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Chelsea Hotel, Toronto

4.0 star property

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Photo gallery for Chelsea Hotel, Toronto

Lobby
Property video
Terrace/patio
2 indoor pools, pool loungers
Standard Room, 2 Double Beds (Chelsea) | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Yonge-Dundas Square
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea) | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Chelsea)

8.4 out of 10
Very good
(735 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea) | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Chelsea)

8.6 out of 10
Excellent
(264 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea) | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (Chelsea)

8.2 out of 10
Very good
(681 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Kitchenette

8.2 out of 10
Very good
(91 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(153 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Double Room

8.4 out of 10
Very good
(165 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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Exterior
Holiday Inn Toronto Downtown Centre by IHG
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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 5,848 reviews
The price is €177
includes taxes & fees
31 May - 1 Jun
Holiday Inn Toronto Downtown Centre by IHG

About this property

Chelsea Hotel, Toronto

Along with 2 restaurants, this hotel has 2 indoor pools and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Chelsea Hotel, Toronto offers 1588 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna and a fitness centre.
The sightseeing around Chelsea Hotel, Toronto gets high marks from our customers. During your stay, you're just a quick walk from CF Toronto Eaton Centre. Free WiFi in public areas, 2 indoor pools and 2 restaurants are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the 2 indoor pools
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the comfy beds, cleanliness and low noise level
  • Within a 10-minute walk of Yonge-Dundas Square and CF Toronto Eaton Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a waterslide, a hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

15 meeting rooms and limo/town car service are available. Event space at this hotel measures 24000 square feet (2230 square metres) and includes conference space. A children's pool, a fitness centre, and a rooftop terrace are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch and dinner.
Bb33 – This restaurant serves brunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 43 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bb33

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

The underground parking entrance is located on the South side of Gerrard street between Yonge St and Bay St. The hotel underground car park has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.

This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 33 for adults and CAD 8 to 16 for children
  • Covered self-parking fee: CAD 43 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Eaton

Eaton Chelsea

Eaton Chelsea Hotel

Eaton Chelsea Hotel Toronto

Eaton Chelsea Toronto

Chelsea Hotel Toronto

Chelsea Toronto

Delta Chelsea Toronto

Delta Chelsea Hotel Toronto

Chelsea Hotel, Toronto Hotel

Chelsea Hotel, Toronto Toronto

Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 7682 out of 14997 reviews
Rating 8 - Good. 4129 out of 14997 reviews
Rating 6 - Okay. 1937 out of 14997 reviews
Rating 4 - Poor. 759 out of 14997 reviews
Rating 2 - Terrible. 490 out of 14997 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

P

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was phenomenal! Staff were amazing, dogs was amazing! The walk to Eaton center was great literally 5 mins from the hotel We are defiantly booking again in the future!
Stayed 2 nights in Feb 2026

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Staff were great throughout. Front desk was friendly. Housekeeping staff were friendly. Room faced east, lighting was good.
Stayed 4 nights in Feb 2026

8/10 Good

ANGELA

Liked: Cleanliness
Disliked: Amenities
The Manager at the front desk was very cold. Not very helpful….seemed uninterested and not helpful but I guess the rest was ok. I won’t stay there again
Stayed 4 nights in Feb 2026

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
great check in staff Gigee was very helpful and pleasant on front desk rooms very clean
Stayed 2 nights in Feb 2026

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean, pool area was excellent. It was a great stay, will be back.
Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Stayed 2 nights in Feb 2026

10/10 Excellent

Josh, Wasaga beach

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spot!
Stayed 1 night in Feb 2026

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and staff were invariably friendly and helpful/
Stayed 2 nights in Feb 2026

6/10 Okay

Mimma

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I appreciated the kids area, a few things that could be added would be an infant care area with a room where moms can nurse their babies. Unfortunately the rooms fell short for me so I would not stay again. But the sheets were scratchy and hot. The bedroom looked renovated but the bathroom was very run down, tiny and felt dirty. The layout of the room was not good for a family. Would not stay again.
Stayed 1 night in Feb 2026

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Amenities for kids are amazing. You can’t beat it! Water slide and kids activity room were perfect for 6/8 year old. Went overnight and then medieval times the next day. Great location! The room..quite small! The temperature was also pretty rough. It was so hot in the room. Turned the heat down to 60 and it still was around 75. Finally had to open the outside balcony door and left it open all night while it was 35 out. The heat kept coming though!! Conjoining rooms were awesome to have as well. Overall good stay. Only complaints would be room size (double beds) not queens and temperature.
Stayed 1 night in Feb 2026

8/10 Good

Mariah

Stayed 1 night in Feb 2026

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
The entire experience was fantastic!
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Stayed 2 nights in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026

10/10 Excellent

Thirukkumaran

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2026

10/10 Excellent

Melanie

Stayed 1 night in Feb 2026

6/10 Okay

Rhonda

Travelled with family
Liked: Cleanliness, amenities
Room was good but no milk or sugar for coffee. Beds are too hard
Stayed 2 nights in Feb 2026

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Convenience of area
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities
Convenient location, friendly staff...overall excellent experience.
Stayed 1 night in Feb 2026

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the location was great -- everything was within walking distance. Staff were super friendly and helpful. We needed a late checkout because our departing flight was in the late evening and they very generously accommodated us.
Stayed 2 nights in Feb 2026

6/10 Okay

Jake

Room was
Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Feb 2026

10/10 Excellent

Maria

Stayed 3 nights in Feb 2026

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Sherrie

Liked: Cleanliness, amenities, property conditions & facilities
Ashley in the playroom was kind and generous.
Stayed 1 night in Feb 2026

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