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Hôtel Reisen in The Unbound Collection by Hyatt

5.0 star property
VIP Access

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Hot stone massages, Swedish massages, sports massages, facials
Deluxe Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, pillow-top beds, minibar
Front of property
Terrace/patio
Stockholm Suite with sea view | 1 bedroom, premium bedding, pillow-top beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Free WiFi
  • Room service

Explore the area

View in a map
Skeppsbron 12, Stockholm, 111 30
  • Stockholm Palace
    ‪3 min walk‬
  • Vasa Museum
    ‪3 min drive‬
  • Skansen
    ‪5 min drive‬
  • Stockholm (ARN-Arlanda)
    ‪43 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, Sauna

Deluxe Room, 1 King Bed, Sauna | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Sauna

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(26 reviews)
  • 19 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Sea View

9.2 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View (Chapman)

Suite, Sea View (Chapman) | 1 bedroom, premium bedding, pillow-top beds, minibar

Suite, Sea View (Chapman)

  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View, Corner

Suite, Sea View, Corner | 1 bedroom, premium bedding, pillow-top beds, minibar

Suite, Sea View, Corner

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Nordic Sauna Suite

Nordic Sauna Suite | 1 bedroom, premium bedding, pillow-top beds, minibar

Nordic Sauna Suite

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 2 Single Beds

Standard Double or Twin Room, 2 Single Beds | 1 bedroom, premium bedding, pillow-top beds, minibar

Standard Double or Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Standard Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Stockholm Suite with sea view

Stockholm Suite with sea view | 1 bedroom, premium bedding, pillow-top beds, minibar

Stockholm Suite with sea view

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Hôtel Reisen in The Unbound Collection by Hyatt

Waterfront hotel with bars/lounges and 24-hour fitness centre
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. Change of towels is available on request
Hôtel Reisen in The Unbound Collection by Hyatt offers 144 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, Swedish massages and facials.
Hôtel Reisen in The Unbound Collection by Hyatt's great location gets high marks from our customers. During your stay, you're just a quick walk from Stockholm Palace. Free WiFi in public areas, 2 bars and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Scandinavian cuisine and ocean views while dining at Restaurant Reiss
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Stockholm Palace and 4 minutes on foot from Nobel Prize Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness centre, spa services, and a library are also featured at the luxury Hôtel Reisen in The Unbound Collection by Hyatt. Parking is available for a fee. A complete renovation of Hôtel Reisen in The Unbound Collection by Hyatt was completed in January 2020.

This 5-star Stockholm hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Restaurant Reiss – Overlooking the ocean, this restaurant specialises in Scandinavian cuisine and serves lunch and dinner.
Bar Reiss – Overlooking the ocean, this lobby lounge only serves light fare. Open daily.
Bar Brahe – This cocktail bar specialises in Scandinavian cuisine and only serves light fare. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (SEK 1,295 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: SEK 395 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Bar Brahe
  • Bar Reiss
  • Restaurant Reiss

Things to do

  • 24-hour gym
  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • On the waterfront
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1690
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SEK 395 per person
  • Valet parking fee: SEK 1295 per night (in/out privileges)
  • Pet fee: SEK 350 per pet, per stay (maximum SEK695 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

First Hotel Reisen
First Hotel Reisen Stockholm
First Reisen
First Reisen Hotel
First Reisen Stockholm
Hotel First Reisen
Hotel Reisen
Reisen Hotel
1st Hotel Reisen
First Hotel Stockholm

Hôtel Reisen in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 629 out of 840 reviews
Rating 8 - Good. 150 out of 840 reviews
Rating 6 - Okay. 37 out of 840 reviews
Rating 4 - Poor. 14 out of 840 reviews
Rating 2 - Terrible. 10 out of 840 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

armand

Stayed 2 nights in May 2025

6/10 Okay

Dominique

Travelled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Berton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was the best. Got us an early stay, taxi transport to airport and extremely helpful and informative. On our next trip to Stockholm we will definitely stay here. Also, we will recommend the hotel to friends and family.
Stayed 1 night in May 2025

6/10 Okay

Roland

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Great location, but small rooms. Noise from the corridor, and adjoining rooms at night, not so well insulated probably because the building is old. The room key didn't work on the room floor, so I had to go down to the reception again. The receptionist said that the battery for the lock probably needs to be changed, and that guests have had this problem before for the past few days. A few days later a bill came for a "pet fee" charged to the credit card. We didn't bring a pet. I called the hotel, and they said it would be refunded within 4 days. No refund after 10 days. Called again, still no refund. The staff is very friendly though. Breakfast OK, similar to all other hotels in Stockholm. Not a 4-star hotel experience, and $300 per night is a bit steep for such a small room.
Stayed 1 night in Apr 2025

10/10 Excellent

Janet, Kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were vey helpful. A nice touch was the room having an international power socket adaptor. There was also a pair of binoculars to view the harbour.
Stayed 3 nights in May 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed room but there should be bottled water provided in my opinion. Very small window with not enough daylight to read by
Stayed 3 nights in May 2025

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central location, great view, comfortable room.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Amenities
Excellent breakfast. Great location. Very helpful staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property and filip the concierge and his staff were amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property. The staff was incredibly friendly and helpful. Situated close to shopping, food, and sights. Absolutely loved our stay here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Emmanuelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Very professional and friendly staff especially Amanda, Selma and Astrid who contributed to a wonderful and relaxing stay at Hotel Reisen. We got an early check-in after 8 hours of flight form New York and got a room upgrade on the 7th floor. Room 703 is adorable. Breakfast was fabulous. SPA is great. This hotel is better than it looks on photos. there is everything you need in walkable distance. Will go definitely go back!
Stayed 5 nights in Apr 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Everything you want to do and see is within walking distance. The staff was very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Stayed 2 nights in Mar 2025

10/10 Excellent

Timo-Veikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

KS

Great stay in the Old Town of Stockholm

Very friendly staff, great spa facilities, a lovely bar and sitting room at the back which we only found out about on our last morning. (It would have been good to know about at check-in). Great location and very well appointed room with a balcony.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mathew

Liked: Amenities, property conditions & facilities
The property was very clean and the rooms were quiet. The bar had a great selection of drinks and the food at the restaurant was very very good. Get the meatballs. The sauna and cold plunge were great and you can order some snacks and drinks while you are at the spa. You can also get a massage if you want. I would stay here again
Stayed 7 nights in Feb 2025

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely small room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in an excellent central area of Stockholm. Very clean and comfortable.
Stayed 3 nights in Mar 2025

8/10 Good

susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was the size of the room and the lack of storage space.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. Amazing beds and do super quiet at night! Slept amazing. Everything was lovely.
Stayed 1 night in Mar 2025

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, not amazing

It was a pleasant stay and I generally enjoyed it. Staff were great. I wouldn't rate it 10/10 though as they didn't give water in the bedroom (which I'd expect for a 5* hotel), I found it to be a little noisy at night and the room was very warm (and the thermostat seemed not to work)
Stayed 1 night in Mar 2025

10/10 Excellent

Salita

Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Stayed 6 nights in Mar 2025

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean property with friendly staff.
Stayed 2 nights in Mar 2025