Beautiful, clean hotel. I only gave it 4 stars, because there were issues with heating/cooling. I woke up one night sweating, and the A/C wouldn’t change from heat. After a front desk visit, they said it was cold to some guests and they switched the thermostat to heat. And it affects the ENTIRE hotel. Apparently cost efficient. I do not sleep well in heat, and they did change it back. On checkout day, we checked out late for rest before flight and they did it again, but were less accommodating directing me to turn it off and open the window which is only a crack. In Tokyo, it wasn’t necessarily cold to me, but cool. I wouldn’t stay again because I didn’t want to be offensive to the culture/people, but I can’t do the heat while sleeping.