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Shangri-La Ulaanbaatar

5.0 star property

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Photo gallery for Shangri-La Ulaanbaatar

Exterior
Indoor pool
Exterior
Daily buffet breakfast for a fee
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241
  • Place, Ministry of Health
    ‪5 min walk‬
  • Place, Sükhbaatar Square
    ‪8 min walk‬
  • Place, National University of Mongolia
    ‪14 min walk‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Horizon Club, Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 King Bed

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Single Beds

7.2 out of 10
Good
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon Club, Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Horizon Club, Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 2 Single Beds

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Single Beds

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Shangri-La)

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Specialty)

Suite (Specialty) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Specialty)

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Shangri-La Ulaanbaatar

4 restaurants, an indoor pool and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a sauna and a conference centre are on-site.
Shangri-La Ulaanbaatar offers 290 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Ulaanbaatar hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Shangri-La Ulaanbaatar, you're just a quick walk from Embassy of Bulgaria. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Cafe Park, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Embassy of Bulgaria and Embassy of Japan
  • Airport shuttle service available for a fee
Shangri-La Ulaanbaatar offers its guests an indoor pool, a sauna, and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 28449 square feet (2643 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Shangri-La Ulaanbaatar. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Ulaanbaatar hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Cafe Park – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Naadam – This bar specialises in Modern European cuisine and only serves dinner. Open daily.
Hutong – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
Lobby Lounge – This lobby lounge specialises in Fusion cuisine and only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 for adults and USD 10 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Park
  • Hutong
  • Lobby Lounge
  • Naadam

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (28,449 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 AM

Late check-in subject to availability

Minimum check-in age - 16

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 10 for children
  • Airport shuttle fee: USD 45.00 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Shangri Ulaanbaatar Hotel

Shangri Ulaanbaatar

Shangri La Ulaanbaatar

Shangri-La Ulaanbaatar Hotel

Shangri-La Ulaanbaatar Ulaanbaatar

Shangri-La Ulaanbaatar Hotel Ulaanbaatar

Shangri-La Ulaanbaatar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 145 reviews
Rating 8 - Good. 31 out of 145 reviews
Rating 6 - Okay. 13 out of 145 reviews
Rating 4 - Poor. 3 out of 145 reviews
Rating 2 - Terrible. 10 out of 145 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely Awesome
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Shangri-La Ulanbatar truly lives up to the Shangri-La standard. The rooms are superb—spacious, comfortable, and well maintained. Overall, a very satisfying stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Stayed 4 nights in Dec 2025

4/10 Poor

Rebecca

Business traveller
Disliked: Cleanliness
Staff service not up to 5 star hotel standard. Dining quality poor especially for room service foods. Toilet flushing water not enough to clean up properly
Stayed 4 nights in Nov 2025

10/10 Excellent

Gabriel Mika

Stayed 3 nights in Oct 2025

10/10 Excellent

Rafael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location. Excellent views. Rooms are spacious. Dining options are excellent. Staff is good but a bit cold in their ways (probably cultural). In my opinion, the best place to stay in Ulaan.
Stayed 1 night in Sep 2025

10/10 Excellent

Damion

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent service, clean room, quiet, great food and access to restaurants, and great location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Fredrick

Stayed 1 night in Oct 2025

10/10 Excellent

Jan

Stayed 3 nights in Jul 2025

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the best hotel in Mongolia. The breakfast buffet was excellent, we could have stayed there all day. The room was great, and the condition of the property was also very good. Hard to find in Mongolia. The high tea was so so - but inexpensive. Not much of an experience. The front desk staff was borderline rude - not to be expected in any hotel, much less a good one. The food in the restaurant was just ok. The room amenities were great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa, Paradise Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mongolia.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Property is fine for a quick trip through the capital. Definitely geared toward business.
Stayed 3 nights in Sep 2024

10/10 Excellent

Oggi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Stayed 1 night in Aug 2024

8/10 Good

Ariun-Erdene

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Ariun-Erdene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and respected my vegan request.
Stayed 5 nights in Oct 2023

2/10 Terrible

Carlos J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023

8/10 Good

david

Stayed 2 nights in Jun 2023

10/10 Excellent

Seongyun

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

6/10 Okay

Jay

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Stayed 5 nights in Nov 2022

10/10 Excellent

Enkhbold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022