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New Otani Inn Yokohama Premium

3.5 star property

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Photo gallery for New Otani Inn Yokohama Premium

Front of property – evening/night
Reception
Premium bedding, in-room safe, blackout curtains, soundproofing
Interior
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
1-1-7 Sakuragicho, Naka-Ku, Yokohama, Kanagawa, 231-0062
  • Place, Landmark Tower
    ‪3 min walk‬
  • Place, Pacifico Yokohama
    ‪15 min walk‬
  • Place, Red Brick Warehouse
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room with City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Double Room with City View

  • Sleeps 2

View all photos for Superior Double Room, City View (2 guests use)

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Double Room, City View (2 guests use)

8.6 out of 10
Excellent
(29 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room (2 guests use)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Twin Room (2 guests use)

8.0 out of 10
Very good
(23 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Bay View (2 guests use)

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Twin Room, Bay View (2 guests use)

9.2 out of 10
Wonderful
(24 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Bay View (1 guest use)

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Twin Room, Bay View (1 guest use)

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room, Bay View

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Triple Room, Bay View

9.2 out of 10
Wonderful
(42 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room (1 guest use)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Twin Room (1 guest use)

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, City View (1 guest use)

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Double Room, City View (1 guest use)

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Deluxe Room With Bay View

Premium bedding, in-room safe, blackout curtains, soundproofing

Corner Deluxe Room With Bay View

  • Sleeps 4

View all photos for Superior Double Room with City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Double Room with City View

  • Sleeps 2

View all photos for Superior Twin Room With Bay View

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Twin Room With Bay View

  • Sleeps 3

View all photos for Standard Twin Room with City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Twin Room with City View

  • Sleeps 2

View all photos for Superior Double Room, City View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Double Room, City View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, City View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Double Room, City View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room, Bay View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Twin Room, Bay View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Bay View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Twin Room, Bay View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Triple Room, Bay View (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Triple Room, Bay View (no Cleaning Service and no Towel Change) Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Twin Room (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Twin Room (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, City View (Non-Smoking) (For Two)

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Double Room, City View (Non-Smoking) (For Two)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Double Room, City View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Double Room, City View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Bay View (Non-Smoking) (For Two)

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room, Bay View (Non-Smoking) (For Two)

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Bay View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room, Bay View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Deluxe Room, Bay View (Non-Smoking) (For Four)

Premium bedding, in-room safe, blackout curtains, soundproofing

Corner Deluxe Room, Bay View (Non-Smoking) (For Four)

  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Murphy Bed

View all photos for Corner Deluxe Room, Bay View (Non-Smoking) (For Four) (Consecutive Nights, No cleaning)

Premium bedding, in-room safe, blackout curtains, soundproofing

Corner Deluxe Room, Bay View (Non-Smoking) (For Four) (Consecutive Nights, No cleaning)

  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Murphy Bed

View all photos for Deluxe Twin Room with Bay View

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room with Bay View

  • Sleeps 2

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About this property

New Otani Inn Yokohama Premium

Central hotel connected to a shopping centre in Yokohama with a restaurant
This smoke-free hotel features a restaurant, a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a vending machine are on-site.
New Otani Inn Yokohama Premium offers 240 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with digital channels and pay-per-view films.

Bathrooms include bathrobes, slippers, toilets with an electronic bidet and complimentary toiletries. This Yokohama hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The shopping around New Otani Inn Yokohama Premium gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Landmark Tower. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Yokohama Cosmo World and Pacifico Yokohama
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and dry cleaning/laundry services are also featured at New Otani Inn Yokohama Premium.

This 3.5-star Yokohama hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
New Otani Inn Yokohama Premium has a restaurant serving breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,500 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • THE sea

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the bay

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 1500 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

New Otani Inn Yokohama
New Otani Yokohama
Otani Inn Yokohama
New Otani Inn Premium
New Otani Yokohama Premium
New Otani Premium
New Otani Yokohama Yokohama
New Otani Inn Yokohama Premium Hotel
New Otani Inn Yokohama Premium Yokohama
New Otani Inn Yokohama Premium Hotel Yokohama

Reviews

New Otani Inn Yokohama Premium Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 574 out of 1006 reviews
Rating 8 - Good. 304 out of 1006 reviews
Rating 6 - Okay. 88 out of 1006 reviews
Rating 4 - Poor. 26 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

Reviews

10/10 Excellent

Richard

Stayed 7 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great service and very convenient location! Food was great too. Nice views of the harbor.
Stayed 1 night in Jul 2025

10/10 Excellent

Nick

Stayed 1 night in Jul 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We enjoyed our stay at this hotel. Very convenient, close to everything. We will come back.
Stayed 5 nights in May 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the convinient location. It would be better if they offered Yamato Transport Services for luggage.
Stayed 2 nights in Jun 2025

10/10 Excellent

zhonghua

Stayed 1 night in Jun 2025

8/10 Good

Nanako

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Large spacious accommodations. Quiet. Hotel staff friendly and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, room comfort
It was a breath taking beautiful Yokohama Bay from a large window I stayed. I will go back the hotel, same room again one day.
Stayed 1 night in May 2025

10/10 Excellent

Ehdie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy staying here. Very convenient and affordable especially in weekdays.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location. new. eco-friendly, great amenities
Stayed 5 nights in May 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although Expedia stated there was laundry facilities on-site, they only had laundry services. When brought to their attention, they apologized for the confusion and offered us both an upgraded room and breakfasts while staying there.
Stayed 4 nights in May 2025

10/10 Excellent

Masao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gerda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saw family

Fantastic!
Stayed 6 nights in Apr 2025

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Botond

!
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the passenger cruise port as well as to the train station. I highly recommend it for people flying into Japan via Hamada and leaving via the Yokohama cruise port
Stayed 2 nights in Apr 2025

8/10 Good

Wen I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Amazing habour view from room.
Stayed 1 night in Apr 2025

10/10 Excellent

Jaylene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed twice, would stay again.

This is our second time staying at this hotel. It is super convenient to Sakurgichu Station, connected to a shopping mall, and walkable distance to other attractions. Luggage transfer is difficult. We found out shortly before we needed to send our luggage ahead to the airport, they only do hotel to hotel, and the front desk only reffer us to 7-11, which was not helpful. When we had refridge issues, same front desk told us how to fix it ourselves and if we couldn't then they'll come up to help us. Cool to try on our own, but frustrating when we're looking for help. Less friendly than the first time we stayed, but overall a good experience, I would stay again.
Stayed 11 nights in Apr 2025

10/10 Excellent

Sharon, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrick

Stayed 2 nights in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

New hotel. Very clean. Located adjacent to a major department store with plenty of food options. Less than 100 m from JR station. Very convenient. Fantastic view of the bay from window. Also has water dispensor and microwave.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bay view, clean room and nice size. Walking distance to train station. Close to shopping, restaurants and amusement park
Stayed 6 nights in Apr 2025