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Auckland City Hotel

4.0 star property
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Photo gallery for Auckland City Hotel

Studio with Kitchenette - Two Double Beds | 2 bedrooms, in-room safe, desk, blackout curtains
Apartment, 2 Bedrooms | Private kitchen | Fridge, electric kettle
Apartment, 2 Bedrooms (Queen, Single) | Private kitchen | Fridge, electric kettle
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
157 Hobson Street, Auckland, 1010
  • Sky Tower
    ‪3 min walk‬
  • Queen Street Shopping District
    ‪6 min walk‬
  • Auckland Ferry Terminal
    ‪15 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬
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Room options

View all photos for Studio with Kitchenette - Two Double Beds

Studio with Kitchenette - Two Double Beds | 2 bedrooms, in-room safe, desk, blackout curtains

Studio with Kitchenette - Two Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms (Queen, Single)

Apartment, 2 Bedrooms (Queen, Single) | Living area | LED TV

Apartment, 2 Bedrooms (Queen, Single)

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio, Kitchenette

Studio, Kitchenette | 2 bedrooms, in-room safe, desk, blackout curtains

Studio, Kitchenette

8.6 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Four Bedroom Apartment - Kitchenette

Four Bedroom Apartment - Kitchenette | Living area | LED TV

Four Bedroom Apartment - Kitchenette

  • 127 sq m
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 3 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 2 bedrooms, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 2 bedrooms, in-room safe, desk, blackout curtains

Standard Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen | Fridge, electric kettle

Apartment, 2 Bedrooms

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Two Bedroom Apartment with Queen and Single

2 bedrooms, in-room safe, desk, blackout curtains

Two Bedroom Apartment with Queen and Single

  • Sleeps 4
  • 1 Queen Bed

View all photos for Two Bedroom Apartment With Two Double Beds

2 bedrooms, in-room safe, desk, blackout curtains

Two Bedroom Apartment With Two Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Twin Room

2 bedrooms, in-room safe, desk, blackout curtains

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Queen Room

2 bedrooms, in-room safe, desk, blackout curtains

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio King

2 bedrooms, in-room safe, desk, blackout curtains

Studio King

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio With Two Double Beds

2 bedrooms, in-room safe, desk, blackout curtains

Studio With Two Double Beds

  • Sleeps 5
  • 2 Double Beds

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About this property

Auckland City Hotel

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Auckland City Hotel offers 150 accommodations with a safe and a hairdryer. LED televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Auckland City Hotel. During your stay, you're just a quick walk from SkyCity Casino. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy local and international cuisine while dining at Vie Lounge & Eatry
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Within a 10-minute walk of Sky Tower and Queen Street Shopping District
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the eco-certified Auckland City Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Vie Lounge & Eatry – This restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fondou Cafe – This café specialises in local and international cuisine and serves brunch, lunch and light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Japanese, Korean, Malay, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 24 hours per day

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Fondou Cafe
  • Vie Lounge & Eatry

Things to do

  • Billiards/pool table

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 25 for children
  • Self-parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Free in-room WiFi is limited to 24 hours per day. WiFi in public areas is also free for up to 24 hours per day.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland City Hobson Street
Auckland City Hotel Hobson Street
City Hobson Street
City Hotel Hobson Street
Hobson Hotel
Hotel Hobson Street
Hobson Street
Auckland City Hotel Hotel
Auckland City Hotel Auckland
Auckland City Hotel Hobson Street
Auckland City Hotel Hotel Auckland

Auckland City Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 353 out of 1001 reviews
Rating 8 - Good. 412 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Priya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Declan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location for walking around downtown.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central city hotel

Overnight. Great stay. All that was needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location for our needs, nice and clean.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel, average breakfast service

They accomodated an early check in for us as we were attending a wedding shortly after original check in time which we appreciated. Reception staff very friendly and helpful. 2 bedroom apartment was comfortable and lots of room, separate heat pump/ac in both bedrooms. Central location. Rude man at breakfast reception, had already prepaid for breakfast when booking through hotels.com. He ignored me when I told him we had already paid and continuously asked how I would like to pay. Then said we could not eat. I showed him my app that said we had breakfast included and again he ignored this. I spoke to reception and also showed them my app confirming breakfast and they apologised and let us go through. We finally got in to breakfast at 9.30am and there was no milk left for cereal or in the coffee machine. Most of the food warmers were almost empty as well. There were still at least 7 tables of people in the restaurant and eating breakfast. They should have still been refilling food at this time but clearly did not want to be there nor wanted customers who had paid a lot of money to eat there. Would stay here again without hesitation but probably wouldn’t book breakfast again.
Stayed 1 night in Mar 2025

8/10 Good

Sze

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near the Sky Tower which is convenient if you’re travelling from Auckland airport. It is also within walking distance to the main shopping area and the harbour. There are many restaurants nearby. Staff was friendly and willing to hold our luggage after we’ve checked out. Only thing to be aware of is the city noise. The windows are not thick so you can hear traffic and noise from the streets below.
Stayed 1 night in Mar 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly service. Nice and clean room. Very good breskfast.
Stayed 2 nights in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness
Check in information was lacking, e.g. the need to use the room key to get electricity. Pool of water on floor where fridge had defrosted/leaked. We weren't told that there was no dining on sundays and mondays (the nights we stayed and wanted to eat in).
Stayed 2 nights in Mar 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating and kind. The room was quiet. Access control to the building after hours was easy. Two of us stayed and we were given one key card, which was fine until one of us decided to go out to get food and had to take the key - which we needed in room for power - leaving the other occupant (literally) in the dark. I recommend getting at least two cards of 2 ppl are staying and there is even a remote possibility of someone wanting to stay behind for any reason. I would stay there again and would recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All great, thank you

Great location and the secure car parking was really appreciated. Very professional staff who were most welcoming. Would definitely book in here again.
Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located in the city center. Good bed. Helpful/friendly front desk. Not luxurious but that wasn't what I was looking for. Would stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Mian

Close proximity to all major areas
Stayed 1 night in Feb 2025

8/10 Good

Levi

Stayed 1 night in Feb 2025

8/10 Good

HUI

Stayed 2 nights in Feb 2025

10/10 Excellent

Lance

Stayed 1 night in Feb 2025

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stop on month long trip to NZ

Good location for a few nights in center of town
Stayed 1 night in Feb 2025

4/10 Poor

Katy

Travelled with family
Liked: Cleanliness
Booked for one night - an ancient aircon unit in corner of room was too loud to operate and sleep. Beds uncomfortable and could feel springs, as well as bed bugs. I've never left bad reviews but probably Plenty of other places for same $

10/10 Excellent

mrs m

Stayed 1 night in Feb 2025

6/10 Okay

Colin, Mermaid Waters

Disliked: Cleanliness, property conditions & facilities
Not clean Balcony very dirty. We are elderly persons gave us 1st floor apartment no lifts to that floor only stairs.
Stayed 1 night in Jan 2025

10/10 Excellent

Guillermo

Stayed 1 night in Jan 2025

8/10 Good

Lana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having parking for our entire stay and The Vic Lounge and Eatery was great.
Stayed 1 night in Jan 2025

4/10 Poor

Dianne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Shocking amount of parks for such a large hotel. Place was not cleaned well and was disappointing
Stayed 1 night in Jan 2025

6/10 Okay

Isabella

Travelled with group
Liked: Staff & service
Convenient option for CBD. Good price for the facilities and location. Condition of property was a little bit tired but not too bad.
Stayed 1 night in Jan 2025

10/10 Excellent

JT

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is careful
Stayed 2 nights in Jan 2025