12 Oaks Hotel

2.5 star property

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Photo gallery for 12 Oaks Hotel

Exterior
Seasonal outdoor pool
Reception
Interior
Standard Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
3100 W Northwest Loop 323, Tyler, TX, 75702
  • Place, Caldwell Zoo
    ‪3 min drive‬
  • Place, Tyler Municipal Rose Garden Center and Museum
    ‪5 min drive‬
  • Place, UT Health Tyler
    ‪9 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(80 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

12 Oaks Hotel

Motel in Tyler with seasonal outdoor pool and 24-hour front desk
This motel features a seasonal outdoor pool, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance.
12 Oaks Hotel offers 40 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

This Tyler motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at 12 Oaks Hotel. During your stay, you'll be within walking distance of Caldwell Zoo. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Caldwell Zoo and a few minutes from Texas College
12 Oaks Hotel offers its guests a seasonal outdoor pool, multilingual staff, and laundry facilities. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Tyler motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:30 AM to 9:30 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

12 Oaks Hotel
12 Oaks Hotel Tyler
12 Oaks Tyler
12 Oaks Hotel Motel
12 Oaks Hotel Tyler
12 Oaks Hotel Motel Tyler

12 Oaks Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Leslie

Stayed 1 night in Aug 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

DENISE

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm place
Stayed 6 nights in Aug 2025

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna, Bloomfield

Stayed 1 night in Aug 2025

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to where I needed to be and was clean and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Liked: Staff & service, amenities
I was taken care of and I go there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Viviana

Love it
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Stayed 1 night in Jul 2025

6/10 Okay

Carolyn

Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great value for your money. NO BUGS!

Our check engine light came on while in route to Atlanta from Dallas fathers day weekend. Long story short, we had to have our Escalade towed to Wagner Cadillac (engine failure ended up needing the entire engine replaced). We broke down right off 20, and parked at Pilot. Booked a Lyft to drop us off at 12 Oaks. I chose this hotel because of the pictures, reviews, but most importantly the unbeatable price for a King bed (considering this was an unplanned expense in addition to the trip we already paid for). I called prior to booking to ensure they were able to give us a room on the top floor away from the noise and the guy that answered was kind enough to confirm he had what we needed - without having an attitude or making me feel like I was bothering him with my picky questions. I appreciated that alone! We arrived, he remembered our conversation and situation and showed true concern/empathy to what I was going through with my three under aged daughters - check in was a breeze. Although the hotel ended up being booked to capacity it seemed like, everyone was decent and kept the noise down. My only complaint was being booked next to housekeeping's room. They made THE MOST NOISE the entire stay. In and out slamming doors, slamming things around in the room, etc. Other than that, this was definitely a steal for the value! I would stay here again. Oh, no bugs!!! Room was cleaned. It's an old hotel that has been remodeled obviously, but it does the job!
Stayed 2 nights in Jun 2025

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Not fancy but great rate, room was clean and no issues what so ever. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Ibrahim, Minneapolis

Cool guys run the show. Isn’t the 5 seasons but it’s probably the best in Tyler
Stayed 4 nights in Jul 2025

10/10 Excellent

Jasamine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this space better than 5star hotel an it’s spacious an safe
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a cheap stay

Playing a golf tournament in Tyler, just needed a cheap place for the night since I was solo. Found 12 Oaks on Hotels.com, read the reviews, and figured for $60 why not give it a shot. First impressions are it looks like a converted Motel 6, which initially was a red flag. I have stayed at some terrible cheap Motel 6 like hotels, but i was in the military for 20+ years, so I can handle it, even though it's not preferred. I was met by an Indian man who was very polite, and checked me in in no time. The small lobby area was clean, which eased some of my initial fears. Like most cheap hotels, the rooms open to the parking lot. I was given a 1st floor room and was pleasantly surprised by what I found when I walked in. The room was well lit, with what appeared to be fresh paint and bedding. Even the curtains and fixtures looked new. Bathroom was clean, lights worked and were bright. Bed, while not the most comfortable, was miles better than I expected, with pillows that didnt immediately flatten when you laid on them and a big soft comforter. The toilet was a little liud and ran for a while after flushing, and I didnt shower in the morning before I left so I cant rate the water pressure. Checkout was also quick, with a friendly indian woman helping me early in the morning. Overall, I would give 12 Oaks an 8.5/10 based on the cleanliness and comfort of the room compared to the low price. It' not the Hilton, but it' etter than the La Quinta or Red Roof for the same price.
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

2/10 Terrible

Brodrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t like it
Stayed 1 night in Jun 2025

8/10 Good

DENISE

Stayed 1 night in Jul 2025

10/10 Excellent

Scarlet

Is was clean and quiet. We enjoyed the stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Ali

Business traveller
Disliked: Property conditions & facilities, room comfort

HORRIFIED AND TRAUMATIZED

First someone knocked on the door around 1:30am. then woke up by the loud shouting and screaming right outside the door. it was horrible experience at one point thought someone would break in the doors. there was a loud screaming lady going back and forth next to my truck talking about I am smashing cars and breaking windows in this MF Sorry. IT was just a terrible terrible scary experience. the phone in room doesn't work so had to call the hotel front desk from my cell and then call the authorities but what surprise me even more no acknowledgement from the management or apologies.
Stayed 1 night in Jul 2025

10/10 Excellent

RONALD, Egan

Stayed 1 night in Jul 2025