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Cristal Hotel Abu Dhabi

4.0 star property
VIP Access

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Photo gallery for Cristal Hotel Abu Dhabi

Indoor pool
Creator video - submitted by lana__creator
Restaurant
Exterior
Amber Deluxe | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Zayed The First Street, Adjacent Madinat Zayed Shopping Center, Abu Dhabi, Abu Dhabi
  • Place, Madinat Zayed Shopping Center
    ‪1 min walk‬
  • Place, World Trade Center Mall
    ‪11 min walk‬
  • Place, Abu Dhabi Corniche
    ‪18 min walk‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Quartz Suite

Premium bedding, minibar, in-room safe, desk

Quartz Suite

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Quartz Studio

Quartz Studio | Premium bedding, minibar, in-room safe, desk

Quartz Studio

8.0 out of 10
Very good
(1 review)
  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Emerald Suite

Premium bedding, minibar, in-room safe, desk

Emerald Suite

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Amber Deluxe twin Room

  • Sleeps 2
  • Free Wi-Fi

Amber Deluxe king Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Amber Deluxe

Amber Deluxe | Premium bedding, minibar, in-room safe, desk

Amber Deluxe

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

Emerald Suite Non smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Cristal Hotel Abu Dhabi

A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Cristal Hotel Abu Dhabi offers 192 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cristal Spa has 3 treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Cristal Hotel Abu Dhabi. During your stay, you're just a quick walk from Madinat Zayed Shopping Center. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi and wired Internet in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Viewz Lounge & Grill
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, thalassotherapy or hot stone massages at Cristal Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Abu Dhabi Corniche and 7 minutes from Etihad Towers
  • Airport pick-up shuttle service available for a fee
Cristal Hotel Abu Dhabi offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Cristal Hotel Abu Dhabi. You'll have access to the indoor pool at a partner property. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
Viewz Lounge & Grill – This bar specialises in international cuisine and only serves light fare. Happy hour is offered.
Viewz Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Blendz Lobby Cafe – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: AED 70 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blendz Lobby Cafe
  • Viewz Lounge & Grill
  • Viewz Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AED 70 per person
  • Airport shuttle fee: AED 175 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cristal Hotel Abu Dhabi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Please note that the only acceptable forms of ID at this property are an original passport with visa page or entry stamp page, or a resident ID card (Emirates ID). Driving licenses are not accepted as valid ID.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Abu Dhabi Cristal
Abu Dhabi Cristal Hotel
Abu Dhabi Hotel Cristal
Cristal Abu Dhabi
Cristal Abu Dhabi Hotel
Cristal Hotel
Cristal Hotel Abu Dhabi
Hotel Cristal Abu Dhabi
Cristal Hotel Abu Dhabi Hotel
Cristal Hotel Abu Dhabi Abu Dhabi
Cristal Hotel Abu Dhabi Hotel Abu Dhabi

Cristal Hotel Abu Dhabi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 347 out of 597 reviews
Rating 8 - Good. 204 out of 597 reviews
Rating 6 - Okay. 28 out of 597 reviews
Rating 4 - Poor. 10 out of 597 reviews
Rating 2 - Terrible. 8 out of 597 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Awesome service, awesome amenities, will definitely come back!
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Shang-Lung

Liked: Cleanliness, property conditions & facilities
Great location, friendly staff and clean room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

EMMA

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Very fast check-in, welcoming staff, clean room with all the amenities.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Malka

Liked: Cleanliness, staff & service, amenities
The hotel is very clean, the room was specious, the staff are great
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was relaxing. Really enjoyed our stay
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Sylvan Roshan

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist Grace was great as she allowed us check in early due to the fact we were checking out same day at 9:30 pm …. The room was cosy and comfortable and lots of eatery nearby but very pricy room at 245£ a night
Stayed 1 night in Feb 2026
Verified

8/10 Good

mazen

Perfect staff
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Courteous staff
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Lameh

Hotel itself deserves 4 stars! However when I checked in I asked if food can be delivered to my room and was told
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but need more plant based options especially at breakfast , plant milk, vegan food needed !!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recommended, price /quality is a great hotel
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Musa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay @ Cristal

Excellent location, great rooms, super clean/ friendly staff. Great amenities- wonderful stay and appreciated the staff
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Noura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go there again :)
Stayed 10 nights in Jan 2024
Verified

4/10 Poor

Reza

Liked: Cleanliness, staff & service
The hotel smells like an ashtray
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chrispin See

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Pauline of front desk was superb
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stopover stay

Very comfortable room, I was upgraded to a suite. All staff were helpful & couteous. Good breakfast buffet.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel were nice I didn’t check the neighborhood but it seemed fine.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Evaristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and attentive. Multiple restaurants in the area (KBBQ inside hotel was fantastic!) with plenty of shopping available too.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Niaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping mall, lots of super markets restaurants
Stayed 1 night in Sep 2023
Verified

8/10 Good

Ho Pui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful with spacious room.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Anthon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for business and leisure

Great experience staying for three nights at this hotel on a business trip to Abu Dhabi. It's clean and the ammenities are just great. Will stay again
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming at check-in/out. Polite and courteous. Arrived very late due to flight delay but the short stay was comfortable.