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Grandeur Thermal Spa Resort

3.0 star property

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Property grounds
Family Cottage, 3 Bedrooms | 2 bedrooms, iron/ironing board, bed sheets
Family Cottage, 3 Bedrooms | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Porch
Garden

Popular amenities

  • Pool
  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
281 Spa Rd, Taupo, Waikato, 3378
  • Spa Thermal Park
    ‪1 min walk‬
  • A.C. Baths
    ‪9 min walk‬
  • Taupō Hot Springs
    ‪6 min drive‬
  • Taupō Airport (TUO)
    ‪13 min drive‬

Room options

View all photos for Family Studio

Family Studio | 2 bedrooms, iron/ironing board, bed sheets

Family Studio

8.6 out of 10
Excellent
(38 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Chalet

Superior Chalet | Living area | Flat-screen TV

Superior Chalet

7.6 out of 10
Good
(29 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms | 2 bedrooms, iron/ironing board, bed sheets

Family Cottage, 3 Bedrooms

  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Single Bunk Bed

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About this property

Grandeur Thermal Spa Resort

Hotel in Taupō with free parking
An outdoor pool, a business centre and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is available on request.
Grandeur Thermal Spa Resort offers 25 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. Flat-screen televisions are featured in guestrooms. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grandeur Thermal Spa Resort. During your stay, you're just a quick walk from Spa Thermal Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and a terrace
  • On-site recreation includes a playground
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Spa Thermal Park and 11 minutes on foot from A.C. Baths
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business centre and meeting rooms are available. An outdoor pool, a terrace, and a garden are also featured at Grandeur Thermal Spa Resort. Free self parking is available.

This 3-star Taupō hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa
Hotel Grandeur Thermal Spa Resort Taupo
Taupo Grandeur Thermal Spa Resort Hotel
Hotel Grandeur Thermal Spa Resort
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Resort Hotel
Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Resort Hotel Taupo

Grandeur Thermal Spa Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 122 out of 571 reviews
Rating 8 - Good. 213 out of 571 reviews
Rating 6 - Okay. 114 out of 571 reviews
Rating 4 - Poor. 79 out of 571 reviews
Rating 2 - Terrible. 43 out of 571 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Justin

Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Karen

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos on the website are misleading. Property is in poor condition. The bed was good. Really disappointed with this choice. It should be a 2 star hotel, not 3.
Stayed 1 night in Apr 2025

6/10 Okay

Glen

Travelled with group
Disliked: Amenities
Grandeur should be taken off the name. The property is not looked after well. Tv reception was in & out, the shower was luke warm, & there was no booklet outlining activities or emergency procedures etc.
Stayed 1 night in Apr 2025

6/10 Okay

April

Stayed 1 night in Apr 2025

6/10 Okay

Kaylene

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Damon

Business traveller, Travelled with group
Liked: Staff & service
Conveniently placed for an easy drive to Taupo. Well priced good value accommodation for a short stay.
Stayed 1 night in Apr 2025

6/10 Okay

Jayne

Travelled with pets
Liked: Staff & service
If you want just a basic place to stay at a cheap price this place is great. Especially if you have dogs. I paid $258 for 2 nights mid week which included $40 for having my 2 dogs stay. I was in room 303 which was a spa chalet. I loved the spa room off the downstairs bedroom which had a queen bed that looked reasonably new and was super comfortable. Upstairs was 2 single beds that also looked newish. The bathroom was clean and quite modern. It had everything i needed for my stay. The entire property itself looks very outdated and definitely not the ritz so dont stay here if you have high standards. The price reflects the property and it was perfect for me and my dogs and I would definitely stay here again for that reason. If you want ultra clean and flash then go elsewhere and pay the high price for it. Lots of negative comments on google for this place but I was happy with my spa chalet for the price and to be able to have my dogs stay with me.
Stayed 2 nights in Apr 2025

8/10 Good

Donna-Cherie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable,the room size was good . It was strange that it only had one bedside table and the place needed a bit of love.It was in a great position in Rotaroa close to everything thing
Stayed 2 nights in Mar 2025

8/10 Good

Jeffrey

Stayed 1 night in Apr 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property has a charm about it, although a little run down. It is a shame the history behind the location isn't told to visitors, like the army camp, the grey geyser. I think this would make the location more appealing. It's go or lots of history and it's a wonderfully to quite location witj be easy access to o amazing walks as long the Waikato.
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed, but could have done with better lighting outside. Extra blankets in the room would have good Otherwise good value for the price
Stayed 1 night in Apr 2025

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older property but very spacious units. New bathroom and kitchen. Kitchen is very well equipped and would be excellent for extended stay. Large spa bath with natural mineral water - fantastic! Netflix provided.
Stayed 1 night in Mar 2025

10/10 Excellent

Casper, Totara Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

6/10 Okay

Brock

Stayed 2 nights in Mar 2025

6/10 Okay

geoffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and tidy, lovely quiet area Beds are super comfy! Kitchenette has almost everything you need which was super helpful Staff at reception were very friendly, great service and communication
Stayed 3 nights in Mar 2025

8/10 Good

Pravin

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
You get what you paid for overall good but the toilets need to have an extraction fan in the superior chalets it’s so stink other than that everything is good
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely!
Stayed 2 nights in Mar 2025

10/10 Excellent

William Wah Yick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel is located at private valley. The unit is roomy, with upper floor and 3 beds. Parking is convenient.
Stayed 1 night in Feb 2025

8/10 Good

Kathryn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff member I dealt with was lovely. I think we stayed in the same room in 2020 (204). The bathroom desperately needed upgrading then and is worse now. It was cleaned as much as possible, but framing and the shower is bubbling and crumbling away. The soap dish was broken with the remnant left. In the kitchen, the scrubbing brush was filthy and old, with the dishwasher liquid so watered down as to be useless. The shabby chic look is because the place has been let go, rather than being an intentional design choice. It wouldn’t take much to lift the standard.
Stayed 1 night in Mar 2025

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2025

6/10 Okay

Cherise

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was my second stay at Grandeur Thermal Spa Resort. My previous stay was about 14 months prior. The facilities were definitely not a five star stay then, but they have gone significantly downhill. The shower in our room had standing water as if it had not drained from the person who stayed there before. The corner that had the appliances smelled like something was burning and we could hear electrical crackling, so we opted to unplug all the appliances for the night for fear of an electrical fire. The smell of the room was also incredibly unpleasant. It smelled old and mildewy and was very off-putting. Staff interactions were average, and we were told a bit brusquely that the front desk attendant did not like to stay at the desk after 6:30 to wait for people to arrive.
Stayed 1 night in Feb 2025

8/10 Good

Melanie, McCracken

Travelled with family
Liked: Cleanliness, staff & service
Although the property looked a bit run down externally, the room we stayed in was clean and spacious, and the beds were very comfortable. Cooking facilities in the room were adequate for our needs. It was conveniently within walking distance of the spa park. The price was very affordable for travellers on a budget.
Stayed 1 night in Feb 2025

8/10 Good

Jasdeep

Stayed 1 night in Feb 2025