2/10 Terrible
Angela
Travelled with family
21 Jan 2026
Disliked: Cleanliness, amenities
My 1st room was extremely dirty. The sheets were not changed with stains and long hairs on the sheets, the bedskirt had some type of "fluid" spray on it. The ceiling was crumbling and peeling in the bathroom. The walls were filthy. I was walked to a 2nd room by the manager and when we went in the bed was unmade, there were dirty towels on the bathroom floor. The manager asked me to go back to the 1st room and wait until he could find a suitable room. He came back for me and we went to a 3rd room. It was just barely ok. At this point I was tired and needed to get into a room. The pillow cases were all stained with small blood spots in every room. The 3rd room the mattress was stained and filthy. I don't believe any of the sheets had been changed even though the comforters were tucked and made. There was a false eyelash and some type of bugs in the bed. I don't think they were bed bugs but some other type of pest. The coffee maker had about an inch of dust on it. The cleanliness of this hotel was unacceptable. The manager promised me 3 nights free and never followed through after several attempts at contacting him by phone and email. This was Christmas Eve and I was visiting my family for the holidays. I didn't stay my 2nd night and left after Christmas dinner because I wasn't comfortable at all. The staff was friendly, however without a follow through on their word it makes it hard to give this hotel any positive feedback.
Angela
Stayed 2 nights in Dec 2025