Shinjuku East Hotel

2.5 star property

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Photo gallery for Shinjuku East Hotel

Interior
Front of property
Exterior
Laptop workspace, blackout curtains, iron/ironing board, free WiFi
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2-6-16 Kabuki-cho, Shinjuku-ku, Tokyo, Tokyo, 160-0021
  • Place, Samurai Museum
    ‪3 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Isetan
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Shinjuku East Hotel

Along with a 24-hour front desk, this hotel has free Wi-Fi in public areas and a vending machine.
Shinjuku East Hotel offers 23 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Public bath/onsen services include a yukata (Japanese robe).
Our customers tell us they can't get enough of Shinjuku East Hotel's great location. During your stay, you're just a quick walk from Samurai Museum. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Amenities include a lift and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from Waseda University
Shinjuku East Hotel offers its guests a vending machine and a lift. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Tokyo hotel.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shinjuku East Hotel Hotel
Shinjuku East Hotel Tokyo
Shinjuku East Hotel Hotel Tokyo

Shinjuku East Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 75 out of 204 reviews
Rating 8 - Good. 56 out of 204 reviews
Rating 6 - Okay. 41 out of 204 reviews
Rating 4 - Poor. 23 out of 204 reviews
Rating 2 - Terrible. 9 out of 204 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Augusto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, but was a strong smell for tobacco
Stayed 3 nights in Oct 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby
Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Liked: Staff & service
Good place to stay in a pinch.
Stayed 6 nights in Aug 2025

2/10 Terrible

Furkan

Stayed 1 night in Jul 2025

10/10 Excellent

anthony

Stayed 3 nights in Jul 2025

6/10 Okay

Thomas

Stayed 12 nights in Jun 2025

6/10 Okay

Joseph

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff were nice. The room I stood in had many problems. The toilet handle would flush but it was loose and not mounted correctly. The lav faucet leaked from each handle as well as the tub faucet. The hotel needs to be remodeled
Stayed 1 night in Jun 2025

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
I think that this hotel room was perfect for my stay. I stayed one night by myself and it was great! It had everything I needed to sleep and shower comfortably. Also, it was very close to the main Shinjuku area which was convenient!
Stayed 1 night in May 2025

6/10 Okay

Gioia

Travelled with group
Liked: Staff & service
Great location and big room, the room itself was clean but the shower room had a fair amount of mold on the grout and on the ceiling. Definitely needs to be re-tiled but other than that it was good for the price
Stayed 6 nights in May 2025

2/10 Terrible

Abhinav

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very dirty hotel which less to no amenities. Also this is business hotel so check in will be 5 pm, 3500 yen extra if you want to early check in. Expedia is just charging premium for average hotel. No jet on toilet seats and dirty rooms.
Stayed 1 night in May 2025

10/10 Excellent

JAY-R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Renata

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: the room was quite bigger than others we stayed at while we were traveling around Japan. Cons: the room smelled a lot of cigarrettes, it looked a little dirty because of the carpet, the sofa also looked quite desgusting, and the bed was really uncomfortable. They need to change the mattress ASAP.
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Staff & service
Stayed 3 nights in Apr 2025

4/10 Poor

HUONG, FAIR OAKS

We didn't st
Stayed 7 nights in Mar 2025

8/10 Good

gayathri

Liked: Cleanliness, staff & service, property conditions & facilities
Had a comfortable stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

JAY-R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Grace and Cosmo

Travelled with group
Liked: Cleanliness, staff & service
The staff was wonderful and the room was big, is not a perfect room but the room was big, location is very convenient.
Stayed 3 nights in Mar 2025

10/10 Excellent

Murrough L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Collin

Liked: Staff & service
Good place fore cheap.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service
A good Location. Mattress was soft and uncomfortable and the hotel was a little difficult to find but close to train and kabuchio area.
Stayed 2 nights in Feb 2025

8/10 Good

JIN YONG

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Soren

Stayed 2 nights in Jan 2025

8/10 Good

FBI

Liked: Staff & service
It was a suite than just a room
Stayed 5 nights in Nov 2024

8/10 Good

robert

Travelled with family
All was good price and value
Stayed 2 nights in Nov 2024