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Grandeur Thermal Spa Resort

3.0 star property

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Photo gallery for Grandeur Thermal Spa Resort

Property grounds
Family Studio | Iron/ironing board, bed sheets
Property grounds
Family Cottage, 3 Bedrooms | Living area | Flat-screen TV
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
281 Spa Rd, Taupo, Waikato, 3378
  • Place, Spa Thermal Park
    ‪1 min walk‬
  • Place, A.C. Baths
    ‪9 min walk‬
  • Place, Golf Club Taupō
    ‪13 min walk‬
  • Airport, Taupō Airport (TUO)
    ‪13 min drive‬

Room options

View all photos for Superior Chalet

Superior Chalet | Living area | Flat-screen TV

Superior Chalet

7.4 out of 10
Good
(33 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Studio

Family Studio | Iron/ironing board, bed sheets

Family Studio

8.4 out of 10
Very good
(51 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms | Iron/ironing board, bed sheets

Family Cottage, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Single Bunk Bed

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About this property

Grandeur Thermal Spa Resort

Hotel in Taupō with free parking
An outdoor pool, a business centre and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is available on request.
Grandeur Thermal Spa Resort offers 25 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. Flat-screen televisions are featured in guestrooms. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grandeur Thermal Spa Resort. During your stay, you're just a quick walk from Spa Thermal Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and a terrace
  • On-site recreation includes a playground
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Spa Thermal Park and 9 minutes on foot from A.C. Baths
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business centre and meeting rooms are available. An outdoor pool, a terrace, and a garden are also featured at Grandeur Thermal Spa Resort. Free self parking is available.

This 3-star Taupō hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa
Hotel Grandeur Thermal Spa Resort Taupo
Taupo Grandeur Thermal Spa Resort Hotel
Hotel Grandeur Thermal Spa Resort
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Resort Hotel
Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Resort Hotel Taupo

Grandeur Thermal Spa Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 139 out of 631 reviews
Rating 8 - Good. 235 out of 631 reviews
Rating 6 - Okay. 125 out of 631 reviews
Rating 4 - Poor. 86 out of 631 reviews
Rating 2 - Terrible. 46 out of 631 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Navjot

Liked: Cleanliness, staff & service, property conditions & facilities
Secure and very pet friendly
Stayed 2 nights in Oct 2025

8/10 Good

Cherry

Liked: Cleanliness
Basic but neatly presented room, clean enough. Location is nice if you like a quiet area, but still close enough/short drive to key areas like Huka Falls and Taupo town centre. Soundproofing is not the best though so expect to hear your neighbour moving about. The room was listed as having a hairdryer but this was not there upon check-in. Went to ask reception the next day but reception was unmanned, so I just skipped and air-dried… no biggie, just a small irk. Parking is very easy, right outside your room on a gravel area.
Stayed 2 nights in Oct 2025

4/10 Poor

Christine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The linen/towels etc were nice and clean and the bed was very comfortable but the level of maintenance for the whole property was very poor. I imagine that it was a lovely property and with some scrubbing of the walls and waterblasting and painting e.g the railings outside the rooms would really help. Yes there'd been some extremely heavy rain and gumboots, if we had some to get through the large puddles outside the rooms. It could look really nice again with some physical effort.
Stayed 1 night in Oct 2025

8/10 Good

Symon

Liked: Cleanliness, staff & service, room comfort
Honestly, when i arrived the first impressions were: "Have I been scammed? Is this place still open?" I couldnt see anyone around and the buildings looked pretty run down. However, I did receive a very warm welcome and the room was very clean and well put together. The place is dated. However, it is comfortable and fine if you dont need to walk anywhere for anything.
Stayed 2 nights in Oct 2025

6/10 Okay

Chris

Travelled with partner
Disliked: Property conditions & facilities
Basic accommodation at a budget price
Stayed 1 night in Oct 2025

