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Melia Paulista

5.0 star property

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Photo gallery for Melia Paulista

Breakfast, lunch, dinner served; international cuisine
Property preview
Lobby
Front of property – evening/night
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av Paulista, 2181, São Paulo, SP, 01310-300
  • Place, Rua Augusta
    ‪1 min walk‬
  • Place, Paulista Avenue
    ‪2 min walk‬
  • Place, Frei Caneca Shopping and Convention Center
    ‪13 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪39 min drive‬

Room options

View all photos for Classic Twin

Minibar, in-room safe, blackout curtains, soundproofing

Classic Twin

7.2 out of 10
Good
(25 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Queen Room

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Queen Room

8.8 out of 10
Excellent
(32 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Supreme Queen

View from room

Supreme Queen

8.8 out of 10
Excellent
(29 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

View from room

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room (Premium with views)

Minibar, in-room safe, blackout curtains, soundproofing

Grand Room (Premium with views)

7.6 out of 10
Good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Queen Room

Minibar, in-room safe, blackout curtains, soundproofing

Premium Queen Room

8.8 out of 10
Excellent
(24 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | View from room

Family Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (3 AD)

View from room

Junior Suite (3 AD)

7.0 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room, Connecting Rooms

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room, Connecting Rooms

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, Connecting Rooms (2+2)

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room, Connecting Rooms (2+2)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, blackout curtains, soundproofing

Suite, 2 Bedrooms

  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (2+4)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, 2 Bedrooms (2+4)

  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Accessible Deluxe Room Queen-Size Bed

Accessible Deluxe Room Queen-Size Bed | Minibar, in-room safe, blackout curtains, soundproofing

Accessible Deluxe Room Queen-Size Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Executive)

Junior Suite (Executive) | Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite (Executive)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, blackout curtains, soundproofing

Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Supreme Queen (3 Ad)

View from room

Supreme Queen (3 Ad)

  • Sleeps 3
  • 1 Queen Bed and 1 Single Murphy Bed

View all photos for Deluxe Queen Room (3 Ad)

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Queen Room (3 Ad)

  • Sleeps 3
  • 1 Queen Bed and 1 Single Murphy Bed

View all photos for Deluxe Twin Room (3 Ad)

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room (3 Ad)

  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Suite (3 Ad)

Minibar, in-room safe, blackout curtains, soundproofing

Suite (3 Ad)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

  • Sleeps 3

View all photos for Executive Junior Suite Non Smoking

Minibar, in-room safe, blackout curtains, soundproofing

Executive Junior Suite Non Smoking

  • Sleeps 2

View all photos for Premium Queen

Minibar, in-room safe, blackout curtains, soundproofing

Premium Queen

  • Sleeps 2

View all photos for Family Suite Non Smoking

Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Family Suite Non Smoking

  • Sleeps 3

View all photos for Superior Room Queen Bed

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room Queen Bed

  • Sleeps 2

View all photos for Grand Premium With View

Minibar, in-room safe, blackout curtains, soundproofing

Grand Premium With View

  • Sleeps 1

View all photos for Classic Room Twin

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room Twin

  • Sleeps 2

View all photos for Deluxe Room Queen Bed

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room Queen Bed

  • Sleeps 3

View all photos for Deluxe Connecting Room

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Connecting Room

  • Sleeps 4

View all photos for Two-Bedroom Suite

Minibar, in-room safe, blackout curtains, soundproofing

Two-Bedroom Suite

  • Sleeps 4

Deluxe Room Twin Bed

  • Sleeps 3

View all photos for Accessible Deluxe Queen Room

Minibar, in-room safe, blackout curtains, soundproofing

Accessible Deluxe Queen Room

  • Sleeps 2

Junior Suite

  • Sleeps 3

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About this property

Melia Paulista

Luxury hotel with full-service spa and 24-hour health club
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Melia Paulista offers 396 accommodations with minibars and a safe. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This São Paulo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include massages.
During your stay at Melia Paulista, you're just a quick walk from Paulista Avenue. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Gran Via
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Renaissance Theater and Conjunto Nacional
  • Airport shuttle service available for a fee
Melia Paulista offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3767 square feet (350 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Melia Paulista. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Melia Paulista was completed in September 2019.

