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Gran Melia Xian

5.0 star property
VIP Access

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Photo gallery for Gran Melia Xian

Aerial view
Exterior
Lobby lounge
1 bedroom, minibar, in-room safe, individually decorated
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Gym

Explore the area

Map
1666 Qujiangchi West Road, Qu Jiang New District, Xi'an, Shaanxi, 710054
  • Tang Paradise
    ‪1 min walk‬
  • Datang Everbright City
    ‪12 min walk‬
  • Giant Wild Goose Pagoda
    ‪15 min walk‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Red Level 2Bedroom Connected Gran Suite

1 bedroom, minibar, in-room safe, individually decorated

Red Level 2Bedroom Connected Gran Suite

  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, Garden View

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, Garden View

  • 46 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Red Level, Deluxe Room

1 bedroom, minibar, in-room safe, individually decorated

Red Level, Deluxe Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Supreme Room

Family Supreme Room | 1 bedroom, minibar, in-room safe, individually decorated

Family Supreme Room

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Red Level, Grand Suite

1 bedroom, minibar, in-room safe, individually decorated

Red Level, Grand Suite

  • 115 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Red Level, Deluxe Suite

1 bedroom, minibar, in-room safe, individually decorated

Red Level, Deluxe Suite

  • 103 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Red Level 2Bedroom Connected Deluxe Suite

1 bedroom, minibar, in-room safe, individually decorated

Red Level 2Bedroom Connected Deluxe Suite

  • 149 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, minibar, in-room safe, individually decorated

Presidential Suite

  • 355 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Twin Room

  • 46 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Premium with view Room

1 bedroom, minibar, in-room safe, individually decorated

Premium with view Room

  • 46 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Red Level, Junior Suite

Red Level, Junior Suite | 1 bedroom, minibar, in-room safe, individually decorated

Red Level, Junior Suite

  • 69 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Red Level Deluxe Twin

Interior

Red Level Deluxe Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Shengshi Hongge Melia Suite

1 bedroom, minibar, in-room safe, individually decorated

Shengshi Hongge Melia Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room With View Twin

1 bedroom, minibar, in-room safe, individually decorated

Premium Room With View Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for RedLevel Two Bedrooms Connected Gran Suite

1 bedroom, minibar, in-room safe, individually decorated

RedLevel Two Bedrooms Connected Gran Suite

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, individually decorated

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Red Level Deluxe King

1 bedroom, minibar, in-room safe, individually decorated

Red Level Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Garden View Twin

1 bedroom, minibar, in-room safe, individually decorated

Premium Garden View Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for B.Duck Family Theme Room

1 bedroom, minibar, in-room safe, individually decorated

B.Duck Family Theme Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Octonauts Family Theme Room

1 bedroom, minibar, in-room safe, individually decorated

Octonauts Family Theme Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Garden-view Double Room

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Garden-view Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Parent-child Themed Room

1 bedroom, minibar, in-room safe, individually decorated

Parent-child Themed Room

  • Sleeps 2
  • 2 Double Beds

View all photos for RedLevel Two Bedrooms Connected Deluxe Suite

1 bedroom, minibar, in-room safe, individually decorated

RedLevel Two Bedrooms Connected Deluxe Suite

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite

1 bedroom, minibar, in-room safe, individually decorated

Family Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Room With View King

1 bedroom, minibar, in-room safe, individually decorated

Premium Room With View King

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Red Level

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite Red Level

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Red Level

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Suite Red Level

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Family 3-bed Room

1 bedroom, minibar, in-room safe, individually decorated

Family 3-bed Room

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Similar properties

Lobby

The Westin Xian

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (258)
The price is €110
for 1 room
includes taxes & fees
19 Jun - 20 Jun
The Westin Xian

About this property

Gran Melia Xian

Luxury Xi'an hotel connected to a shopping centre, steps from Tang Paradise
Along with 5 restaurants, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes and a snack bar/deli are on-site.
Gran Melia Xian offers 380 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 47-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Gran Melia Xian, you're connected to a shopping centre and just a quick walk from Tang Paradise. Enjoy features like free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Chinese cuisine with garden views at YUET FU, one of the property's 5 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Tang Paradise and 14 minutes on foot from Datang Everbright City
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
Gran Melia Xian offers its guests a kids' pool, an indoor pool, a health club, and a sauna. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, 10 meeting rooms, and limo/town car service. Event space at this hotel measures 6878 square feet (639 square metres) and includes a conference centre. A library, a terrace, and a vending machine are also featured at the luxury Gran Melia Xian. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Xi'an hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
YUET FU – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.
Duo – This poolside restaurant specialises in Spanish cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Red Level Lounge – This restaurant only serves light fare. Happy hour is offered. Open daily.
Mercado Gran Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open 24 hours. Open daily.
Agua Piano Bar – This lobby lounge only serves light fare. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 168 per person
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agua Piano Bar
  • Duo
  • Mercado Gran Cafe
  • Red Level Lounge
  • YUET FU

Things to do

  • Books
  • Children's pool
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (6,878 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Front entrance ramp
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2014
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Melia Xian

