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Four Seasons Hotel Tokyo at Otemachi

5.0 star property

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Photo gallery for Four Seasons Hotel Tokyo at Otemachi

Indoor pool, open 6:30 AM to 9:30 PM, pool loungers
Creator video
Indoor spa tub
Cocktail bar
Premier Room, 1 King Bed | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1-2-1 Otemachi, Tokyo, Tokyo, 100-0004
  • Place, Imperial Palace East Gardens
    ‪3 min walk‬
  • Place, Japan Meteorological Agency
    ‪3 min walk‬
  • Place, Tokyo Imperial Palace
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Imperial Garden View)

Suite (Imperial Garden View) | View from room

Suite (Imperial Garden View)

9.4 out of 10
Exceptional
(3 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Minibar, in-room safe, desk, laptop workspace

Panoramic Suite

  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | City view

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(13 reviews)
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, City View

Superior Room, 2 Double Beds, City View | City view

Superior Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(14 reviews)
  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

View from room

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

View from room

Deluxe Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Imperial Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Imperial Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Imperial Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Imperial Garden View

  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Skyline View)

View from room

Superior Room, 2 Double Beds (Skyline View)

8.8 out of 10
Excellent
(5 reviews)
  • 49 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Skyline View)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Skyline View)

9.6 out of 10
Exceptional
(8 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Four Seasons Hotel Tokyo at Otemachi

Luxury hotel connected to a railway/underground station in Tokyo with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
Four Seasons Hotel Tokyo at Otemachi offers 190 accommodations with minibars and espresso makers. This accommodation is furnished with desk chairs and dining tables. 65-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and free newspapers. Housekeeping is offered on a daily basis and fridges can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The ryokan bathing area is open from 6:30 AM to 9:30 PM.
Our customers tell us that they can't get enough of the helpful staff at Four Seasons Hotel Tokyo at Otemachi. During your stay, you'll be connected to a railway/underground station and just a quick walk from Imperial Palace East Gardens. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Italian cuisine with garden views at PIGNETO, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, facials or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 15 minutes by foot from Tokyo Imperial Palace and a 4-minute drive from Tokyo Tower
  • Airport shuttle service available for a fee
Four Seasons Hotel Tokyo at Otemachi offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Four Seasons Hotel Tokyo at Otemachi. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
PIGNETO – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Est – Overlooking the garden, this restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
VIRTÙ – This cocktail bar only serves dinner. Open daily.
The Lounge – Overlooking the garden, this café specialises in international cuisine and serves breakfast and light fare. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Covered parking on site (JPY 5,000 per night)
  • Covered valet parking on site (JPY 6,500 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • est
  • PIGNETO
  • The Lounge
  • VIRTÙ

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Public bath open from 6:30 AM - 9:30 PM
  • Separate men/women areas in public bath
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Lift (110 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 39 buildings
  • 7 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator on request
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 10 2026 to February 11 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 15000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 0 to 8200 for adults and JPY 0 to 4100 for children
  • Covered self-parking fee: JPY 5000 per night
  • Valet parking fee: JPY 6500 per night (in/out privileges)
  • Rollaway bed fee: JPY 15000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Four Seasons Hotel Tokyo at Otemachi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

Property is also known as

Four Seasons Tokyo At Otemachi
Four Seasons Hotel Tokyo at Otemachi Hotel
Four Seasons Hotel Tokyo at Otemachi Tokyo
Four Seasons Hotel Tokyo at Otemachi Hotel Tokyo

Four Seasons Hotel Tokyo at Otemachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 339 out of 397 reviews
Rating 8 - Good. 36 out of 397 reviews
Rating 6 - Okay. 8 out of 397 reviews
Rating 4 - Poor. 8 out of 397 reviews
Rating 2 - Terrible. 6 out of 397 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

wesley

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Arjun

Stayed 3 nights in Sep 2025

10/10 Excellent

Sean, Upper Marlboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing
Stayed 5 nights in Sep 2025

4/10 Poor

Elen

Stayed 3 nights in Sep 2025

10/10 Excellent

Jasmeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service, beautiful property with superb views of Tokyo skyline.
Stayed 3 nights in Sep 2025

10/10 Excellent

Etsehiwot

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful
Stayed 5 nights in Sep 2025

10/10 Excellent

Lawrence, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautifully designed hotels in Tokyo. The staff is superb and attentive. The view from the main lobby is surreal. When we arrived, Mt Fuji was cleared of clouds and easy to see through sunset. Magical!
Stayed 3 nights in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property just not really located near anything. I would suggest staying closer to Tokyo Station.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ya Qi Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, fantastic room and service by Yuki, Ishi, Nagomi, Yuka of Guest Services, and Taiga, Yuhei of Pigneto.
Stayed 2 nights in Sep 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
THANK YOU VERY MUCH TO FOUR SEASONS TOKYO AT OTEMACHI AND THEIR WHOLE TEAM FOR THE SPECTACULAR HOSPITALITY AND KINDNESS. THE SERVICE WAS TOP NOTCH. WE CAN'T WAIT TO VISIT YOU AGAIN SOON. THANK YOU.
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! four seasons always is the best
Stayed 3 nights in Aug 2025

10/10 Excellent

Katharina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Seasons never disappoints, and this one is particularly perfect. The view from the 39th floor reception and lobby and from my room on the 36th floor was breathtaking, the service excellent and the location stunning. Communication was easy via WhatsApp. Check out the bar, it’s a speakeasy hidden away with amazing drinks.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alfonso

Stayed 3 nights in Aug 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
The property has quick access to Otemachi Station, a great view over the city, amazing service and food and a beautiful bar, pool and gym. Great oasis in a busy city and centrally located.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ted, Seldovia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Seasons is a must stay! The views, the fabulous restaurants, the pool, the staff and the large rooms with many amenities. Absolute beautiful hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best locations I've been!

Staff was extremely attentive and went above and beyond, in every way possible! Everything was beyond expectations. Will be staying here for future visits to Tokyo. Made my first time in the city a great experience. Location very central to transportation hubs. Easy to get around and staff is willing to help.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Domo arigato, Four Seasons Hotel Tokyo at Otemachi. My family and I have stayed at many Four Seasons hotels and this one provided outstanding customer service. The best we have ever experienced. We will definitely visit Japan again and will only stay at Four Seasons Otemachi.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and excellent dining, with fantastic service.
Stayed 2 nights in May 2025

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Petros

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 4 nights in Jul 2025