6/10 Okay
John
23 Aug 2025
Disliked: Property conditions & facilities
Upon arrival there are several steps at the main entrance with no signage to direct us to an available wheel chaire ramp.
I drove around the cramped and busy parking lot and still no indication of a ramp . I found an accessible parking spot right in front only later to find out the ramp to gain entry is not indicated and only at a side door. It was tucked perpendicular behind an accessible parking spot that was already being used. Hiden with the surrounding area with no signage or painted the typucal blue to be visible from any distance. I had to leave my 88 yr old father unattended at the hotel next door that had a visible ramp at their main entrance while I had to track down if there was access for him. There were 2 narrow sets of doors that would hit my dad's elbows to push through with no automatic openers that were very challenging. I had booked an accessible shower with expedia but on check in, the clerc said it wasn't an accessible room and we were on the second floor without an elevator. She said she'd see what she could do ... now far from home with a diabelled senior and possibly no place to stay.
Travel alone with a loved on in a wheelchair is very hard. You made it harder. I had to fight the tears. Anyone in a wheelchair shouldn't be made to feel unwelcomed. Anyone traveling with a lived ine in a wheelchair should be given extra stresses and hurdles to overcome.
John
Stayed 1 night in Aug 2025