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Gran Melia Xian offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Gran Melia Hotel Xian
Gran Melia Xian
Gran Meliá Xian Hotel
Gran Meliá Xian
Gran Meliá Xian
Gran Melia Xian Hotel
Gran Melia Xian Xi'an
Gran Melia Xian Hotel Xi'an

Gran Melia Xian Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 131 reviews
Rating 8 - Good. 25 out of 131 reviews
Rating 6 - Okay. 4 out of 131 reviews
Rating 4 - Poor. 4 out of 131 reviews
Rating 2 - Terrible. 0 out of 131 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel of choice when you are in Xian

The hotel located in Qu-Jiang District in South of Xian, which is close to few popular tourist destinations. The hotel has great room and facilities including indoor pool and gym. I got upgraded to the executive level and received VIP treatment. The executive floor was led by Berry Yang and her team, they provided impeccable services throughout my stay and truly my holidays even more enjoyable. I highly recommended Gran Melia when visiting Xi'an, it is great city to visit, the place is full of culture, history and great food! I had a great time in Xi'an and Gran Melia Hotel! 👍👍👍
Stayed 6 nights in Feb 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous with huge rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Sanjay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property , great breakfast , lovely aminenities and next to a large mall and outdoor waterfalls Walking distance from Datang everbright street
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 5-star hotel with an amazing location, close to all the major tourist attractions. Staff members are very friendly and professional, and also the hotel is very clean. We loved the breakfast buffet which has almost all the signature food of Xi'an.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yew Chong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big and majestic and worth the amount paid per day just to come back to a relaxed environment after a long day of touring. The balcony excess and view from the Red Level was awesome but it is a pity that it is too cold in early December to be outside. Staff are friendly and helpful. A free upgrade as a first time hotel guest was unexpected and deeply appreciated. The heated indoor pool is a must for those who seek a great dip after a hard day's work or tour without freezing. Overall a wonderful experience. If visiting Xi'an again, a definite consideration.
Stayed 4 nights in Dec 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and friendly reception staff. I stayed for one night in a twin room, which was spacious and comfortable. Breakfast was varied and tasty but coffee was disappointing. Coffee aside, this is a lovely hotel in a fantastic location with very helpful staff. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Dafna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location, great hotel. Exceptional breakfast. Great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice in hotel location. It’s close to major tourist attractions. Hotel itself is clean with Great service. I stayed in the “Red Level” that includes executive lounge. It is as good as any other top 5 star hotels like Ritz Carlton. Highly recommended.
Stayed 4 nights in Oct 2024

10/10 Excellent

Panayiotes Savvas

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful stay at the Gran Melia Xi'an

Lovely welcome and amazing hospitality. Many thanks to Peter, Mamaki and everyone in the Red Lounge for looking after us with such good care.
Stayed 3 nights in Oct 2024

8/10 Good

Richard Wayne Persinger

Liked: Amenities
I don't see why I have to write a reviews just kind of ridiculous
Stayed 6 nights in Oct 2024

10/10 Excellent

Ken

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Service and cleanliness second to none. Great location - easy to see local sights from there. Would highly recommend the Red Suites for a truly unique experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Li

Stayed 1 night in Jul 2024

4/10 Poor

qingle

Stayed 1 night in Apr 2024

10/10 Excellent

Richard Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 6 nights in Apr 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not far from Big Goose Pagoda

The room was super clean and spacious. We booked a suite with 1 queen and 1 twin. There is a mall in hotels back door. The Big Goose Pagoda is just one subway stop from the hotel. Our room was at 5th floor, it has a great view of the hotel garden.
Stayed 5 nights in Apr 2024

6/10 Okay

WOONGJOO

Stayed 2 nights in Feb 2024

10/10 Excellent

Xiaoyan

Stayed 2 nights in Dec 2023

10/10 Excellent

Yan

Stayed 3 nights in Nov 2023

10/10 Excellent

noboru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋も快適だが、朝食が良い。夕食を初めてここで食べたが、中華も良し。
Stayed 2 nights in Oct 2023

8/10 Good

Akiko, Los Angleles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel but one thing I didn't like was the bathroom/toilet was all glass and glass door and there was no privacy. Even if I stayed with a partner I wanted to have privacy when I use a toilet.

10/10 Excellent

Qihong, Acton

Liked: Cleanliness, staff & service, property conditions & facilities
This is a gem: part of an enormous shopping and activity group of buildings, endless choices of restaurants within 5 minutes of walking from the back door out of the lobby. If you WALK 20 minutes to Jindi Complex, the choice just got doubled. The trail around the lake is across the street. Take advantage and use it it.
Stayed 12 nights in Aug 2023

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad start - good ending

Check in was a nightmare as they could not find my booking. Then they gave us a room that was not made up! They were quick to upgrade us to the red level and an enormous suite - this made up for the mess before. Everything went well after that.
Stayed 2 nights in Jul 2021

8/10 Good

Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, walkable to many resturants

Large rooms, well appointed. Service was OK, but not exceptional. Fantastic location
Stayed 4 nights in Jan 2020