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Flexstay Inn Shirogane

3.0 star property

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Photo gallery for Flexstay Inn Shirogane

Standard Twin Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost) | Desk, iron/ironing board, free WiFi
Lobby
Exterior
Staircase
Standard Twin Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost) | Living area | TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
5-10-15, Shirogane, Minato-ku, Tokyo, Tokyo-to, 108-0072
  • Place, Happoen Garden
    ‪9 min walk‬
  • Place, Yebisu Garden Place
    ‪13 min walk‬
  • Place, Roppongi Hills
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Economy Semi Double Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi

Economy Semi Double Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Semi Double Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi

Standard Semi Double Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Twin Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

Standard Twin Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost) | Desk, iron/ironing board, free WiFi

Standard Twin Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Semi Double Room, Smoking, Kitchenette (Weekly)(Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi

Standard Semi Double Room, Smoking, Kitchenette (Weekly)(Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Economy Semi Double Room, Smoking, Kitchenette (Weekly) (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi

Economy Semi Double Room, Smoking, Kitchenette (Weekly) (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Run of House, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

Run of House, Smoking, Kitchenette (Cleaning is Optional with Additional Cost) | Desk, iron/ironing board, free WiFi

Run of House, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

  • Sleeps 2
  • 1 Large Single Bed OR 2 Single Beds

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About this property

Flexstay Inn Shirogane

Along with laundry facilities, this aparthotel has free Wi-Fi in public areas and a vending machine. Each apartment features free WiFi and free wired Internet, plus a kitchenette with a fridge and a microwave. Additional amenities include a TV, a hairdryer and a shower. Housekeeping is available on request.
Flexstay Inn Shirogane offers 84 air-conditioned accommodations with complimentary slippers and a hairdryer. Accommodation at this 3-star aparthotel has kitchenettes with fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they enjoy the overall property condition at Flexstay Inn Shirogane. During your stay, you'll be within walking distance of Roppongi Hills. Free WiFi in public areas and laundry facilities are available. This comfortable aparthotel has 84 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a TV and a fridge
  • Free WiFi
  • Amenities include laundry facilities and a vending machine
  • Just a 4-minute drive from Tokyo Tower and a few minutes from Shibuya Crossing
Flexstay Inn Shirogane offers its guests a vending machine and laundry facilities. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3-star Tokyo aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Microwave
  • Refrigerator

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Housekeeping on request
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Vending machine

Location highlights

  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 84 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power and water outage will take place on April 8, 2026, from 11 AM-2 PM. All facilities that use power, including bathrooms will not be available during this time.
Guests arriving after 6 PM can use the exterior telephone for check-in assistance.
Towels are not included in the room rate for 7-night stays or longer. Towels are available for a surcharge or guests may bring their own.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flexstay Inn Shirogane
Flexstay Inn Shirogane Tokyo
Flexstay Shirogane
Flexstay Shirogane Tokyo
Flexstay Inn Shirogane Tokyo
Flexstay Shirogane Tokyo
Flexstay Shirogane
Aparthotel Flexstay Inn Shirogane Tokyo
Tokyo Flexstay Inn Shirogane Aparthotel
Aparthotel Flexstay Inn Shirogane
Flexstay Inn Shirogane Tokyo
Flexstay Inn Shirogane Aparthotel
Flexstay Inn Shirogane Aparthotel Tokyo

Flexstay Inn Shirogane Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 353 reviews
Rating 8 - Good. 139 out of 353 reviews
Rating 6 - Okay. 82 out of 353 reviews
Rating 4 - Poor. 33 out of 353 reviews
Rating 2 - Terrible. 11 out of 353 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joel

Stayed 1 night in Jan 2026

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here! The staff was so helpful and kind. I would've never been able to figure out shipping our luggage to our next hotel without them. I so appreciate everything they did for us! Everything was clean and comfortable. Would stay here again!
Stayed 9 nights in Oct 2025

10/10 Excellent

Milton

Liked: Cleanliness, amenities
The amenities were really nice and really nice receptions when we checked in overnight.
Stayed 13 nights in Dec 2025

8/10 Good

Ty

Stayed 19 nights in Nov 2025

6/10 Okay

anastasia

Disliked: Cleanliness
For the price I paid the amenities were adequate. Wish there was an elevator. Customer service was great.
Stayed 13 nights in Nov 2025

10/10 Excellent

scott

Liked: Cleanliness, amenities, property conditions & facilities
Room small but clean, the staff were very accommodating and very kind, checking in was a breeze and checking out was also easy. Shower was quite small but it had good pressure and temperature, all in all a very good experience
Stayed 14 nights in Oct 2025

10/10 Excellent

ras

Liked: Cleanliness, property conditions & facilities
The property, despite being small was very clean, well kept, and offered amazing service. It was close to many food options and public transportation. I enjoyed my two weeks here.
Stayed 13 nights in Oct 2025

6/10 Okay

Harvey

Travelled with family
The hotel was in a residential area. The price was good for what you received. Convenient to the bus, convenience store, and a burger bar. The hotel has no elevator, shower side was about 18 inches tall and a bit awkward to get with the bathroom being so small. There is no breakfast included.
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cozy, neat, and perfectly located. The apartment is small but very comfortable, in a quiet and upmarket part of Tokyo. I really enjoyed my stay and would definitely come back.
Stayed 5 nights in Aug 2025

10/10 Excellent

Connie

Liked: Cleanliness, property conditions & facilities
This was my set time stating here once in summer 2023 & now 2025 everything is close by bus ,convenience store restaurants it’s small but perfect
Stayed 13 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet spot, staff are very friendly, rooms are clean and simple. Highly rated
Stayed 10 nights in Jun 2025

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, room comfort
The property is fantastic for the price they offer. It's very comfortable, the internet is fantastic, the air conditioner is gentle on your throat but good at cooling the room, the clothes washing amenities are very nice, and the staff are extremely accommodating
Stayed 12 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jun 2025

8/10 Good

Gustavo Oliveira Dos

Liked: Cleanliness
Stayed 6 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, room comfort
Very nice people at reception. Thank you Flexstay Shirogane. Thank you Tokyo!
Stayed 7 nights in Mar 2025

8/10 Good

Anna

Liked: Cleanliness

A cheap stay in Tokyo

A great hotel room. Not the most spacious but had everything we needed at a great price. Location is 10 minutes from public transport.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tristan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay for a few days, staff were very helpful and in a good location not too far from a train station!
Stayed 4 nights in Mar 2025

10/10 Excellent

KIMURA

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pierrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 8 nights in Feb 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
It felt very homely, I loved all the walkable locations nearby. Especially convenient to be near a station, it made my trip very convenient. Thank you Flexstay!
Stayed 6 nights in Dec 2024

10/10 Excellent

Omar

Liked: Cleanliness
Stayed 9 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I specifically requested a smoking room (hard to find), the property was very clean and quiet, the staff are English speaking and very helpful. Vending machine and laundrette on site, fresh towels, microwave, stove, shampoo, wash & free toothbrush provided. Highly recommended!
Stayed 7 nights in Oct 2024

6/10 Okay

David

Stayed 8 nights in Jun 2024

2/10 Terrible

Ashaunie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Liked: Amenities
I would rate the stay a 5 out of 5, but the bathroom needs to be updated and the walls are extremely thin. Other than that, the room was spacious considering Tokyo rooms are usually small. The staff was extremely friendly and helpful. Great walking distance to Shibuya and other entertainment. Good food choices within walking distance as well.
Stayed 8 nights in Jun 2024