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Grandeur Thermal Spa Resort

3.0 star property

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Property grounds
Family Cottage, 3 Bedrooms | 2 bedrooms, iron/ironing board, bed sheets
Porch
Family Cottage, 3 Bedrooms | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Garden

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
281 Spa Rd, Taupo, Waikato, 3378
  • Place, Spa Thermal Park
    ‪1 min walk‬
  • Place, A.C. Baths
    ‪9 min walk‬
  • Place, Taupō Hot Springs
    ‪6 min drive‬
  • Airport, Taupō Airport (TUO)
    ‪13 min drive‬

Room options

View all photos for Superior Chalet

Superior Chalet | Living area | Flat-screen TV

Superior Chalet

7.4 out of 10
Good
(32 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Studio

Family Studio | 2 bedrooms, iron/ironing board, bed sheets

Family Studio

8.4 out of 10
Very good
(43 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms | 2 bedrooms, iron/ironing board, bed sheets

Family Cottage, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Single Bunk Bed

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About this property

Grandeur Thermal Spa Resort

Hotel in Taupō with free parking
An outdoor pool, a business centre and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is available on request.
Grandeur Thermal Spa Resort offers 25 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. Flat-screen televisions are featured in guestrooms. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grandeur Thermal Spa Resort. During your stay, you're just a quick walk from Spa Thermal Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and a terrace
  • On-site recreation includes a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Spa Thermal Park and 11 minutes on foot from A.C. Baths
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business centre and meeting rooms are available. An outdoor pool, a terrace, and a garden are also featured at Grandeur Thermal Spa Resort. Free self parking is available.

This 3-star Taupō hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa
Hotel Grandeur Thermal Spa Resort Taupo
Taupo Grandeur Thermal Spa Resort Hotel
Hotel Grandeur Thermal Spa Resort
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Resort Hotel
Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Resort Hotel Taupo

Reviews

Grandeur Thermal Spa Resort Reviews

7.2

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 128 out of 600 reviews
Rating 8 - Good. 227 out of 600 reviews
Rating 6 - Okay. 119 out of 600 reviews
Rating 4 - Poor. 81 out of 600 reviews
Rating 2 - Terrible. 45 out of 600 reviews

Reviews

2/10 Terrible

Bimali

Travelled with family and small children
Disliked: Amenities
We checked in but when we looked at the rooms it was so smelly and old It was not like the photos provided in the website. So disappointed and we stayed in another hotel. No pool and the property is not maintained well In our bedroom ceiling there were some stains and not pleasant Not recommended
Room 308
Stayed 1 night in Jul 2025

6/10 Okay

Vicki-Lee

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Comfortable bed, clean bedding and towels The room is tired looking and needed a good clean. The amenities were really old. Outside the balustrade needed to be repainted and the grounds were need of maintenance. Perfect place for an overnight stay where you only need a bed. The tv only has free view and is so old most of the apps on it are no longer available.
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed, TV in the room, heat pump. Only down side, could hear people in the other rooms moving round early hours of the morning and windows could do with a clean.
Stayed 2 nights in Jul 2025

8/10 Good

Hermina

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly. Awesome.
Stayed 2 nights in Jun 2025

8/10 Good

Hermina

Liked: Cleanliness, staff & service
Great that it’s pet friendly. Quiet, just out of the noise of town.
Stayed 1 night in Jul 2025

6/10 Okay

Adriana

Travelled with family
Liked: Staff & service, property conditions & facilities
Good cost benefit!
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delusions of grandeur resort

A couple of positives to start. The location is good - it is right at the head of a trail that will take you to Otumuheke Stream and Huka Falls. This property is a good price but you get what you pay for, it is in appalling condition. The walls are paper thin, so it is not soundproof and very cold at night (though there are heaters). It rained one of the nights we were there and there was a small leak in the ceiling. Fortunately the drips landed next to the bed and not on top of anyone, but still, that's probably what contributed to the mould problem. The carpet was absolutely disgusting. Not recently cleaned (or even vacuumed?) at all. Not great when you have two kids who, by their nature, make regular contact with the floor. The bathroom is, oddly, seemingly recently renovated compared to the rest of the unit.
Stayed 2 nights in Jul 2025

2/10 Terrible

Leonie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a state of disrepair dirty found someones hairn my bed. It isn't advertised honestly as the photos are not current or relevant to its current condition. Sofa was absolutely filthy, bedroom door filthy., stairwell filthy drawers dirty . Swimming pool unavailable. My grandaughter said that it had a bad vibe. The property was just rundown and that includes gardens etc... outside of buildings were just like some one had been living there for 15 years ++ and not done any maintenance. What a rip off.
Stayed 1 night in Jul 2025

8/10 Good

Maxine

Liked: Cleanliness, amenities, property conditions & facilities
Ideal for anyone that doesnt want 5 star. As i was going to.be late back called in got a key and they got the lights and heat pump left on for me. Thank you so much will return.
Stayed 1 night in Jul 2025

10/10 Excellent

Karisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

B

Liked: Cleanliness, staff & service, room comfort

Pet friendly

Great to be able to stay with our fur friends
Stayed 1 night in Jun 2025

4/10 Poor

Debbie

Disliked: Cleanliness, amenities, property conditions & facilities
On there website was stated a heated outdoor pool,only reason i booked there,no heated pool false advertising, rooms needed a good clean,sp bath hadn't been cleaned properly, not very helpful
Stayed 2 nights in Jun 2025

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities
Like location near AC Baths good walks
Stayed 1 night in Jun 2025

4/10 Poor

Sherry Ann

The property has a very strong spice smell and the couch looks untidy. The dining chairs does not have any cushion for comfort and support.
Stayed 1 night in Jun 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
An older accommodation but suited our needs for an overnight stay at a reasonable price.
Stayed 1 night in Jun 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Bed was comfy. Kitchen and bathroom were clean and modern. The kids loved having their beds up in the loft area. So thankful our fur-baby was welcome too!
Stayed 1 night in Jun 2025

10/10 Excellent

Casper, Totara Park

Liked: Cleanliness
.
Stayed 1 night in Jun 2025

8/10 Good

Sirka

Liked: Cleanliness
Outdoor options seem to be really nice and spacious, unfortunately due to the nature of my stay I didn't get to explore
Cosy room in a Frosty Winter night
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, room comfort

Good location although parts need some maintenance

Good location close to thermal pools and Huka Falls walk. Parts of chalet had been remodelled and were in good condition, other parts were dated and need repairing. No dishes suitable for cooking in the microwave (no stove provided), mould in shower, only one bed side table and the base of that was broken! They did provide Tesla chargers though! and the cleaner was helpful and engaging.
Stayed 2 nights in May 2025