8/10 Good

Hermina

Liked: Cleanliness, staff & service, property conditions & facilities
Always a quiet relaxed place to stay
Stayed 1 night in Sep 2025

6/10 Okay

Ruth

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A beautiful, remote location. Its a bit more on the run down/diy improvement feel. They have tried to do up the bathrooms and kitchens, which looked nice until you look a bit closer and some mistakes were made. The soa bath was a nice surprise, a bit run down again in the room. Overall a nice, quiet place for families, playground on site.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plan as simple we respected te kaupapa Nga mihi Whanau much Love
Stayed 1 night in Sep 2025

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, mouldy and run down rooms - chipped plates and bowls. Very limited amenities - no wardrobe, no iron, no hair dryer, minimal cutlery. Peeling shower, broken tiles and mouldy ceiling in bathroom.
Stayed 2 nights in Sep 2025

4/10 Poor

Mike

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not going again.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with family
Liked: Amenities
Warm comfy beds, everything we need.
Stayed 1 night in Sep 2025

6/10 Okay

Gilbert

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
If you want '5-star rock-star' type accommodation then best you look elsewhere......BUT........if you want good honest comfortable and authentic 'kiwiana' accommodation at an affordable price look no further. I stayed there for x3 nights whilst site seeing the district and have no regrets at all. Bed was very comfortable and warm (resulting in a continuous 8hrs sleep every night) , room cosey and warm (thanks to efficient heat pump for chilly nights), strong wifi, almost instant really hot water, adequate kitchette area for heating up pre-prepared meals bought with me, and with complimentary tea/coffee/sugar and salt/pepper sachets, tv, separate bathroom with good hot water and tap pressure, etc, etc. Yes the walls between units are a tad thin and the grounds a bit tired looking and 'this and that', but it's real and has a unique character - it's different and safe. Worked for me and if you open your mind and relax a little it will work for you also. A bonus is that the highly rated AC Baths Taupo Swimming Pool complex is only a 5 minute walk away as is a really good bakery/cafe for those wanting/needing an early morning barista coffee fix and food to accompany........Stuart in Tauranga
Stayed 3 nights in Sep 2025

8/10 Good

Madi

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Dorothy Jill

Travelled with pets
Liked: Cleanliness, staff & service
For me the bed was comfortable and clean and although the facilities was old for a one night stop over it suited me
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Martina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service, amenities
Pros: spa bath was nice. Room was warm with heat pump and fan heater on when we arrived. and looked clean and tidy at first glance , reception friendly. Nice Reno in room too. Price was right. Cons: outside very rundown giving a bad first impression. 1 hair in shower and soaps scum needed a deep clean. No extra blankets, mezzanine bedroom was warm with heat pump but back room was cold. fan heater provided but didn’t want to leave that on all night, an extra thick blanket for downstairs would be good. Some glasses were dirty.
Stayed 1 night in Aug 2025

8/10 Good

Dorothy Jill

Stayed 1 night in Aug 2025

8/10 Good

Christane

Stayed 1 night in Aug 2025

10/10 Excellent

Jendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No Hairdryer 1/2 roll toilet paper ☺️
Stayed 1 night in Aug 2025

8/10 Good

K

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Bimali

Travelled with family and small children
Disliked: Amenities
We checked in but when we looked at the rooms it was so smelly and old It was not like the photos provided in the website. So disappointed and we stayed in another hotel. No pool and the property is not maintained well In our bedroom ceiling there were some stains and not pleasant Not recommended
Room 308
Stayed 1 night in Jul 2025

6/10 Okay

Vicki-Lee

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Comfortable bed, clean bedding and towels The room is tired looking and needed a good clean. The amenities were really old. Outside the balustrade needed to be repainted and the grounds were need of maintenance. Perfect place for an overnight stay where you only need a bed. The tv only has free view and is so old most of the apps on it are no longer available.
Stayed 1 night in Jul 2025