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Hotel MyStays Hamamatsucho

3.0 star property

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Photo gallery for Hotel MyStays Hamamatsucho

Property amenity
In-room safe, desk, free WiFi, bed sheets
Reception
Exterior
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
1-18-14, Hamamatsucho, Minato-ku, Tokyo, Tokyo-to, 105-0013
  • Place, Hamarikyu Gardens
    ‪6 min walk‬
  • Place, Shiba Park
    ‪9 min walk‬
  • Place, Tokyo Tower
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Superior Queen Room, Non Smoking 2 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Queen Room, Non Smoking 2 Adults

8.6 out of 10
Excellent
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking 2 Adults

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking 2 Adults

8.2 out of 10
Very good
(13 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Smoking 2 Adults

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Smoking 2 Adults

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Queen Room, Smoking 2 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Queen Room, Smoking 2 Adults

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking, Ground Floor, 2 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking, Ground Floor, 2 Adults

  • 26 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Ground Floor, Non Smoking (No cleaning Service) 2 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Ground Floor, Non Smoking (No cleaning Service) 2 Adults

  • 29 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking (No cleaning Service) 2 Adults

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking (No cleaning Service) 2 Adults

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Smoking (No cleaning Service) 2 Adults

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Smoking (No cleaning Service) 2 Adults

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Queen Room, Non Smoking (No cleaning Service) 2 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Queen Room, Non Smoking (No cleaning Service) 2 Adults

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Queen Room, Smoking (No cleaning Service) 2 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Queen Room, Smoking (No cleaning Service) 2 Adults

7.0 out of 10
Good
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking - Includes JPY500 McDonald's Gift Card (1 card per adult) 2 Adults

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking - Includes JPY500 McDonald's Gift Card (1 card per adult) 2 Adults

10.0 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Smoking - Includes JPY500 McDonald's Gift Card (1 card per adult) 2 Adults

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Smoking - Includes JPY500 McDonald's Gift Card (1 card per adult) 2 Adults

  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Queen Room, Non Smoking - Includes JPY500 McDonald's Gift Card (1 card per adult) 2 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Queen Room, Non Smoking - Includes JPY500 McDonald's Gift Card (1 card per adult) 2 Adults

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Queen Room, Smoking - Includes JPY500 McDonald's Gift Card (1 card per adult) 2 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Queen Room, Smoking - Includes JPY500 McDonald's Gift Card (1 card per adult) 2 Adults

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking 2 Adults

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking 2 Adults

9.2 out of 10
Wonderful
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Smoking 2 Adults

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking 2 Adults

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking (No cleaning Service 2 Adults)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking (No cleaning Service 2 Adults)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Smoking (No cleaning Service 2 Adults)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking (No cleaning Service 2 Adults)

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel MyStays Hamamatsucho

Self parking, a microwave in a common area and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include a vending machine.
Hotel MyStays Hamamatsucho offers 105 air-conditioned accommodations with a safe and complimentary slippers. This Tokyo hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include desks and telephones.

Our customers tell us that they can't get enough of the helpful staff at Hotel MyStays Hamamatsucho. During your stay, you'll be within walking distance of Tokyo Tower. Features include free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a car charging station, a lift and a vending machine
  • 13 minutes by foot from Tokyo Tower and a 2-minute drive from Tokyo Bay
As a guest of Hotel MyStays Hamamatsucho, you'll find a vending machine, a lift, and a microwave in a common area. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 2,140 per night)
  • Limited on-site self parking

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: JPY 2140 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamamatsucho Hotel
Hotel Hamamatsucho
Hotel MyStays Hamamatsucho
Hotel MyStays Hamamatsucho Tokyo
MyStays Hamamatsucho
MyStays Hamamatsucho Hotel
MyStays Hamamatsucho Tokyo
Hotel MyStays Hamamatsucho Tokyo, Japan
MyStays
MyStays Hamamatsucho
Aparthotel Hotel MyStays Hamamatsucho Tokyo
Tokyo Hotel MyStays Hamamatsucho Aparthotel
Aparthotel Hotel MyStays Hamamatsucho
Hotel MyStays Hamamatsucho Tokyo
Hotel MyStays
MyStays
Mystays Hamamatsucho Tokyo
Hotel MyStays Hamamatsucho Hotel
Hotel MyStays Hamamatsucho Tokyo
Hotel MyStays Hamamatsucho Hotel Tokyo