This 5-star São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Gran Via – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Late-night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered valet parking on site (BRL 55 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; BRL 88 for adults and BRL 88 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gran Via

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Computer station
  • Conference centre (3,767 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (75 centimetre high)
  • Grab bar near toilet (75 centimetre high)
  • Lift (115 centimetre wide door)
  • Magnifying mirror
  • Raised toilet seat (43 centimetre high)
  • Roll-in shower (75 centimetre wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (73 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • Banquet hall
  • Built in 2004
  • Eco-friendly cleaning products used
  • Renovated entire property - September 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 262.5 per day.
  • Cots (infant beds) are available for BRL 57.75 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 88 for adults and from BRL 88 for children
  • Airport shuttle fee: BRL 480 per vehicle (return, maximum occupancy 3)
  • Valet parking fee: BRL 55 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: BRL 57.75 per day
  • Rollaway bed fee: BRL 262.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Melia Paulista offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 62.413.877/0041-59
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia Paulista
Melia Paulista Hotel
Melia Paulista Hotel Sao Paulo
Melia Paulista Sao Paulo
Caesar Business Sao Paulo Paulista Hotel Sao Paulo
Melia Paulista Sao Paulo, Brazil
Melia Paulista Hotel
Melia Paulista São Paulo
Melia Paulista Hotel São Paulo

Melia Paulista Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1000 reviews
Rating 8 - Good. 203 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anurag

Stayed 3 nights in Oct 2025

10/10 Excellent

Rony, Aventura

Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Aparecida

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Superior staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Krishna

Stayed 3 nights in Sep 2025

10/10 Excellent

Cam

Stayed 1 night in Sep 2025

10/10 Excellent

Maria Aparecida

Stayed 1 night in Sep 2025

10/10 Excellent

Ximena, Paoli

Liked: Staff & service
Na
Stayed 1 night in Sep 2025

10/10 Excellent

Isabelle, Biscayne Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and in very good location. Friendly staff and restaurant for Lunch was very good
Stayed 2 nights in Sep 2025

8/10 Good

Joao

Stayed 4 nights in Sep 2025

10/10 Excellent

Natasha

Stayed 2 nights in Aug 2025

10/10 Excellent

Anderson, Miami

Stayed 2 nights in Sep 2025

10/10 Excellent

Wilmer

Stayed 4 nights in Aug 2025

8/10 Good

Justin K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central city location near the subway. The mattress was very hard. Good breakfast
Stayed 5 nights in Sep 2025

8/10 Good

Jason S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Paulista Avenue next to a metro station. The room was very clean, although the mattress was very hard.
Stayed 3 nights in Sep 2025

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall, the gym was not properly equipped and the rowing machine did not work
Stayed 3 nights in Sep 2025

4/10 Poor

Salem

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Caio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Thais, MIAMI

Stayed 4 nights in Aug 2025

10/10 Excellent

Giovanni Cervone, Bari

Stayed 2 nights in Aug 2025

2/10 Terrible

Juliana

Disliked: Staff & service, property conditions & facilities, room comfort

Not what I expected 5 stars to be

TERRIBLE! I booked a room with a view. At check in, the male said the view we wanted wasn’t available but the room we would get would have a nice view. Well that was NOT the case. We faced a white ugly building! But the view is not the worst part. The shower floods with every bath as the water doesn’t flow fast enough! The A/C is very loud. The breakfast has a hefty price but the choices were limited — breads, fruit, and cake with no icing. At check out, they charged us for drinking water. They explained we were supposed to have a jar of complimentary water in our room (we didn’t). They never, at any point, tried to correct their mistakes. For a comparable experience, take your money to a Super 8 or a Days Inn. Needless to say we will never be back and will take our money to a Hilton next time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 1 night in Aug 2025

2/10 Terrible

Bruno

Disliked: Staff & service, property conditions & facilities, room comfort

Um filme de Terror!!

Aterrorizante. Recepcionista nos trataram como lixo, cama do quarto dura (acordamos com muita dor na coluna para ir ao procedimento cirurgico no Sirio), banheiro minúsculo (os joelhos ficam na porta porque o vaso é na porta, a pia no seu rosto enquanto vc usa-o, a ducha fica nas suas costas e o lixo colado na sua perna! A gerente sem nenhum perfil para esse cargo. Cagou para minha situação de saúde! Passei mal de nervosa, passei a noite em claro por isso, só querendo sair dali! Pagamos 1725,00 em cada diária para sermos tratados como lixo!
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Sylvia H P

Business traveller
Liked: Cleanliness, property conditions & facilities

“Disappointing Stay – Below Meliá Standards”

I expected more from the hotel, especially considering the Meliá brand and the price of the stay. While the property has potential, some details could be improved. The fragrance used in the reception area is overly strong and unpleasant. Additionally, the rooms lacked heating and blankets, which was inconvenient during a period of severe winter. We had to request both a heater and extra blankets. Given that this is a hotel frequently chosen for business travel, the reception could also be more efficient, as both check-in and check-out involved long queues.
Stayed 1 night in Aug 2025