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Hôtel Reisen in The Unbound Collection by Hyatt

5.0 star property
VIP Access

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Hot stone massages, Swedish massages, sports massages, facials
Property preview
Terrace/patio
Stockholm Suite with sea view | Premium bedding, pillow-top beds, minibar, in-room safe
Deluxe Room, 1 King Bed, Sea View | Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
Skeppsbron 12, Stockholm, 111 30
  • Place, Stockholm Palace
    ‪3 min walk‬
  • Place, Nobel Prize Museum
    ‪4 min walk‬
  • Place, Royal Swedish Opera
    ‪8 min walk‬
  • Airport, Stockholm (ARN-Arlanda)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Sea View

9.2 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(26 reviews)
  • 19 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sauna

Deluxe Room, 1 King Bed, Sauna | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Sauna

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nordic Sauna Suite

Nordic Sauna Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Nordic Sauna Suite

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stockholm Suite with sea view

Stockholm Suite with sea view | Premium bedding, pillow-top beds, minibar, in-room safe

Stockholm Suite with sea view

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Single Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room, 2 Single Beds

Standard Double or Twin Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Double or Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Sea View, Corner

Suite, Sea View, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Sea View, Corner

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View (Chapman)

Suite, Sea View (Chapman) | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Sea View (Chapman)

  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Hôtel Reisen in The Unbound Collection by Hyatt

Waterfront hotel with bars/lounges and 24-hour fitness centre
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. Change of towels is available on request
Hôtel Reisen in The Unbound Collection by Hyatt offers 144 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, Swedish massages and facials.
Hôtel Reisen in The Unbound Collection by Hyatt's great location gets high marks from our customers. During your stay, you're just a quick walk from Stockholm Palace. Free WiFi in public areas, 2 bars and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Scandinavian cuisine and ocean views while dining at Restaurant Reiss
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Stockholm Palace and 4 minutes on foot from Nobel Prize Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness centre, spa services, and a library are also featured at the luxury Hôtel Reisen in The Unbound Collection by Hyatt. Parking is available for a fee. A complete renovation of Hôtel Reisen in The Unbound Collection by Hyatt was completed in January 2020.

This 5-star Stockholm hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Restaurant Reiss – Overlooking the ocean, this restaurant specialises in Scandinavian cuisine and serves lunch and dinner.
Bar Reiss – Overlooking the ocean, this lobby lounge only serves light fare. Open daily.
Bar Brahe – This cocktail bar specialises in Scandinavian cuisine and only serves light fare. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (SEK 1,295 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: SEK 395 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Bar Brahe
  • Bar Reiss
  • Restaurant Reiss

Things to do

  • 24-hour gym
  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • On the waterfront
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1690
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SEK 395 per person
  • Valet parking fee: SEK 1295 per night (in/out privileges)
  • Pet fee: SEK 350 per pet, per stay (maximum SEK695 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

First Hotel Reisen
First Hotel Reisen Stockholm
First Reisen
First Reisen Hotel
First Reisen Stockholm
Hotel First Reisen
Hotel Reisen
Reisen Hotel
1st Hotel Reisen
First Hotel Stockholm

Reviews

Hôtel Reisen in The Unbound Collection by Hyatt Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 701 out of 924 reviews
Rating 8 - Good. 156 out of 924 reviews
Rating 6 - Okay. 40 out of 924 reviews
Rating 4 - Poor. 17 out of 924 reviews
Rating 2 - Terrible. 10 out of 924 reviews

Reviews

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Perfect location to walk and right near the water and the old section of town.
Stayed 2 nights in Jul 2025

4/10 Poor

DiAnna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For the price the room size was poor. The bathroom was beyond tiny and the room itself had very little room between the foot board and the wall. Though out of their control, the hotel acting as a starting off for the cruise ships made dining difficult.
Stayed 1 night in Aug 2025

10/10 Excellent

Lenora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is beautiful city and people. Love this hotel and will be back!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating!
Stayed 1 night in Aug 2025

10/10 Excellent

marcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Wonderful staff. Gamla Stan entirely walkable from here.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From first contact and having an early check in, to the friendliness of staff we were impressed from the start. The room was decorated beautifully, the bathroom had a very good shower and the bed was comfortable. We had breakfast one day in the hotel and the quality was excellent. I would stay in this hotel again.
Stayed 3 nights in Aug 2025

10/10 Excellent

joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot to launch into Stockholm activities

Location perfect and front desk staff amazing!
Stayed 4 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The bathrooms, though were the smallest I’ve ever seen in my entire life.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for seeing the sights. Room was fairly small but very clean and well equipped. Cleaners start very early so no hope of a lie in!
Stayed 2 nights in Aug 2025

4/10 Poor

Kyoko

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and nice amenities. Room was smaller than expected.
Stayed 4 nights in Jul 2025

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Real smiles on the face’s of employees. Dedicated, knowledgeable, forthcoming. Room very comfortable if a bit on the small side. Efficient bathroom, great amenities (the cold pool was unbelievable and unbelievably appreciated in the 2025 extremely hot and humid summer). Just a great place. Great breakfast but on the expensive side (…).
Stayed 4 nights in Jul 2025

8/10 Good

DIMITRIOS

Travelled with family
Good Hôtel excellent view,clean room and tidy. Friendly staff ,I recommend as excellent choice for staying.
Stayed 1 night in Jul 2025

8/10 Good

ALi

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2025

10/10 Excellent

George

Stayed 4 nights in Jul 2025

8/10 Good

Glenn, Newmarket

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very close to so many attractions in Old Town Stockholm. You can walk almost anywhere from this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the property was convenient for walking to a lot of sights
Stayed 3 nights in Jul 2025

10/10 Excellent

George

Liked: Property conditions & facilities, room comfort

Great hotel and location.

The hotel itself was very nice. The beds were a bit soft for me but other than that it was excellent. FYI. if you rent a car there is no parking there or anywhere in the neighborhood.
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it so much I switched hotels for the end of my trip so that I could return for an additional night!
Stayed 1 night in Jun 2025

10/10 Excellent

Bardia

Stayed 4 nights in Jun 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff and the concierge recommended some great restaurants. Bed was very comfortable. Room was lovely although quite small. Great views
Stayed 4 nights in Jun 2025

2/10 Terrible

Dawn

We were put in a postage size room. It was so small that you couldn't even lay 2 suitcases out. It should NEVER have a king size bed in it. My small suitcase that fits under an airplane seat just fit in one of the aisles. We were in the first floor right over the bar. Since it was hot we had to open the window. The noise was HORRIBLE! It quieted down Sun night at 1:30 am but garbage pick up was before 6am & it sounded like a bomb went off. It was the worst experience we ever had.
Stayed 3 nights in Jun 2025