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citizenM Seattle South Lake Union

4.0 star property

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Interior
Lobby
Interior
Interior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
201 Westlake Avenue North, Seattle, WA, 98109
  • Place, Amazon Corporate Headquarters
    ‪5 min walk‬
  • Place, Seattle Center
    ‪10 min walk‬
  • Place, Space Needle
    ‪10 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Seattle South Lake Union

Hotel with a restaurant, near Space Needle
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Seattle South Lake Union offers 264 accommodations with iPads and iPod docking stations. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Seattle hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of citizenM Seattle South Lake Union's great location. During your stay, you're just a quick walk from Amazon Corporate Headquarters. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 15-minute walk of Space Needle and Seattle Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. Public spaces have free WiFi.

A 24-hour business centre, 4 meeting rooms, and coworking spaces are available. The business-friendly citizenM Seattle South Lake Union also features a 24-hour fitness centre, coffee/tea in common area, and express check-in.

This 4-star Seattle hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Seattle South Lake Union Hotel
citizenM Seattle Union Hotel
Citizenm Seattle Union Seattle
citizenM Seattle South Lake Union Hotel
citizenM Seattle South Lake Union Seattle
citizenM Seattle South Lake Union Hotel Seattle

citizenM Seattle South Lake Union Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1440 out of 1956 reviews
Rating 8 - Good. 322 out of 1956 reviews
Rating 6 - Okay. 106 out of 1956 reviews
Rating 4 - Poor. 50 out of 1956 reviews
Rating 2 - Terrible. 38 out of 1956 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The “courtyard” view is a joke. Literally looking into 20 rooms across the courtyard. Being a Expedia gold member you get no perks here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Briana

Stayed 3 nights in Aug 2025

8/10 Good

Eunice, Roseville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions like Chihuly Gardens, Spice Needle and Pike Market. Hotel itself modern, pretty and clean, and they serve a very good breakfast buffet; but bear in mind, the room itself is extremely small; not much room to move around. Overall, not bad if you don’t mind feeling cramped.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very all room. No wiggle room. Comfy bed. Uncomfortable bathroom/shower situation.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Hrair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a modern concept with an awesome lobby.
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Apoorva, San Diego

Stayed 3 nights in Aug 2025

2/10 Terrible

Katrina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor of the hotel and room. I liked that I was able to check in early and get a room. I like that I could get around on foot to some places. I had an issue with cleaning staff entering my room and going through my closed suitcases when I brought it to managements attention they offered me coffee and since stated I was leaving in the morning it shouldn’t be a problem letting them know not to return to my room. Very frustrated and feel upset about that situation and management did not respond properly.
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the convenience and cleanliness. Rooms are too small for my preference.
Stayed 2 nights in Aug 2025

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the hotel, staff and location and have absolutely no complaints except for the bathroom. There is really no privacy for a couple sharing one of the rooms. Even the shower pressure is great! But I think that folks should know about the bathroom situation before they book. It’s a small iced glass area that is in the bedroom, not a separate room. Perfect for a solo traveler, though!
Stayed 3 nights in Aug 2025

6/10 Okay

Natalia

Liked: Staff & service, property conditions & facilities
Unaware that we needed to use ipad for all services like cleaning. Rooms very small
Stayed 3 nights in Aug 2025

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Little to small
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and very nice. Staff were friendly and helpful. Room was too small. Nice decor and all but not functional. Bed was placed between walls, against the window where there's no room to move around. My wife and I stayed. The room was not even suitable for one person.
Stayed 1 night in Aug 2025

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay I’ve had so far
Stayed 1 night in Aug 2025

10/10 Excellent

Monika

Travelled with family
Liked: Amenities
It was nice
Stayed 9 nights in Aug 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultra sleek, modern and compact. A very Japanese Design feel.
Stayed 2 nights in Aug 2025

4/10 Poor

Lillian

Travelled with group
Disliked: Cleanliness, staff & service
There were hairs on the mattress by the wall… gross. It also advertises 24/7 bar and snacks but it closed at 2am. Cool lights in the bathroom though.
Stayed 1 night in Jul 2025

8/10 Good

AUDREY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Alton

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
While the staff was supportive, the room was smaller than expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very Modern. The only thing for 2 people with luggage is the small size of the room....
Stayed 3 nights in Jul 2025