west feel hot in the afternoon

Above average

8/10 Good

Armando.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejor de lo esperado.

Bueno. Se puede recomendar y está bastante bien ubicado.

8/10 Good

Mariela, Argentina

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Desepcion

Muy bueno el lugar. Lastima que me robaron pertenencias y al reclamar al servicio de limpieza me negaron la devolucion sin darme solucion. Una lastima.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel súper céntrico

Super céntrico... Está cerca de los puntos de interés de santiago