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Hotel RIO Shinjuku

2.0 star property

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Photo gallery for Hotel RIO Shinjuku

Exterior
Front of property
Basic Double Room | Desk, free WiFi
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
1-chome-17-1 Okubo, Tokyo, Tokyo, 169-0072
  • Place, Okubo Park
    ‪3 min walk‬
  • Place, Samurai Museum
    ‪6 min walk‬
  • Place, Omoide Yokocho
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Desk, free WiFi

Basic Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi

Deluxe Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel RIO Shinjuku

Laundry facilities and a 24-hour front desk are available at this hotel. Housekeeping is available on request.
Hotel RIO Shinjuku offers 22 accommodations with complimentary slippers and a hairdryer. Televisions come with satellite channels.

Bathrooms include a separate bath and shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Hotel RIO Shinjuku, you're just a quick walk from Okubo Park. You'll find features such as laundry facilities.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include laundry facilities, a lift and a terrace
  • Just a 3-minute drive from Shinjuku Gyoen National Garden and a few minutes from National Stadium
As a guest of Hotel RIO Shinjuku, you'll find a terrace, laundry facilities, and a lift. The front desk is open around the clock.

Smoking is allowed in designated areas at this Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel RIO Shinjuku Hotel
Hotel RIO Shinjuku Tokyo
Hotel RIO Shinjuku Hotel Tokyo

Hotel RIO Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 79 reviews
Rating 8 - Good. 24 out of 79 reviews
Rating 6 - Okay. 5 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hung

Liked: Cleanliness, amenities
Have everything you needed. Room is big! Across from donki for all your shopping need. Check in is super easy.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hung

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Big room, staff are nice and have all the amenities needed. Across from donki so what else can be better.
Stayed 1 night in Nov 2025

10/10 Excellent

Isabella Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice!
Stayed 8 nights in Nov 2025

6/10 Okay

Sean

Liked: Staff & service
Pretty decent hotel. Alittle bit old inside and not as good as some others but very good location right in front of don q and food places.
Stayed 1 night in Oct 2025

10/10 Excellent

CINDY

Stayed 4 nights in Nov 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful the whole stay and our room was clean and had a good amount of space.
Stayed 7 nights in Oct 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here 10 days. Very helpful staff. Very walkable access to food and nightlife. Train was always just a 4-5 min walk away.
Stayed 10 nights in Oct 2025

10/10 Excellent

Ruth

Stayed 3 nights in Oct 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Hotel Rio! The room was very well sized for the area and super comfortable, and the staff was very nice and helpful. The location is also unbeatable - you’re just a few minutes walk from Kabukicho as well as Shinjuku and Okubo stations, which gives you easy access pretty much anywhere via the Yamanote Line. The 24h Don Quijote across the street is also helpful for anything you may have forgotten to pack. One thing to note - it’s not a quiet part of town, though this didn’t bother me at all. I actually really enjoy hearing the sounds of the city. Just something to keep in mind! Overall, would highly recommend Hotel Rio to anyone staying in Shinjuku! I’ll certainly be returning the next time we visit.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jenny, Corpus Christi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Location was great! Don Quijote is right across the street. The water pressure in the shower was awesome.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kayla

Stayed 5 nights in Oct 2025

10/10 Excellent

mario

Stayed 3 nights in Sep 2025

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanly. Great Experience.
Stayed 2 nights in Sep 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a little sofa, table, fridge & microwave. Great if you're staying a few nights. About 15 minutes' walk from Shinjuku station but closer to Shin-Okubo (7minutes). Convenience store across the street with a breakfast cafe above. Would definitely stay there again!
Stayed 4 nights in Sep 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of shopping and grocery options nearby with overlapping hours.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mitchell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpful with checking in and held our luggage on the day of our flight. It was located near subway stations and some major shopping areas. The room was clean, a decent size and it had all the normal amenities you’d expect. The walls were a little thin, we could hear the neighbor’s tv but maybe they had the volume really loud. I didn’t hear any talking, but they might have been alone in the room.
Stayed 3 nights in Sep 2025

8/10 Good

Trifena Veronica

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was on a busy street/ alley yet it was extremely quiet. The rooms were clean including bathroom and toilet. My first experience staying at a touch free no front desk concierge unless you ring the bell! The new age I guess! No complaints.
Stayed 9 nights in Sep 2025

10/10 Excellent

Joshua James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my first time in Japan i couldn't have asked for a better hotel. Staff is polite and everything you need is within reasonable walking distance. Definitely would recommend and if i come back ill be staying here again!
Stayed 4 nights in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The front desk staff were lovely, we did use google translate to converse but overall super helpful. The hotel itself is a bit of a walk from Shinjuku station but there are other train stations nearby. Overall great hotel, as most hotels in Japan it is small but we found it quite spacious. The shower and bathtub was huge. Toilet had its own room and was easy to use. The interesting cute part was the wallpaper was all Mickey Mouse. For us this room served its purpose, a place to rest. We spent the rest of our time exploring Shinjuku and the surrounding area. I would definitely recommend this hotel if you’re looking for a good price and nice sleep. The beds were firm but I had an excellent sleep. Nice pillows. There was no room key but a code which was nice you don’t have to worry about loosing a physical key. If you’re on the fence just book it. You can take an uber from the train if you’re not too keen on walking from the train station. If you have kids I maybe would not recommend this place the location is nearby an area where there are a lot of clubs. Night life is bumpin’ in Shinjuku if you’re a couple or people with no kids it’s a fun spot. Did not share photos but the photos online are accurate they’re more of a 0.5 ratio so it’s smaller than you think but the rooms have a really good layout. Overall excellent. If we come back to Shinjuku we likely will stay here again. Don Quixote is right next door! Such good shopping. Just book it alright?
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel with a few inconveniences

Nice location and spacious room. The room was fairly clean and had lots of amenities (it also had a hair curler which i loved). However, the check-in and check-out process was a bit frustrating, as I didn’t receive a reservation number or QR code when booking through Hotels.com, so we needed assistance from the staff. After checking out the first time, we also had to pay ¥6000 to store two bags overnight while we went to climb Mt. Fuji, even though we were returning to stay at the same hotel the very next day. Might as well have booked another room and left our bags in there…
Stayed 3 nights in Aug 2025

8/10 Good

Amy Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly throughout the stay, room had kettle, fridge and microwave which was convenient. Hotel was well situated for train stations and shops, despite being in a busy area we were rarely disturbed by noise from outside. Laundry room was a nice bonus especially as you didn’t need to provide washing detergent. Overall, a great experience at this hotel, the building is showing its age in places but this does not detract from all the positives.
Stayed 5 nights in Aug 2025

6/10 Okay

Tracy

Travelled with family
Liked: Staff & service
Disliked: Amenities
The room was quite small and the bathroom could use some updating as the water from the shower pooled away from the actual drain making it look like it was dirty all the time. The reception area was nice though.
Stayed 5 nights in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Franke Kin Chung, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of Korean food around the area.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay, staff were friendly, it was very clean, i enjoyed using the toilet and hotel room was very nice and comfortable.
Stayed 6 nights in Jun 2025