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Anantara Palais Hansen Vienna Hotel

5.0 star property
VIP Access

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Daily buffet breakfast (EUR 42.00 per person)
Creator video
2 bars/lounges
1 bedroom, Frette Italian sheets, premium bedding, minibar
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service

Explore the area

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Schottenring 24, Vienna, Vienna, 1010
  • St. Stephen's Cathedral
    ‪11 min walk‬
  • Hofburg Imperial Palace
    ‪14 min walk‬
  • Vienna State Opera
    ‪20 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Room (Premium, Extra Bed 3Adults)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Grand Room (Premium, Extra Bed 3Adults)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, minibar

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Junior Suite (Extra Bed 3 Adults)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite (1 Bedroom ExtraBed 2 adults + 1 child)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Suite (1 Bedroom ExtraBed 2 adults + 1 child)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, Frette Italian sheets, premium bedding, minibar

Junior Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Presidential Suite

  • 279 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Anantara)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Suite (Anantara)

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 53 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite (French Balcony)

Junior Suite (French Balcony) | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Junior Suite (French Balcony)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room (Extra Bed 3 Adults)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premium Room (Extra Bed 3 Adults)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Anantara ExtraBed 2 ad + 2 ch)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Suite (Anantara ExtraBed 2 ad + 2 ch)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (French Balcony)

Premium Room (French Balcony) | Room amenity

Premium Room (French Balcony)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Extra Bed 2 adults + 1 child)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room (Extra Bed 2 adults + 1 child)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Premium)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Grand Room (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premium Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Room (Premium, Extra Bed 2Ad + 1Ch)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Grand Room (Premium, Extra Bed 2Ad + 1Ch)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Premium 1 Bedroom)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Suite (Premium 1 Bedroom)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Anantara Palais Hansen Vienna Hotel

Luxury hotel connected to a railway/underground station in Vienna with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club and a sauna.
Anantara Palais Hansen Vienna Hotel offers 152 accommodations with tablet computers and minibars. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Vienna hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Anantara Palais Hansen has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Anantara Palais Hansen Vienna Hotel. During your stay, you'll be connected to a railway/underground station and just a quick walk from Danube River. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine at Edvard, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, manicures and pedicures or facials at Spa Anantara Palais Hansen
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 10-minute walk of Sigmund Freud Museum and Servitenkirche
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Anantara Palais Hansen Vienna Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A sauna, spa services, and multilingual staff are also featured at the luxury Anantara Palais Hansen Vienna Hotel. Parking is available for a fee.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Edvard – This fine-dining restaurant specialises in international cuisine and only serves dinner. 1-star Michelin rating. Reservations are required.
Der Wintergarten – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Theo's Lounge & Bar – On-site bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 52 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Der Wintergarten
  • Edvard
  • Theo's Lounge & Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1873
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Maximum 2 (weight limit: 77 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.524 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 42.00 per person
  • Covered self-parking fee: EUR 52 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hansen Kempinski
Hansen Kempinski Vienna
Kempinski Hansen Vienna
Kempinski Palais Hansen Vienna
Kempinski Palais Vienna
Palais Hansen Kempinski
Palais Hansen Kempinski Hotel
Palais Hansen Kempinski Hotel Vienna
Palais Hansen Kempinski Vienna
Palais Kempinski
Palais Hansen Kempinski Vienna Hotel

Reviews

Anantara Palais Hansen Vienna Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 814 out of 1002 reviews
Rating 8 - Good. 136 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

Reviews

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location for the city and shops.
Stayed 3 nights in Feb 2025

10/10 Excellent

RUBEN - LAURA

Stayed 5 nights in May 2025

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxury hotel in the quiet financial district yet an easy walk to all the main visitor attractions.
Stayed 3 nights in May 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff and service were amazing ! Nothing too much trouble. Suites were beautiful. Will be back
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded expectations with its impeccable service, spotless rooms, and unbeatable location.
Stayed 2 nights in May 2025

10/10 Excellent

FIKRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!!!!!!
Stayed 4 nights in May 2025

10/10 Excellent

MAYA

❤️❤️❤️❤️Anantara!
Stayed 3 nights in May 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel 🌟🌟🌟🌟🌟
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Popesti Leordeni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Apr 2025

10/10 Excellent

Reem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mohammad Saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you again, Anantara!

As nembers of GHA, We always try to stay at Anantara and mostly it is a right choice!
Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!
Stayed 4 nights in Mar 2025

10/10 Excellent

Randa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, definitely will be staying there again when visiting Vienna
Stayed 3 nights in Apr 2025

6/10 Okay

Ahmad

Travelled with partner
Disliked: Cleanliness, amenities
Too many mistakes in the bills, lack of hygiene, lack of service, bad communication with the staff, the only good team is the valet.
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, especially the concierge who helped us sort out our trains to Budapest. Only negative was check-in. We had prepaid for an expensive room only to be told when we checked in that the room was not available. The front desk tried to upsell us to a room that was $100 plus higher a day than the room we paid for. We politely refused and said we wanted the room we paid for - and magically the room became available. Our superior room supposedly had a balcony with a view, more like a false balcony with no views.
Stayed 5 nights in Feb 2025

10/10 Excellent

Valerie, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and great location
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, modern property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey Ryan

Stayed 4 nights in Dec 2024

6/10 Okay

Yacine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Corina

Stayed 2 nights in Nov 2024

8/10 Good

Connor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional experience at the Anantara Palais Hansen during our visit to Vienna. This hotel truly lives up to its 5-star promise, exceeding all our expectations. The property is stunning, impeccably maintained, and embodies the level of luxury that American travelers associate with high-end hotels. Our rooms were spacious, beautifully furnished, and spotlessly clean, featuring large bathrooms with hot, invigorating showers. Every detail was thoughtfully considered to ensure comfort and style. The staff were outstanding—courteous, professional, and always willing to assist with a smile. Their dedication to service made our stay all the more enjoyable. Located in the heart of the Innere Stadt, the hotel is perfectly situated within walking distance of iconic attractions like the Vienna State Opera and Hofburg Palace. This convenient location made exploring Vienna a breeze. I highly recommend the Anantara Palais Hansen to anyone seeking a luxurious and memorable stay in Vienna. We would gladly stay here again on our next visit.
Stayed 5 nights in Nov 2024