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Holiday Inn Express & Suites Waller - Prairie View by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Waller - Prairie View by IHG

Exterior
Exterior
Free daily buffet breakfast
1 bedroom, in-room safe, desk, blackout curtains
1 bedroom, in-room safe, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
31380 FM 2920, Waller, TX, 77484
  • Place, Prairie View A&M University
    ‪7 min drive‬
  • Place, Williiam Nicks Building
    ‪9 min drive‬
  • Place, Zube Park
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Waller - Prairie View by IHG

Hotel with free breakfast, in the vicinity of The Rac
This hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a microwave in a common area and a business centre. Housekeeping is available on request.
Holiday Inn Express & Suites Waller - Prairie View by IHG offers 75 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Flat-screen televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Waller hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Waller - Prairie View by IHG. During your stay, you'll be close to The Rac. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Williiam Nicks Building and 11 minutes from Zube Park
  • Pets welcome for a fee
Holiday Inn Express & Suites Waller - Prairie View by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Waller - Prairie View by IHG. Self parking is free.

Smoking is allowed in designated areas at this Waller hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 603 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
If planning to arrive after check-in hours, guests should contact the property in advance, using information contained in the booking confirmation.

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per pet, per night
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Waller
Holiday Inn Express Waller
Holiday Inn Express Waller Hotel
Holiday Inn Express Waller Prairie View Hotel
Holiday Inn Express Prairie View Hotel
Holiday Inn Express Waller Prairie View
Holiday Inn Express Prairie View
Hotel Holiday Inn Express & Suites Waller - Prairie View Waller
Waller Holiday Inn Express & Suites Waller - Prairie View Hotel
Hotel Holiday Inn Express & Suites Waller - Prairie View
Holiday Inn Express & Suites Waller - Prairie View Waller
Holiday Inn Express Suites Waller
Express Waller Prairie View

Holiday Inn Express & Suites Waller - Prairie View by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 276 out of 574 reviews
Rating 8 - Good. 142 out of 574 reviews
Rating 6 - Okay. 68 out of 574 reviews
Rating 4 - Poor. 39 out of 574 reviews
Rating 2 - Terrible. 49 out of 574 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were bed bugs, on the bed. We had to move rooms. We were then put into #1108. There AGAIN were bed bugs on the floor ALOT of them. Previous reviews also stated this hotel has bed bugs. I had to ck out and get a refund, there were no other hotels with rooms, as this was the weekend parents dropped their kids at college. Luckily, my mom had also got a room and we were able to stay in her RM. Did not see any in RM 1111. The mgr/owner didnt seem to care and said if they were here someone brought them. Mind you, we JUST got off the plane and do not have bed bugs in my home. Shame on Hotels.com for hosting this hotel. As many have told you this hotel has bed bugs
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat place
Stayed 2 nights in Jul 2025

10/10 Excellent

zulema

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathon

Stayed 2 nights in Jul 2025

6/10 Okay

Dana

Room had a smell, like water damage or cigarettes..
Stayed 1 night in Jul 2025

8/10 Good

Whitney

This location was good for my overnight stay. Unfortunately, the water pressure was very low. Other than that, my stay was okay.
Stayed 1 night in Jun 2025

4/10 Poor

Lauren

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Won’t be back. Staff was friendly and AC worked!

At check in we were greeted by a very friendly staff. Went straight to our room to drop off our bags. Hallways, and main lobby were very clean. All looked in good order. Went to the restroom in our suite and it was filthy. I was going to just let it go thinking it was old but then I found a pile of hair on the bathroom floor and that did it for me. When we left for the evening I mentioned that our bathroom might have missed getting cleaned between guests. The one gal at the office just said “oh no” while a man just replied “we will take care of it”. Not sure it was taken care of or cleaned but the pile hair was gone when we got back and some towels rearranged. Your guess is as good as mine at what got cleaned. The breakfast was ok. My kids were happy. We were in town for baseball and picked this motel based off reviews. After spending time in the room to look around: walls were filthy. Ceilings were filthy. How does that happen? Just a solid layer of filth. I wore my shoes in the room. The only thing that seemed clean was the bed sheets. Thank goodness. AC rattled all night. Room was muggy and I feel like it probably has mold. Our friends stayed here as well and they said their room was fine. So maybe just the suites need help.
Stayed 2 nights in Jul 2025

4/10 Poor

Esau

Travelled with partner
Disliked: Amenities
Spent 3 days, the room was not made once! Had to go and request towels myself. Toilet not cleaned. Trash not removed. In all, I had a bad experience.
Stayed 3 nights in Jul 2025

6/10 Okay

Rosa

Travelled with family and small children
Liked: Amenities
The property was good but the room smell moldy and wet other than that it was a pleasant stay.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller, Travelled with family
Disliked: Property conditions & facilities, room comfort

Not a very good experience.

This was a horrible experience. I stayed here on business. We arrived that night, exhausted and the smell in the room was bad, we were so exhausted we attempted to deal with it untill the morning but even with a sheet over my head I was gagging the entire night and barely felt rested the next morning for my training. I contacted the front desk about the unbearable stench in the room and she assured me she would move us to another room later that afternoon. After training I checked back and was moved to a cleaner room, she even let me walk in to it to see if it was acceptable and sure enough there were no foul scents. I was ready for a well-rested night in our new room and everything was great until I was rudely awakened at 4:00 a.m. by someone drilling into what sounded like the walls or flooring. Needless to say, I did not get one night of rest in this place. The smell of cigarettes, rotten food and sewer in the first room was completely unbearable and having maintenance work in other rooms in the wee hours of the morning as guests are sleeping is absurd. The young lady at the front desk was a sweetheart, and that's the best thing about this place. She was very helpful. Unfortunately,when I come back on business I will not be staying here again.
Stayed 2 nights in Jun 2025

4/10 Poor

Abigail

Travelled with family
Disliked: Cleanliness, amenities
It's hard to say the actual condition of our room due to the lack of light. The recessed can light at the entry did not have a bulb and there were only 2 lamps. The bathroom floor was sticky and unclean.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Baseball Trip for my son no issues all weekend
Stayed 2 nights in May 2025

10/10 Excellent

Martha, Colorado Springs

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Raymond

Travelled with partner
Disliked: Amenities
The room smelled horrible. Furniture needed cleaning... stains all over the Furniture. Carpet smelled. Breakfast looked as though it was left sitting out for hrs.
Stayed 1 night in Jun 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first time I ever had an issue with a HI Express. Just a poorly run place.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

My unfortunate experience 6/11/25

My family was excited for trip. Unfortunately that was ruined because malfunctioning door keys, light in original room was out and what made the worst was the domestic disturbance that was taking place right next door. The staff wasn't the friendliness and I hope it wasn't because of the color of our skin. I love the hotel brand but this experience makes me not want to book here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the stay great customer service!
Stayed 1 night in May 2025

10/10 Excellent

Sumit Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in May 2025

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff, very updated and clean. Great value for the price
Stayed 1 night in May 2025

6/10 Okay

LEONARD

Stayed 1 night in May 2025

10/10 Excellent

Terrian

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Cullen

Travelled with family
Liked: Cleanliness
Room was clean
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a good nights rest
Stayed 1 night in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service
Very clean and well maintained facility
Stayed 1 night in May 2025