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Hilton Garden Inn - Asheville South

3.0 star property

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Photo gallery for Hilton Garden Inn - Asheville South

Terrace/patio
Front of property
1 bedroom, desk, laptop workspace, blackout curtains
Front of property
Exterior

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
  • 24/7 front desk

Explore the area

Map
9 Rocky Ridge Road, Asheville, NC, 28806
  • Asheville Outlets
    ‪3 min walk‬
  • Biltmore Estate
    ‪8 min drive‬
  • The Orange Peel
    ‪8 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(87 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1009)
The price is €146
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

About this property

Hilton Garden Inn - Asheville South

Hotel with free parking, near Asheville Outlets
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, dry cleaning, a 24-hour front desk and express check-out are on-site.
Hilton Garden Inn - Asheville South offers 111 accommodations with coffee/tea makers and designer toiletries. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn - Asheville South. During your stay, you'll be within walking distance of Asheville Outlets. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at The Garden Grill and Bar
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a car charging station
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Asheville Outlets and 6 minutes from North Carolina Arboretum
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn - Asheville South. Self parking is free.

This 3-star Asheville hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
The Garden Grill and Bar – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 9.90 to 15.95 for adults and USD 6.95 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grill and Bar

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.90 to 15.95 for adults and USD 6.95 to 7.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.4672 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Asheville Asheville
Hilton Garden Inn - Asheville South Hotel
Hilton Garden Inn - Asheville South Asheville
Hilton Garden Inn - Asheville South Hotel Asheville

Hilton Garden Inn - Asheville South Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 599 out of 818 reviews
Rating 8 - Good. 133 out of 818 reviews
Rating 6 - Okay. 46 out of 818 reviews
Rating 4 - Poor. 20 out of 818 reviews
Rating 2 - Terrible. 20 out of 818 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Bathroom, bed, sheets, carpeting were all very clean. The staff was kind and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Stayed 1 night in Apr 2025

2/10 Terrible

Anna

Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk lady was engaging courtesy and very funny. After 10 hours of driving she was a delight. Wish i would have remembered her name !
Stayed 1 night in Mar 2025

10/10 Excellent

JONATHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Amenities
The property was exceptionally clean! Yeah!!
Stayed 1 night in Mar 2025

4/10 Poor

Emily

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I drove 12 hours to North Carolina and wanted nothing but to relax and sleep at the hotel before I had to make the 12 hour drive back home. Between the power going out for at least 6 hours (it went out at 4am and was still out when I left around 10am) and their extremely loud housekeeping staff, I barely got any sleep. While the power going out was due to the weather and wasn’t anything in their control, they should have a back up generator or something. The housekeeping staff continuously slammed doors every 1-2 minutes starting at around 8am which woke me up. They also were having really loud conversations right outside my door. I know it was housekeeping because I could see them through my peep hole with their cleaning carts. The food I purchased from their mini store in the lobby upset my stomach. And the beds were extremely uncomfortable. The only reason I didn’t give them 1 star was because the room was very clean and the drink I ordered was good.
Stayed 2 nights in Mar 2025

8/10 Good

Cheryl

Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Stayed 1 night in Jan 2025

8/10 Good

kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice. I would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Woodrow

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The rooms were clean. Overall rating is excellent.
Stayed 2 nights in Dec 2024

6/10 Okay

Melody

Travelled with family
Liked: Cleanliness

Breakfest was not a good value . poor quality.

Stayed 1 night in Nov 2024

2/10 Terrible

Tammy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unsatisfied

We arrived to check in the guy at desk had no idea what he was doing. Said the room was going to be almost $400 then he said an additional $85 for the puppy. We were going to leave and not stay because the charge I was told while booking and holding the room was much lower. Then he said it would be around $199 which my mom paid on her Hilton Honors card because she had points. Now I have a bill on my card for $303.97 I will be disputing this charge and leaving a terrible review for the lack of customer service and the additional charges and nit to mention the water was completely shut off on us.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely phenomenal all the way around. Friendly staff. Very nice little courtyard as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Would stay there again if in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying
Stayed 3 nights in Sep 2024

4/10 Poor

Dapindra Singh

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Not worth it. Rooms giving some bad odor. Not cleaned during stay They also did not give us the room which was booked. Would avoid such hotel again
Stayed 2 nights in Sep 2024

10/10 Excellent

Adailton

Stayed 1 night in Sep 2024

10/10 Excellent

Max

Stayed 1 night in Aug 2024

10/10 Excellent

Austin

Stayed 1 night in Sep 2024