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Regardal Hotel

4.0 star property

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Photo gallery for Regardal Hotel

City view
Premium Suite | Minibar, in-room safe, iron/ironing board, rollaway beds
Business centre
Premium Suite | Living area | LCD TV
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast included
  • Pool
  • Spa
  • Gym

Explore the area

Map
Pozharskogo Street 1, Almaty, 050013
  • Almaty Central Stadium
    ‪9 min walk‬
  • Almaty Opera House
    ‪2 min drive‬
  • Zenkov Cathedral
    ‪3 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪18 min drive‬

Room options

View all photos for Corner Suite

Corner Suite | Living area | LCD TV

Corner Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Minibar, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 Bedroom

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, iron/ironing board, rollaway beds

Premium Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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4.0 out of 5, Very good, (223)
The price is €67
for 1 room
includes taxes & fees
15 Jun - 16 Jun
Hotel Kazakhstan

About this property

Regardal Hotel

Hotel in Almaty with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Regardal Hotel offers 189 air-conditioned accommodations with minibars and a safe. This accommodation is furnished with single sofa beds. LCD televisions come with satellite channels.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Rai. Services include sports massages, Swedish massages, Thai massages and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.

During your stay at Regardal Hotel, you're just a quick walk from Kazakhstan Museum of Arts. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Eastern European cuisine while dining at Manhattan
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to Thai massages, body scrubs or body treatments at Rai
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Kazakhstan Museum of Arts and Kasteev State Museum of Arts
  • Airport shuttle service available for a fee
Regardal Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a sauna are also featured at Regardal Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Almaty hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Manhattan – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Ala Tal – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Ala Tal
  • Manhattan

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Body scrubs
  • Body wraps
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 12:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Regardal Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 7000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 7000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 7000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Regardal Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 230840033309

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Aiser
Grand Aiser Almaty
Grand Aiser hotel
Grand Aiser hotel Almaty
Grand Aiser Hotel
Regardal Hotel Hotel
Regardal Hotel Almaty
Regardal Hotel Hotel Almaty

Regardal Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

erkan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Liubov

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments with a credit card or a third party service. Regardal were excellent again! Great communication and no issues with checking in or checking out. Thanks for allowing an early check-in! The hotel might be a little run down, but it's super clean, room and cleaning services are on top of their game! A small suggestion - please add an extra outlet to the room. It's a minor inconvenience for people with mobility issues. Special appreciation for the variety and quality of the breakfast menu and once again, all the workers at the breakfast buffet. Overall, my mom's stay was very pleasant and the entire experience deserves 6 stars. Thank you very much!
Stayed 8 nights in Jan 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel with a classic charm. The spa is really good as well. However they need to flush out their pipe system as the smell coming from the restrooms is pretty bad.
Stayed 2 nights in Dec 2024

6/10 Okay

Bernard

Liked: Cleanliness, property conditions & facilities
This Hotel is not a bad hotel, but it is not the best hotel either. Customer service can be better as well.
Stayed 4 nights in Dec 2024

2/10 Terrible

hector

Horrible experience at Regardal Hotel

dirty, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars
dampness and mold in the room
dampness and mold in the room
Mold in the bathtub
Shower hose very short. Couldn't hang up to shower
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was very bad

It was bad. The staff at the reception lie all the time, the gym and the pool you have to pay full price for, we were not told that before. The rooms are very old. Dont recommend this Hotel.
Stayed 2 nights in Jun 2024

8/10 Good

hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not upscale

My 2nd time staying here. the description of this hotel has the word "upscale". it is not upscale. The lady at the reception (with curly hair) is great, always with a smile and friendly. Breakfast was the same food both times i stayed here. the fried rice was very delicious but the others were just average. the rooms are very old fashioned and dated. broken tiles, stains, toilet not thoroughly scrubbed and shower head that didn't work properly. the liquid soap at the sink smells horrible. i had to use my own soap.
Stayed 1 night in Jun 2024

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

6/10 Okay

Dharmendra

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not comparative
Stayed 4 nights in Feb 2024

8/10 Good

hani

Liked: Staff & service

messed up booking

i booked a king sized bed but the room i got was a twin-bedded room. but housekeeping came to join the beds together. the phone did not work at first. there were no plug points in the room except for near the bed head board. strange. we (yes, me included!) had to move the sofa to use the hidden plug point. liquid soap at the sink smells awful
Stayed 1 night in Jun 2024

10/10 Excellent

Ercan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024