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Tokyu Stay Gotanda

3.0 star property

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Photo gallery for Tokyu Stay Gotanda

Premium bedding, down duvets, memory-foam beds, in-room safe
Property video
Front of property
Lobby lounge
Fridge, microwave

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Higashi-gotanda 1-12-2, Tokyo, Tokyo-to, 141-0022
  • Place, Tokyo Tower
    ‪6 min drive‬
  • Place, Roppongi Hills
    ‪8 min drive‬
  • Place, Shibuya Crossing
    ‪10 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Moderate Double (for 2 people) / with Washer & Dryer

Premium bedding, down duvets, memory-foam beds, in-room safe

Moderate Double (for 2 people) / with Washer & Dryer

9.0 out of 10
Wonderful
(14 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential Double (for 2 people) / with Washer & Dryer

Premium bedding, down duvets, memory-foam beds, in-room safe

Residential Double (for 2 people) / with Washer & Dryer

8.8 out of 10
Excellent
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin (for 2 people) / with Washer & Dryer

Premium bedding, down duvets, memory-foam beds, in-room safe

Superior Twin (for 2 people) / with Washer & Dryer

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Semi-double (for 1 person) / with Washer & Dryer

Premium bedding, down duvets, memory-foam beds, in-room safe

Moderate Semi-double (for 1 person) / with Washer & Dryer

8.6 out of 10
Excellent
(37 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Residential Semi-Double (for 1 people) / with Washer & Dryer

Premium bedding, down duvets, memory-foam beds, in-room safe

Residential Semi-Double (for 1 people) / with Washer & Dryer

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Moderate Double (for 1 person) / with Washer & Dryer

Premium bedding, down duvets, memory-foam beds, in-room safe

Moderate Double (for 1 person) / with Washer & Dryer

9.8 out of 10
Exceptional
(7 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Double (for 1 people) / with Washer & Dryer

Premium bedding, down duvets, memory-foam beds, in-room safe

Residential Double (for 1 people) / with Washer & Dryer

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin (for 1 person) / with Washer & Dryer

Premium bedding, down duvets, memory-foam beds, in-room safe

Superior Twin (for 1 person) / with Washer & Dryer

  • 24 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Residential Semi-Double (for 2 people) / with Washer & Dryer

Premium bedding, down duvets, memory-foam beds, in-room safe

Residential Semi-Double (for 2 people) / with Washer & Dryer

9.2 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin / with Washer & Dryer

Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Twin / with Washer & Dryer

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Moderate Semi-double (for 2 people) / with Washer & Dryer

Premium bedding, down duvets, memory-foam beds, in-room safe

Moderate Semi-double (for 2 people) / with Washer & Dryer

  • Sleeps 2
  • 1 Single Bed

View all photos for Moderate Semi-Double Room-Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Moderate Semi-Double Room-Non-Smoking

  • Sleeps 2

View all photos for Residential Semi-Double Room-Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Residential Semi-Double Room-Non-Smoking

  • Sleeps 2

View all photos for Moderate Double Room-Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Moderate Double Room-Non-Smoking

  • Sleeps 2

View all photos for Residential Double Room-Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Residential Double Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room-Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Superior Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room-Non-Smoking

Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Twin Room-Non-Smoking

  • Sleeps 3

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About this property

Tokyu Stay Gotanda

Hotel with a 24-hour front desk, in the vicinity of Kabuki-za Theatre
This hotel features dry cleaning, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff assistance and a vending machine are on-site. Housekeeping is available on request.
Tokyu Stay Gotanda offers 168 accommodations with washers/dryers and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with digital channels and pay-per-view films. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Gotanda. During your stay, you'll be within walking distance of Yebisu Garden Place. Enjoy features like free WiFi in public areas and dry cleaning service.
  • Free WiFi and wired Internet
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests speak favourably about the proximity to public transport and the overall condition of the property
  • 7 minutes by car from Kabuki-za Theatre
Tokyu Stay Gotanda offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi and wired Internet are free in public spaces. Tokyu Stay Gotanda also features dry cleaning/laundry services, a front desk safe, and a lift.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • -40-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gotanda Tokyu Stay
Tokyu Stay Gotanda
Tokyu Stay Gotanda Hotel
Tokyu Stay Gotanda Hotel Tokyo
Tokyu Stay Gotanda Tokyo
Tokyu Stay Gotanda Shinagawa, Tokyo
Tokyu Stay Gotanda Hotel
Tokyu Stay Gotanda Tokyo
Tokyu Stay Gotanda Hotel Tokyo

