Windward Passage Hotel

3.5 star property

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Photo gallery for Windward Passage Hotel

Courtyard
Interior entrance
In-room safe, individually decorated, individually furnished
Front of property – evening/night
Courtyard

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • Place, St. Thomas Synagogue
    ‪9 min walk‬
  • Place, 99 Steps
    ‪10 min walk‬
  • Place, Blackbeard's Castle
    ‪14 min walk‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪8 min drive‬

Room options

Superior Room, 1 King Bed, Ocean View

7.6 out of 10
Good
(52 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

7.2 out of 10
Good
(141 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(131 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(28 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Windward Passage Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and concierge services.
Windward Passage Hotel offers 151 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The shopping around Windward Passage Hotel gets high marks from our customers. During your stay, you're just a quick walk from Magic Ice Gallery. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the proximity to the airport
  • 6 minutes by car from Magens Bay Beach and 10 minutes from Bolongo Bay
Windward Passage Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and 2 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at Windward Passage Hotel. Self parking is free.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Windward Passage Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 23 for adults and USD 23 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 23 for adults and from USD 23 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 463 out of 1414 reviews
Rating 8 - Good. 327 out of 1414 reviews
Rating 6 - Okay. 308 out of 1414 reviews
Rating 4 - Poor. 162 out of 1414 reviews
Rating 2 - Terrible. 154 out of 1414 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
In charlotte amalie, can get loud at night - staff is excellent but property is still in a noisy area and facilities are dated
Stayed 2 nights in Dec 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 1 night in Dec 2025

8/10 Good

Tressy

Stayed 4 nights in Dec 2025

4/10 Poor

Pat

Travelled with family
Disliked: Cleanliness, amenities
Bedding was sub par pillows sub par , rooms need an update no ice machine or mini fridge. Security guards were the most helpfull and kind. Restaurant didn’t open till we called someone almost 7:30 and try and serve us cold coffee we left.
Stayed 1 night in Dec 2025

8/10 Good

BARRY

Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was supposed to be included, however they didn't offer breakfast 3 of the 4 days of my stay. On the sole that they served breakfast they wanted to charge for and denied service . False advertisement.
Stayed 3 nights in Dec 2025

4/10 Poor

Alton

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is outdated. The room furniture is very old, you have to flush the toilet at LEAST twice. The ice machine on the 4th floor completely gone just a hole. The pictures online are misleading. The restaurant wasn’t available.
Stayed 3 nights in Dec 2025

6/10 Okay

Nelford

Stayed 5 nights in Dec 2025

6/10 Okay

Ramzi

Disliked: Amenities
The hotel was okay, not the best but not the worst either. The restaurant was never opened though, so not sure what happened there. The security person was a really nice person and helped us a lot.
Stayed 6 nights in Dec 2025

4/10 Poor

Vladimir

Disliked: Amenities
Room was not good at all for the price
Stayed 3 nights in Dec 2025

8/10 Good

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wife really liked the hotel overall experience
Stayed 6 nights in Dec 2025

10/10 Excellent

Theodora

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay!!!
Stayed 1 night in Dec 2025

10/10 Excellent

mariano santiesteban

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All Good
Stayed 1 night in Sep 2025

6/10 Okay

Ann, Carmichael

Travelled with group
Yes, the staff was courteous and nice but the hotel is old, dreary and unclean feeling.
Stayed 1 night in Dec 2025

6/10 Okay

Elizabeth

Dining room open, housekeeping (better)
Stayed 4 nights in Dec 2025

10/10 Excellent

Nysha

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, room service came everyday, rooms were clean
Stayed 4 nights in Dec 2025

4/10 Poor

Daniel

Stayed 2 nights in Dec 2025

10/10 Excellent

LaVern

Travelled with family
Liked: Cleanliness, staff & service
Customer service
Stayed 5 nights in Dec 2025

10/10 Excellent

stephanie

Stayed 1 night in Dec 2025

6/10 Okay

Sebastian

Disliked: Cleanliness
Water always dirty! Front desk to slow
Stayed 5 nights in Dec 2025

10/10 Excellent

Darius

Stayed 5 nights in Dec 2025

2/10 Terrible

Rasheed

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I need a full refund. The room that I booked was unavailable!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jagdish

Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, friendly bar tender in the courtyard. Rooms are comfortable and the location is a good base to be close to the airport and also explore the island. Parking was easy and the hotel has a secure, gated lot. Location is walkable to nice restaurants and shops.
Stayed 2 nights in Dec 2025

8/10 Good

Terence

Stayed 1 night in Dec 2025

10/10 Excellent

Ruben

Stayed 3 nights in Dec 2025