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Hampton Inn & Suites Shelby

2.5 star property

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Reception
Reception
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Studio, 1 King Bed, Non Smoking, Kitchenette | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
2001-B East Dixon Boulevard, Shelby, NC, 28152
  • Place, Moss Lake
    ‪4 min drive‬
  • Place, Don Gibson Theater
    ‪6 min drive‬
  • Place, Shelby City Park
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

Studio, 1 King Bed, Non Smoking, Kitchenette | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Room-Non-Smoking

  • Sleeps 2

King Room with Sofa Bed - Non-Smoking

  • Sleeps 4

King Studio

  • Sleeps 4

Two Queen Beds Micro Fridge-Non-Smoking

  • Sleeps 4

Accessible Room With Two Queen Bed

  • Sleeps 4

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Tub

  • Sleeps 4

Hearing Accessible King Room with Sofabed

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Accessible King Studio with Tub

  • Sleeps 4

King Room-Accessible

  • Sleeps 2

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Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | In-room safe, desk, iron/ironing board, free cots/infant beds
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About this property

Hampton Inn & Suites Shelby

Hotel in Shelby with free breakfast and fitness centre
A fitness centre, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Hampton Inn & Suites Shelby offers 86 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Shelby. During your stay, you'll be close to Moss Lake. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Moss Lake and 7 minutes from Don Gibson Theater
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. Hampton Inn & Suites Shelby also features a fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Shelby hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Golf
  • Gym

Family friendly

  • In-room cot
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hampton Inn & Suites Shelby Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 412 reviews
Rating 8 - Good. 89 out of 412 reviews
Rating 6 - Okay. 25 out of 412 reviews
Rating 4 - Poor. 23 out of 412 reviews
Rating 2 - Terrible. 11 out of 412 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Aug 2025

8/10 Good

LuAnn, Havelock

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were very clean. Bed was very comfortable. WiFi and TV were great. Pet friendly was a major plus. 2 negatives: the refrigerator was leaking water (we reported to the staff and they gave us some points to use on another booking; the conditioner dispenser in the shower was empty.
Stayed 1 night in Jul 2025

4/10 Poor

Antonya

Travelled with family and small children
Liked: Amenities
Upon our arrival at the property, we were properly greeted by friendly staff. After checking in we entered the room that had a terrible scent, but tried to ignore it. I noticed the bedding was filthy and when we removed the covers lashes and hair was on the sheet. I immediately contacted front desk who changed our room and offered a discounted rate that was never honored. Two days after we moved into the other room, we returned from breakfast to a big roach crawling by the door inside the room. My son kicked it out where it landed in the hallway. I immediately went downstairs, as we were headed out, and notified the agent so it can be removed. We returned several hours later and the insect was still in the same spot even though housekeeping had made its rounds. Again I called the front desk and asked to speak to a manager who argued with me that it wasn’t a roach, but a water bug. After checking out I followed up on the rate reduction, only to learn that it was never implemented. Although I never asked for this, it was offered to me and I expected the hotel to honor its commitment and that never happened. The staff was friendly and breakfast area clean with a nice variety. I have mixed reviews about the property because on the outside it was clean, however, the experiences once we got in the room was less desirable. I don’t think housekeeping is thorough with cleaning the rooms.
Stayed 4 nights in Jun 2025

6/10 Okay

Eddie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Jamie, Ras Tanura

Travelled with partner
Disliked: Cleanliness, amenities
Very understaffed when there was a big event. Couldn’t even check in until 5:30pm, then rude because we took a bit longer to check out, only get the room 18hrs and paid for 24. And about $80 more than others in the area. I won’t ever be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Lib

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

DIRK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 1 night in Jun 2025

6/10 Okay

Anita, Cedar Mountain

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Two of our friend's trucks were broken in to during the night. Things were stolen and windows were smashed. Location is good and central to many things including the mall across the parking lot. I think better security and lighting and cameras in the parking lot are needed because this area although nice enough is getting more and more crime ridden lately. We go here every year for a show and it gets worse and worse each year. The security cameras were not in a position to catch anything so police had little to go on unfortunately.
Stayed 2 nights in Jun 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Wonderful staff
Stayed 2 nights in May 2025

10/10 Excellent

LESTER

Liked: Cleanliness
👍😉
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. The breakfast was a good spread of different breakfast items ranging from cold cereal to waffles to scrambled eggs (sometimes cheese omelettes). It’s in a decent area near some fast food restaurants as well for a quick bite if needed. This was my second time staying here and I’d make it a third time if I can afford it for my next travel to the area
Stayed 4 nights in May 2025

8/10 Good

Jace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Erin

Stayed 1 night in May 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, staff was friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

sophia

Travelled with partner
Liked: Amenities
Everything was newly renovated and fresh. Only a couple of areas left to finish, but didn’t affect where I was staying. Overall a very nice visit
Stayed 2 nights in May 2025

10/10 Excellent

magdalene

Travelled with family
Liked: Staff & service, amenities
The bed linen was no fresh. It had the body order of other people. Other than that issue my experience was amazing.
Stayed 1 night in May 2025

2/10 Terrible

Sheldon

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Yvette

Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities

Always a great place to stay when visiting family.

Up to date, remodeled, clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Elaine

Liked: Staff & service
The receptionist very polite & friendly Salma
Stayed 3 nights in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025