8/10 Hyvä
Daniel
14.9.2025
Staff friendly and hotel great but ....
My wife and I came to the area for a weekend (stayed 2 nights) get away to shop and relax. Staff was friendly and hotel was clean and nice. Check in was easy but also was the problem. The gentleman said that the computer was running slow but said we were all checked in, gave us room keys and explained everything to us. However on the The second night we were there someone tried to enter our room at @ 11pm and asked if some ofone was in there. Didn't knock just tried to enter. Told them someone was in here and they left without anymore issues until the morning when we were getting packed up to leave and housekeeping tried to enter. When we talked to them, they said their sheet said we already checked out. When we went to check out and talked with the lady at the front desk and explained what happened, she looked up our reservation and it said that we never checked in and was a no show. While did explain that was why someone tried to enter our room and she was polite and courteous, there was never any apologies or further explanations. While the room and all other accommodations were great, it left a bit of a bitter taste in our mouths and on edge that someone tried to come into our room while we were sleeping. How is it that they said we never checked in but our key cards worked fine and the maid service said we already checked out?
Daniel
Yöpyi 2 yötä syyskuussa 2025

























