4/10 Poor
Myrna Joy
Travelled with family
10 Aug 2025
We were there as early as 11 am. They said that we have to wait because rooms not ready yet. We understand that, thats why we just waited patiently. The lady receptionist said that she will put us on the first available room. She also said to wait and she will inform us as soon as its available. About 3 pm, we notice that there where 3 groups checking in and they gave them rooms immediately wherein us who had been waiting since 11 am are still waiting. When i asked the male receptionist he said that he did not know that we are waiting and he cant monitor everybody who doesnt have room yet. As of it was our fault because he said that i did not inform him and he just started his shift. I dont know how come they dont have any endorsement and they dont treat clients well. They were noy even apologetic for our almost 4 hr wait. Staff are very rude and dont show concern on customers.
Myrna Joy
Stayed 1 night in Aug 2025




