Tokyu Stay Gotanda Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 1008 reviews
Rating 8 - Good. 325 out of 1008 reviews
Rating 6 - Okay. 74 out of 1008 reviews
Rating 4 - Poor. 24 out of 1008 reviews
Rating 2 - Terrible. 10 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Josef

Location to Gotanda station is great
Stayed 1 night in Jul 2025

8/10 Good

Tewodros

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and very clean hotel convenient to train station
Stayed 8 nights in Jul 2025

8/10 Good

Yu

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Convenient location and relatively clean. The free coffee and tea is a great touch. Some of the equipment could use some updating like the hairdryer was broken, and the washing machine's drying cycle didn't fully work.
Stayed 3 nights in Jul 2025

8/10 Good

Lei

Liked: Cleanliness, staff & service
The hotel is within short walking distance from the train station and a couple of stops from Shibuya and Ginza. It’s more of a self service property with limited staffing.
Stayed 6 nights in Jun 2025

8/10 Good

Wan, Seoul

Stayed 1 night in Jul 2025

10/10 Excellent

Nirsia

Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas, Honolulu

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

8/10 Good

Thomas, Honolulu

Stayed 2 nights in Jul 2025

10/10 Excellent

Makoto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good close to the Gotanda station. However, there are so many porn shops and bars around the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Liane A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent! They helped call a taxi for us to the airport and always gave us toilet paper when needed and watches our bags all day since check out was 11am and the taxi pick up wasn’t until 4pm!!!
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2025

10/10 Excellent

Hide

Liked: Cleanliness, amenities, property conditions & facilities
I loved that the room came equipped with a washer and dryer. Just made me feel like I could stay there long term and feel very comfortable. They also had a smart TV so I could stream my various movies in my spare time. Will definitely stay there again.
Stayed 8 nights in Jun 2025

10/10 Excellent

RIANNE JAYSON PASCUAL

Liked: Cleanliness, amenities, property conditions & facilities
Id like to thank the receptionist “Shimizu” for helping me with checkin in. There was a problem with my reservation and she was so patient and very helpful while I contact the customer service of Expedia team. Shimizu and her co worker “Kawaguchico” (Sorry if I heard the name wrong” but both of them were amazing on their jobs 👍
Stayed 5 nights in Jun 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location to public transportation. 7/11 is right next door. Food options available, I would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yee

Stayed 1 night in Jun 2025

10/10 Excellent

Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location and short walk to Gotanda JR which can get you to Shingawa or shibuya in no time. Washer in the room is a big plus!.
Stayed 1 night in Jun 2025

8/10 Good

??????? - Helen

Location is the best for us. Far enough away from the hu
Stayed 6 nights in May 2025

8/10 Good

Maricris

Stayed 4 nights in May 2025

8/10 Good

Julie

Travelled with family
Liked: Staff & service
Disliked: Room comfort

In-room washer/dryer made it worth the stay

The Bad: Personal preference, but the mattress was super firm, almost hard. I didn't ask if there was a mattress topper option available, being that I didn't speak Japanese very well. The "accessibility" option for disabled guests was only a shower chair that they brought up to the room and placed in the tub. I am a little more able-bodied than most wheelchair users, but still had difficulty getting into the tub (height was an issue). The door to the toilet would not accommodate my walker, too narrow, so I had to collapse my walker to get it into the toilet area. The bidet was dripping the whole time, but it did work, so there's that. The bathroom had a slight smell, kind of a musty smell. The "couch" we put the two chairs together to make a couch, was stained, and very hard to sit on for very long. The Good: The staff was very helpful, and welcoming. The location was VERY convenient. The washer/dryer all in one machine with detergent, the mini fridge, cooktop, dishes, made it worth the stay for the use of these things!
Stayed 6 nights in May 2025

6/10 Okay

Marcel

Liked: Staff & service, amenities
Disliked: Cleanliness
very aged property, very packed lounge area that barely hold the luggage of coming travellers. Room's furniture is clearly well used, the available service inside the room is great, even a washing machine ON THE ROOM was available. Staff is very kind and friendly though!
Stayed 1 night in May 2025

4/10 Poor

Betty

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Good location. However, the hotel itself is dated. In particular the bathroom is moldy.
Stayed 5 nights in May 2025

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful from check in & check out & helping with sending out our luggage via transit service.
Stayed 3 nights in May 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good small hotel next to two different metro lines. Stuff are friendly and nice. Washer/ dryer in the rooms- very convenient!
Stayed 4 nights in May 2025

10/10 Excellent

marisa

Stayed 6 nights in May 2025