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Park Hyatt Sydney

5.0 star property

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Rooftop Suite | Premium bedding, down duvets, minibar, in-room safe
Local cuisine
Rooftop Suite | Premium bedding, down duvets, minibar, in-room safe
Outdoor pool, free pool cabanas, pool loungers
Local cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Parking available

Explore the area

View in a map
7 Hickson Road, The Rocks, NSW, 2000
  • Place, Circular Quay
    ‪1 min walk‬
  • Place, Sydney Harbour Bridge
    ‪3 min walk‬
  • Place, Overseas Passenger Terminal
    ‪3 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for 1 King Bed with City Harbour View

View from room

1 King Bed with City Harbour View

10.0 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with City Harbour View

2 Twin Beds with City Harbour View | Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds with City Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe | Premium bedding, down duvets, minibar, in-room safe

1 King Bed Deluxe

  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Cove Suite

Cove Suite | Premium bedding, down duvets, minibar, in-room safe

Cove Suite

  • 73 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Quay Suite

Quay Suite | Premium bedding, down duvets, minibar, in-room safe

Quay Suite

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Opera View Deluxe

1 King Bed with Opera View Deluxe | View from room

1 King Bed with Opera View Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Opera View Premium

1 King Bed with Opera View Premium | View from room

1 King Bed with Opera View Premium

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Opera View

View from room

1 King Bed with Opera View

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Suite

Harbour Suite | View from room

Harbour Suite

  • 145 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop Suite

Rooftop Suite | Premium bedding, down duvets, minibar, in-room safe

Rooftop Suite

  • 142 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Opera View

2 Twin Beds with Opera View | Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds with Opera View

  • 45 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Park Hyatt Sydney

Luxury hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Park Hyatt Sydney offers 155 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. Beds feature down duvets and premium bedding. 32-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Park Hyatt Sydney. During your stay, you're just a quick walk from Sydney Harbour Bridge. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at The Living Room, a café that serves local cuisine
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body scrubs, massages or body wraps at The Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute walk from Sydney Harbour Bridge and 12 minutes on foot from Circular Quay
  • Airport shuttle service available for a fee
Park Hyatt Sydney offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 3520 square feet (327 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Park Hyatt Sydney. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10:30 AM.
The Living Room – This café specialises in local cuisine and only serves light fare.
The Dining Room – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Park Hyatt Sydney is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured valet parking on site (AUD 90 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Dining Room
  • The Living Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,520 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (114 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 140 per vehicle (one-way)
  • Valet parking fee: AUD 90 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Park Hyatt Sydney offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Park Sydney
Hyatt Sydney
Park Hyatt Sydney
Park Hyatt Sydney Hotel
Park Hyatt Sydney Hotel The Rocks
Park Hyatt Sydney The Rocks
Park Sydney Hyatt
Sydney Hyatt
Sydney Hyatt Park
Sydney Park Hyatt
Park Hyatt Sydney Hotel Sydney

Reviews

Park Hyatt Sydney Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 270 out of 336 reviews
Rating 8 - Good. 38 out of 336 reviews
Rating 6 - Okay. 15 out of 336 reviews
Rating 4 - Poor. 6 out of 336 reviews
Rating 2 - Terrible. 7 out of 336 reviews

Reviews

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Hyatt is the place to stay in Sydney if you want to have the most scenic views of the Opera House, waterfront, and downtown areas. The front desk staff were incredibly helpful and friendly every time we had questions or passed by. The breakfasts were divine! The only "ding" we have which is more our pet-peeves is that the room cleaning service is over the top. Every time we left the room and returned, something had been done. Usually we prefer to stave off all this extra "service", as we don't need new soaps or new towels every day. I had actually put everything out where I wanted it the day before leaving and one of the service staff came in and re-arranged all my things. I would prefer my things not be re-ordered or moved. It was very frustrating since I had gotten organized and came back to all in disorder. The service is exceptional but perhaps a little too much so. For those who want it, perhaps there is a way to present a sign for "Make-up my room" or "Do not make-up my room." Otherwise, this is fine-tuning what is a lovely hotel/option at the Sydney waterfront.
Stayed 3 nights in Aug 2025

10/10 Excellent

joe

Travelled with partner
Liked: Amenities, property conditions & facilities
Service
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohammed

Stayed 2 nights in Jul 2025

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made us feel very welcome. Was my wife’s 55th and they arranged a small cake to share with a happy birthday plaque. This was sorted on our arrival when we were asked during check in if we were celebrating a special occasion.
Stayed 1 night in Jul 2025

10/10 Excellent

Berris

Liked: Cleanliness, staff & service, property conditions & facilities
I thought the property was well kept and comfortable, only downside was the pool wasn’t available and also the hydrotherapy or jacuzzi
Stayed 3 nights in Jul 2025

10/10 Excellent

Wesley E

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible plant based dining options!
Stayed 1 night in Jun 2025

10/10 Excellent

Shashi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic location
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunnng
Stayed 2 nights in May 2025

10/10 Excellent

JOHN

Stayed 2 nights in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Park Hyatt Sydney used to be my favourite hotel in the whole wide world it offers a view that is quite simply priceless so when it came to choosing somewhere to spend my 50th Birthday this is the first place I thought of. In fact I actually MOVED from other 5 star establishment (whom I might say couldn't do enough for me) to be at the Hyatt. I arrived a little early and was informed my room wasn't ready which is fair enough but I would receive a text to let me know when it was available. That text never arrived and I had to chase the front desk for an update. Room was nice enough, it was always going to be but this is what you would expect as standard from the flagship brand of the Park Hyatt. However the staff (excluding the SPA team who were just lovely) just didn't seem that bothered and as a solo traveller it was apparent they were more interested in larger groups or perhaps those individuals they thought would spend more. Front reception even offered to arrange champagne to my room which never ever appeared. So all in all a very lack lustre experience. I genuinely wish I had stayed at the other property in truth, if it wasn't for the fabulous view (rain or no rain) I would suggest there are better more accommodating attentive hotels out there which are worth your consideration.
Stayed 1 night in Mar 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Hyatt is the absolute premium Sydney hotel from service to location and everything in between. Absolute perfection .
Stayed 2 nights in Feb 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is top notch. Greeted immediately and was able check in early which was perfect for a nap after a 15 hour flight. Our room was big and beautiful. Both dining rooms were fantastic and provided a most memorable visit.
Stayed 3 nights in Feb 2025

10/10 Excellent

hunter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our only problem was we arrived at hotel at 7:00 am after traveling 24 hours. Couldn’t get in our room until 3:00 pm. We were exhausted so having to find something to do until we could relax and freshen up was hard.
Stayed 4 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
We had free breakfast which was the only reason we ate breakfast at the hotel. It was really not that good. I can’t see any body being happy paying over $50 to get such a poor breakfast. Surprised the was no bar up at the pool level. That would have been a nice option.
Stayed 4 nights in Jan 2025

2/10 Terrible

tim

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Had a nightmare checkin experience despite being fully paid before arrival Staff were surly and rude which made for poor experience - came across as very arrogant ! We have stayed numerous times I’ve past 10years and gone downhill - there are better options
Stayed 3 nights in Jan 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent luxury hotel with exquisite service
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was simply perfect. From the friendly, professional staff to the incredible location and exceptional room, we had a truly wonderful experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniela

Liked: Amenities
Lovely modern property. Great location and great service across the whole hotel, I really loved it.
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel. Easy to reach circular quay. The rooms were luxurious.
Stayed 9 nights in Oct 2024

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammad

Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Five star
Stayed 1 night in Jun 2024

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything.
Stayed 2 nights in Sep 2024