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WoodSpring Suites Austin Northwest

2.5 star property

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Photo gallery for WoodSpring Suites Austin Northwest

A multi-story hotel with a prominent '7' logo, indicating it is part of the 7 Hotels chain. The building has a flat roof, multiple windows, and a covered entrance area.
A hallway with a wooden floor, a reception desk with a computer, and a door leading to a room.
Desk, laptop workspace, iron/ironing board (on request), free WiFi
A hotel room with a large bed, a small table, a chair, and a window with blinds.
A reception area with a check-in/check-out sign, a map of Austin, and two laptops on a shelf.

Reviews

5.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
13689 Research Blvd, Austin, TX, 78750-2209
  • Place, Austin Aquarium
    ‪17 min walk‬
  • Place, Main Event Entertainment
    ‪2 min drive‬
  • Place, Lakeline Mall
    ‪3 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a kitchenette.

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a window with blinds, a heater, and a blue wall.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a kitchenette.

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a kitchenette.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board (on request), free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a kitchenette.

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

WoodSpring Suites Austin Northwest

Along with laundry facilities, this smoke-free hotel has express check-out and free self-parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
WoodSpring Suites Austin Northwest offers 113 accommodations with a hairdryer. This accommodation offers separate sitting areas. 34-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

During your stay at WoodSpring Suites Austin Northwest, you'll be within walking distance of Main Event Entertainment. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • 11 minutes by car from Lake Travis and 13 minutes from Lake Austin
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of WoodSpring Suites Austin Northwest, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Austin hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Golf

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open from Monday to Friday (9:00 AM to 8:00 PM), Saturday to Saturday (10:00 AM to 4:00 PM) and Sunday to Sunday (3:00 PM to 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 0.45 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 8:00 PM
  • Saturday - Saturday: 10:00 AM - 4:00 PM
  • Sunday to Sunday: 3:00 PM to 8:00 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Austin Aquarium Hotel
Value Place Hotel Austin Northwest
Value Place Austin TX Northwest Hotel
Value Place Austin TX Northwest
WoodSpring Suites Aquarium Hotel
WoodSpring Suites Aquarium
Value Place Austin TX (Northwest)
Value Place Austin Northwest
WoodSpring Suites Austin Northwest Research Blvd
Extended Stay America Select Suites Austin Northwest
Extended Stay America Select Suites - Austin - Northwest Hotel
Extended Stay America Select Suites - Austin - Northwest Austin

WoodSpring Suites Austin Northwest Reviews

Reviews

5.4
Rating 10 - Excellent. 122 out of 572 reviews
Rating 8 - Good. 76 out of 572 reviews
Rating 6 - Okay. 74 out of 572 reviews
Rating 4 - Poor. 70 out of 572 reviews
Rating 2 - Terrible. 230 out of 572 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was very unprofessional,Customer service is very poor a lot of hobo’s outside also and gang activities.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ice cold AC and comfortable bed were the highlights. Staff was friendly. No soap or shampoo so pack accordingly. Low water pressure so no showers but enough to flush toilets and brush teeth. Linens appeared cleaned but stained. We choose to cut our trip early.
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Ishpal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was overbooked. I had a late flight coming in and they had no staff or room. Horrendous experience!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating better than I expected from past reviews will definitely stay there again
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Tammie

Liked: Amenities
Clean and quiet. Very easy check In and very nice helpful staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice rooms
Stayed 3 nights in Apr 2024
Verified

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid for a room at this hotel on Hotels.com for Sat, Mar 28, 2026. When I showed up, there was nobody at the front desk, except 2 hand-written notes on the door that say: "Any reservations made were canceled, due to overbooking" and "Overbooked & sold out. Call 3rd party for refund". I was not able to get any assistance from Hotels.com that night, and the day after regarding my refund. Needless to say, TERRIBLE rating is given to Hotels.com and the WoodSprings Suites Austin Northwest.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Erica

Liked: Cleanliness
Disliked: Staff & service, amenities
The front staff responded very unprofessionally to people checking in when stressed over a third-party payment. The language that was used it was very most not one that should be working in a front office area no matter the situation there should not have been an argument with a guest.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shirona

Good and affordable place with plenty of parking.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite n comfortable
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

ANTHONY

Disliked: Cleanliness, staff & service, property conditions & facilities
We got there and the reception had a stick in her hand wavying it around stating she no longer had any room available. I proceeded to tell her that I had a resevervation and I had already paid it. I called at 7pm to confim my room and let the front desk know I would be arriving later than usual and she mentioned there is no set time on when to check in. When I arrived at 2 am after traveling 6hrs She states unfortunatly the room is no longer available and that I would have to call the third party that I booked with to get my refund back. No customer service provided she didnt even try and refer or recommend any other hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Great place for a quick stay. The only thing was the windows and AC systems
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Phillip

Great Hospitality
Stayed 14 nights in Sep 2023
Verified

6/10 Okay

Diego

Liked: Staff & service
The Staff was helpful and accommodating.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Massimo

Liked: Staff & service
Disliked: Property conditions & facilities
Inside room very strong smells
Stayed 1 night in Aug 2025
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nest clean simple convenient reasonable price.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Yakshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place great! Super Clean hallways and floors in your room. It smells so fresh. Everyone goes out of their way to make sure you are happy. Rooms are really nice and comfortable. I booked a room for 22 more days for those reasons. Great find in Austin. Prices are great as well. Enjoy!
Stayed 7 nights in Mar 2024
Verified

4/10 Poor

Carlos

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel review

People in front desk was not nice, they dont have customer orientation, specially a black lady They had a mess with reservations hotel was clean but the mattresses were very uncomfortable .
Stayed 1 night in Apr 2024
Verified

8/10 Good

claudia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
To much noise durin the night
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Dalia

Good
Verified

2/10 Terrible

Yehonatan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 12 days in this property, asked they will clean the room, they promised tomorrow 4 times and it did not happen. Towel are extra money. The service from the property manager was very bad, I made a reservation by mistake for 12 nights instead of 9 in the same day of check in at 9:30pm, when I was at the front desk asked to fix it and they said it will be fixed by the manager in the morning. she did not want to refund the 3 nights. Had 5 more nights booked in the property in a week from check out and canceled it. Not worth staying here, I recommend staying in a better property.
Stayed 12 nights in Sep 2025
Verified

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was told when I checked in that there was a 50/50 chance that I would have hot water. There hadn't been any for a week
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place except for the beds

We liked everything about the property except for the very hard beds. We wouldn’t go back because of that. None of us slept well, even my older son that actually liked a firm bed. He was complaining about his back hurting.
Stayed 1 night in Apr 2025

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