Wookey Hole Hotel

3.0 star property

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Photo gallery for Wookey Hole Hotel

The building features a distinctive conical roof and a light beige exterior.
Relax in a cozy seating area with a sofa against the wall, surrounded by large windows offering a view of the outdoors.
Enjoy a serene picnic in the open park, surrounded by lush greenery and trees.
Enjoy meals in a stylish restaurant with booths and tables, framed artwork, and large windows offering views of the outdoors.
Relax in a spacious room with a large bed, separate bed, desk, and comfortable chair, offering a view of the outdoors.

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    ‪5 min walk‬
  • Wells Cathedral
    ‪5 min drive‬
  • Wells Bishop's Palace
    ‪5 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪24 min drive‬

Room options

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

Twin Room, Mobility Accessible

7.2 out of 10
Good
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, 2 Single Beds, Ensuite

9.2 out of 10
Wonderful
(15 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Ensuite

9.0 out of 10
Wonderful
(59 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Family Room, Resort View

8.8 out of 10
Excellent
(13 reviews)
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Twin Room, Mobility Accessible (Bath Only)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

Double Room, Ensuite

9.2 out of 10
Wonderful
(16 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

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About this property

Wookey Hole Hotel

Hotel with free parking, a quick walk to Wookey Hole Caves
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a 24-hour front desk and tour/ticket assistance are on-site.
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Wookey Hole Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Wookey Hole Caves. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, an ATM and TV in a common area
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 5-minute walk from Wookey Hole Caves and 5 minutes by car from Wells Cathedral
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Wells hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10 AM.
Bistro at Wookey Hole – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
On-site venue No. 2 – This bar specialises in British cuisine and only serves light fare. Open daily.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10 AM for a fee: GBP 9.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.50 for adults and from GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 1008 reviews
Rating 8 - Good. 348 out of 1008 reviews
Rating 6 - Okay. 126 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 27 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

An excellent stay and lovely room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the ladies at breakfast was amazing and ridiculously helpful. Some of the
Stayed 4 nights in Apr 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent as always.

Great location for stop over ,have stayed here many times ,lovely friendly service ,clean ,comfortable rooms ,quirky decor ,good food will definitely return again.
Stayed 1 night in Apr 2025

6/10 Okay

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative thing was lack of soundproofing, could hear next doors TV and talking, because we had ajoining doors even though we only had 1 room? Luckily they were reasonably quiet, otherwise it would've been a nightmare
Stayed 4 nights in Apr 2025

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel!

The second time have stayed here as its a really good hotel. I had a disabled room which was roomy with a big bathroom with a walk in shower and a sturdy seat. The breakfasts were delicious and most of the choices offered a gluten free option. The staff here are really friendly and efficient and everyone is made to feel welcome. There was a small leak under the washbasin in the disabled toilet. I reported it to Diane on reception and the toilet was repaired with in a couple of minutes! Once again this was a very good stay and it will be my 1st choice anytime I visit Somerset.
Stayed 3 nights in Apr 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

nicola

Liked: Cleanliness, staff & service
The amenities were poor as in food wise there was not much to choose from on the menu at wookey hole or in the only pub near the property
Stayed 2 nights in Apr 2025

6/10 Okay

Annabelle

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Andreea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families. Just OK for couples. Very clean and tidy. Very quiet at night. In a beautiful little village.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Amenities
Ideal location for visiting the surrounding areas, friendly staff and nice food
Stayed 3 nights in Apr 2025

10/10 Excellent

Tessa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly and comfortable hotel. Reasonably priced. The only flaw was that it was quite noisy and we were woken by other children in the night, but nothing that the hotel could do about that.
Stayed 1 night in Apr 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service
Lovely setting and close to cave site. Place is very clean and staff were friendly and helpful. The rooms are showing their age however with bathrooms in need of a refurbishment.
Stayed 2 nights in Apr 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal hotel stay

Great property in a great location. Staff are very friendly and helpful. We booked a family room, very spacious. Comfortable beds with crisp, clean linen and fresh towels. Bathroom and carpets little dated however for it's value can't complain. Breakfast service was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wicked Wookey Stay

Great 2 night stay in lovely setting of Wookey Hole. Family loved it. Hotel was lovely, staff were great.
Stayed 2 nights in Apr 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and friendly. Food was very good. Room was good with the exception of the tv size being very small.
Stayed 1 night in Apr 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short stay, staff were always polite and room was a good standard
Stayed 2 nights in Apr 2025

10/10 Excellent

Trudie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

jacqueline

Stayed 1 night in Apr 2025

10/10 Excellent

Jon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the hotel whilst visiting Wookey Hole, all staff very friendly. Ignore some reviews about the restaurant we thought both the breakfast and dinner were great, actually one of the hottest cooked breakfast I have had at a hotel, dinner was also good portions and not … if you have young children if you come out of the hotel and go up the steps to the right where lodges are loads of rabbits running about along the hedge row and field. If you get cheese in nearby cheddar the hotel will also happily store overnight for you in the fridge till you depart
Stayed 2 nights in Apr 2025