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Aparthotel

dots. tokyo

2.5 star property

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Exterior
Queen Room | Desk, laptop workspace, blackout curtains, iron/ironing board
Queen Room | Private kitchen | Fridge, microwave, stovetop, electric kettle
Reception
In-room dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2-1-17 Kitaueno, Taito, Tokyo, Tokyo, 110-0014
  • Place, Kitchen Town
    ‪4 min walk‬
  • Place, Ueno Park
    ‪10 min walk‬
  • Place, Ueno Zoo
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Family Suite

In-room dining

Family Suite

  • 38 sq m
  • Sleeps 7
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room

Triple Room | Living room | 55-inch LCD TV with digital channels, TV

Triple Room

  • 22 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room

In-room dining

Family Room

  • 38 sq m
  • Sleeps 7
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Queen Room

Queen Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen Bed with Living Area

55-inch LCD TV with digital channels, TV

Queen Bed with Living Area

  • 20 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Queen Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Room

  • Sleeps 2

View all photos for Family Room

Fridge, microwave, stovetop, electric kettle

Family Room

  • Sleeps 5

View all photos for Triple Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Triple Room

  • Sleeps 3

View all photos for Family Suite

Fridge, microwave, stovetop, electric kettle

Family Suite

  • Sleeps 5

View all photos for Queen Bed with Living Area

Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Bed with Living Area

  • Sleeps 3

Loft Room

  • Sleeps 3

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About this property

dots. tokyo

Aparthotel units with kitchenettes, near Sensoji Temple
Along with concierge services, this smoke-free aparthotel has free Wi-Fi in public areas and multilingual staff assistance. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include a washing machine, free WiFi and an electric kettle. Housekeeping is available on request.
Dots. tokyo offers 14 accommodations with complimentary slippers and a hairdryer. This accommodation is furnished with desks and dining tables. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include bidets and toothbrushes and toothpaste.

This Tokyo aparthotel provides complimentary wireless Internet access. 55-inch LCD televisions come with digital channels. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at dots. tokyo. During your stay, you're just a quick walk from Kitchen Town. Free WiFi in public areas and concierge services are available. Built in 2021, this budget aparthotel has 14 apartments over 9 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a washing machine and an LCD TV
  • Free WiFi
  • Services include a concierge and luggage storage
  • Within a 15-minute walk of Sensoji Temple and Ueno Park
As a guest of dots. tokyo, you'll find multilingual staff, concierge services, and a lift. WiFi is free in public spaces.

This Tokyo aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Griddle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 55-inch LCD TV with digital channels

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 14 units
  • 9 floors
  • Bed sheets changed on request
  • Built in 2021
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

dots. tokyo Tokyo
dots. tokyo Aparthotel
dots. tokyo Aparthotel Tokyo

dots. tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 118 reviews
Rating 8 - Good. 28 out of 118 reviews
Rating 6 - Okay. 7 out of 118 reviews
Rating 4 - Poor. 5 out of 118 reviews
Rating 2 - Terrible. 1 out of 118 reviews

9.4/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rafal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, all the staff were helpful and friendly. Great location, nice and quiet from the busy days. Easy accessibility to train and convenience stores.
Stayed 4 nights in Oct 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was really lovely. It was clean, comfortable, in a great position, and the front desk people were really friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Goran

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of space for the 4 of us, staff were so helpful with booking breakfast and lunches, so friendly and accommodating.
Stayed 6 nights in Sep 2025

10/10 Excellent

Yane

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Jessi

Travelled with family
Liked: Cleanliness, room comfort
Front desk staff was helpful and friendly. They communicated well in English.
Stayed 4 nights in Aug 2025

10/10 Excellent

Noah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service, with a warm and inviting reception. The staff gave great advice on local activities and shopping. Would definitely stay again if I get the chance!
Stayed 3 nights in Aug 2025

8/10 Good

Alejandro

Liked: Cleanliness, property conditions & facilities
Everything was great. The staff was incredibly welcoming and helpful, would recommend!
Stayed 6 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Stayed 6 nights in May 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful receptionists, spotless and comfortable room, with a great view of the Sky Tree. Convenient to three train stations and local shops.
Stayed 5 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Friendly reception staff! Free corn soup, miso soup, coffee, tea. So nice having full sized fridge and microwave, washing machine (no dryer), hot plate, utensils / dishes. It was a bit hot in the room - took a while to get the room cool with A/C, but the temperature outside was in the high 80’s/ low 90’s. The ceiling in our living room area was a bit low, so tall people should be careful to not bump their heads.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Very good

Room was a bit small for family of 5, but very clean with good amenities, including microwave and washing machine. Staff were very friendly and helpful, especially Kathleen when we had to check in at night.
Stayed 4 nights in Jun 2025

8/10 Good

Ofelia

Travelled with family
Liked: Cleanliness
This place was super cute and super clean. Staff was very friendly and helpful. Amenities were excellent. Great location. A few downsides were the hard mattresses and pillows. Rooms were not baby friendly and stairs were a bit challenging.
Stayed 3 nights in Jun 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great deal for a tiny efficient room. Great shower and all you need!
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Maggie

Travelled with family
Liked: Cleanliness
Rooms are very small but functional. The basins are quite small so water gets splash everywhere. I found the beds and pillow quite uncomfortable although my companions were ok with them so it’s personal preference. You will be expected to walk quite a distance to the station but the location is between ueno and asakusa and very close to the kitchenware street. Staff were nice and greets guest coming in and out of the hotel. All in all, it’s ok if you’re looking for a short stay in that area.
Stayed 7 nights in May 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was perfect for the 5 of us. We stayed with 2 adults and 3 kids (10-17) we had a blast. The room was larger than expected and fit us all comfortably. The corn soup at the desk was my daughters favorite.
Stayed 5 nights in Jun 2025

8/10 Good

Carmela, Winnipeg

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Vikas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Joyce, Auckland City

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Matt

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for our small family of three. Easy to walk to sightsee and for train stations.
Stayed 3 nights in May 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Caroline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The family suite space worked really well for our family of 4. Although it may have been "small" compared to some hotels we've stayed in, it was much larger than our previous stay in Tokyo. Within the space there is a full kitchenette, living room, bathroom, laundry room, and space for 4 to sleep comfortably. Pretty impressive for a hotel that is so close to so many attractions and transportation options in such a huge city. The front desk staff spoke relatively good English and gave us great recommendations and service, including helping with forwarded luggage and calling cabs to the aiport.
Stayed 5 nights in Mar 2025

10/10 Excellent

Shashikant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience
Stayed 3 nights in Mar 2025