Hotel MyStays Hamamatsucho Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 381 out of 1001 reviews
Rating 8 - Good. 453 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and facilities were clean, staff was helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Stayed 3 nights in Sep 2025

6/10 Okay

Jack

Stayed 3 nights in Oct 2025

10/10 Excellent

donld

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and nice room . Convenient location to train station.
Stayed 1 night in Oct 2025

8/10 Good

Eric

Travelled with family
Liked: Property conditions & facilities
Room was clean. Friendly staffs
Stayed 8 nights in Oct 2025

6/10 Okay

Torri

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The room had a weird smell. Especially the bathroom. If you have bad allergies or get sick easily, I would not recommend. The pictures are way better than the reality. The staff were very friendly though. The beds are also super hard.
Stayed 1 night in Oct 2025

10/10 Excellent

Kian

Stayed 5 nights in Oct 2025

8/10 Good

SCOTT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, all of the Front Desk staff are very professional and helpful. Most of them, during our stay, spoke English well. The hotel is a bit older than "the Premier" property a few blocks away. So do not expect perfect conditions in-room. That said, there seemed to be a lack of the typical Japanese 'white glove' treatment. There was mildew in the grout of our bathroom. The head board of the bed had a good amount of dust collected on it-- easy enough to remedy ourselves w a wet towel but... Otherwise, it got the job done for a good price in an amazing location for subway or JR surface transits. Tokyo Tower is just a few blocks away. Lots of hole-in-the-wall eateries in the immediate area and two Family Mart convini less than a block away. Will definitely consider staying here again.
Stayed 10 nights in Oct 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Jorge

Stayed 3 nights in Oct 2025

10/10 Excellent

Aaliyah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great distance from the train station and nearby food. Friendly and helpful staff, very easy process for English speakers. Clean rooms, would recommend.
Stayed 4 nights in Sep 2025

6/10 Okay

Jasmine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I stayed here for 11 nights and I don’t recommend it if staying too long. The bad aspects of this hotel were that there was a constant mildew smell for a week straight that only went away after blasting the room with AC and opening the window. I think the high humidity + poor ventilation causes that mildew smell that permeates the whole room. Also, the comforter used was terrible and the sheet had a mysterious stain on it. The comforter was attached to the cover with two flimsy strings and falls off during the night. It did NOT seem like a nice and clean sleeping experience. It did not help that I can hear the cleaning staff loudly yell at each other in the corridors in the morning. Don’t know what language they’re yelling in, but it was annoying. The only good things about this place was the LOCATION (close proximity to two stations) and the welcoming front desk staff that said hello to me every time I walked by.
Stayed 11 nights in Sep 2025

10/10 Excellent

Fumiko, Seattle

Stayed 17 nights in Sep 2025

2/10 Terrible

Akiko

Liked: Cleanliness
Disliked: Staff & service, room comfort

Terrible experience

The room was very small, hardly had enough space for our suitcase - even though it was called superior queen. The elevator was very slow, no laundry facility, no breakfast, the in-room safe was not functioning. We had 3 night stay and we asked them to fix the safe in the morning of the second day but was not fixed till late third day (we didn't have a chance to use it). Worst of all, whoever came to fix the safe left the room door open an inch that anyone could come and steal all our belongings. On top of that, it was very expensive to stay. Never again!!
Stayed 3 nights in Sep 2025

6/10 Okay

Tong

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel does not provide bottled water, the toilets is not clean enough and has bad smell. Amenities are bit outdated, location is fine.
Stayed 2 nights in Sep 2025

8/10 Good

LABIBA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Labiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good area in close proximity to two different train stations. Location was convenient to explore different areas
Stayed 2 nights in Sep 2025

10/10 Excellent

Sumie

Stayed 1 night in Jun 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located, neat and tidy with comfortable bed however the room was somewhat small and we had a superior room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price I really can't complain. Location is pretty good - handy to Tokyo tower, station and subway very near by. Clean and tidy, free coffee in the lobby, staff very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

KWAN HUNG, SANTA ANA

Stayed 6 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Delia, Santa Fe Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service
Stayed 2 nights in May 2025

10/10 Excellent

Zhou

Stayed 3 nights in Apr 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025