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Four Points Flex by Sheraton Yokohama West

Property class: 3

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Photo gallery for Four Points Flex by Sheraton Yokohama West

Interior
Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains
Property amenity
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2-17-6 Minamisaiwai, Nishi-ku, Yokohama, Kanagawa, 220-0005
  • Place, Anpanman Museum
    ‪16 min walk‬
  • Place, K-Arena Yokohama
    ‪18 min walk‬
  • Place, PIA ARENA MM
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Single Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Four Points Flex by Sheraton Yokohama West

A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site.
Four Points Flex by Sheraton Yokohama West offers 156 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

This Yokohama hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Four Points Flex by Sheraton Yokohama West. During your stay, you'll be within walking distance of Anpanman Museum. You'll find features such as free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Amenities include newspapers, a front desk safe and laundry facilities
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 2-minute drive from Anpanman Museum and a few minutes from K-Arena Yokohama
There's a restaurant on site. WiFi is free in public spaces. Four Points Flex by Sheraton Yokohama West also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Yokohama hotel is smoke free.

Four Points Flex by Sheraton Yokohama West has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on April 14, 2026 from 11 AM-2 PM. All facilities that use power, including lifts will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West
HOTEL UNIZO Yokohamaeki West
Hotel Unizo Yokohamaeki West
Four Points Flex by Sheraton Yokohama West Hotel
Four Points Flex by Sheraton Yokohama West Yokohama
Four Points Flex by Sheraton Yokohama West Hotel Yokohama

Four Points Flex by Sheraton Yokohama West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 406 out of 719 reviews
Rating 8 - Good. 227 out of 719 reviews
Rating 6 - Okay. 63 out of 719 reviews
Rating 4 - Poor. 16 out of 719 reviews
Rating 2 - Terrible. 7 out of 719 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Paolo

Stayed 2 nights in Jan 2026

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice reception. On a street that leads to JR Yokohama which is super convenient and it is just a bustling street full of life! I was worried it would be loud, but at night it was very quiet.
Stayed 2 nights in Dec 2025

10/10 Excellent

matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean spacious rooms, super friendly staff and conveniently located near Yokohama station. I would definitely stay again.
Stayed 2 nights in Dec 2025

6/10 Okay

Kaori

Stayed 2 nights in Dec 2025

8/10 Good

Dejan

Stayed 9 nights in Dec 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Everything was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Abigail

Stayed 6 nights in Nov 2025

6/10 Okay

JIHPERNG

Business traveller, Travelled with family
Liked: Cleanliness
The Staff response to fire alarm at front desk/floor is not timely and well communicated to the guests at waiting line. Do not have the same feel as most Japanese hotels.
Stayed 1 night in Nov 2025

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service
Convenient
Stayed 3 nights in Nov 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient area to explore Yokohama, typical smaller size rooms, however comfortable and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Elmer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Jeritzan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It appears to be downtown with a large variety of stores and restaurants. There were also very interesting places of interest nearby. The main point of dissatisfaction was the lack of English-language television. All channels were in Japanese.
Stayed 2 nights in Oct 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff friendly. Hotel was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Ehn

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. The staff was very nice. The rooms are small but the bed is comfortable. The next time that I visit Yokohama, I will stay here. The location of the property is a short walk to the train station. Overall I enjoyed my stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kumiko, Hoboken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Denise

Stayed 5 nights in Jul 2025

6/10 Okay

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Bharat

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest check in is on the second floor. Staff were very courteous and spoke enough English to be very helpful. The bathroom was excellent and room size adequate with fridge and tea kettle.
Stayed 1 night in Apr 2025

10/10 Excellent

Carson

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy travellers

Staff were very helpful. Location excellent 10 minute walk to Yokohama railway station . Loads of restaurants within 10 minute walk
Stayed 2 nights in Mar 2025

2/10 Terrible

Masumi

Stayed 7 nights in Nov 2024