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Pale Hall Hotel

5.0 star property

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Photo gallery for Pale Hall Hotel

Exterior
Creator video - submitted by Megan - Cupcake and Carry-On
Harper's Barn | Living area | 42-inch Smart TV with digital channels
Garden
Lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Pale Hall Estate, Llandderfel, Bala, Wales, LL23 7PS
  • Place, Caerau Uchaf Gardens
    ‪5 min drive‬
  • Place, Bala Lake
    ‪5 min drive‬
  • Place, Eryri National Park
    ‪7 min drive‬
  • Airport, Chester (CEG-Hawarden)
    ‪61 min drive‬

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About this property

Pale Hall Hotel

This smoke-free hotel features a restaurant, a bar/lounge and 24-hour room service. Free full breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning. Change of towels is available on request
Pale Hall Hotel offers 18 accommodations with a safe and free newspapers. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pale Hall Hotel. During your stay, you'll be close to Llyn Bodweni. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Henry Robertson, a fine-dining restaurant that serves British cuisine
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 6 minutes by car from Eryri National Park and 12 minutes from Bala Lake Railway Interpretive Centre
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A library, a terrace, and an arcade/games room are also featured at the luxury Pale Hall Hotel. Self parking and valet parking are free.

This Victorian Bala hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10 AM.
Henry Robertson – This fine-dining restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Henry Robertson

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1871
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 24 December and 26 December.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Cots (infant beds) are available for GBP 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per night
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Pale Hall Hotel Bala
Pale Hall Hotel Bala
Pale Hall Hotel Hotel
Pale Hall Hotel Hotel Bala

Pale Hall Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 139 out of 155 reviews
Rating 8 - Good. 12 out of 155 reviews
Rating 6 - Okay. 2 out of 155 reviews
Rating 4 - Poor. 1 out of 155 reviews
Rating 2 - Terrible. 1 out of 155 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing but top quality set up with super friendly staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perfect, lovely staff Breakfast is lovely as was the bar
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay at Palé Hall. The staff were friendly and attentive from the moment we arrived, making us feel welcome and well looked after throughout our visit. The hotel itself is stunning—beautifully maintained with elegant interiors and tranquil grounds situated in lovely countryside that makes it feel like a true escape. On arrival we had a quick guided tour of the property and exploring the ground-floor rooms, each full of character and history. The taster menu was outstanding, and the wine pairing elevated the experience even further—easily one of the highlights of our stay. As a dog-friendly hotel, Palé Hall made our dog feel just as at ease as we were. It’s rare to find such a perfect balance of warmth, comfort, and 5-star luxury. Highly recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

shouvanik

Stayed 3 nights in Nov 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, amenities
Excellent stay
Stayed 1 night in Nov 2025

8/10 Good

David john

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2025

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Pale Hall Hotel. Beautiful and comfortable room. Warm and welcoming staff. Excellent dining options - a tasting menu / fine dining or a bar menu. Both served in a beautiful dining room. We had the bar menu and it was wonderfully cooked. Morning breakfast was perfect and a small gift of water and cookies for our journey much appreciated. We would highly recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in a stunning location, the staff and service exemplary and the food was sublime.
Stayed 1 night in Aug 2025

8/10 Good

Hon Fai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pale Hall Hotel is a lovely place for a relaxing break from the city. Staffs are so nice and friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

C

Stayed 1 night in Aug 2025

10/10 Excellent

Vitaly, Lesmahagow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous place, will return there soon
Stayed 3 nights in Aug 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Je-Shi

Liked: Cleanliness, staff & service, property conditions & facilities
We were put into a room with
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky
Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Staff, Great Location, Lovely Restaurant with atmospheric violin accompaniment.
Stayed 2 nights in May 2025

10/10 Excellent

MAKI

Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very friendly and helpful staff. Food was delicious. Would highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

nayeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love Pale!

A wonderful place to be, excellent staff, food and surroundings.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Pale Hall. The staff was extremely professional, friendly, welcoming and helpful. The rooms were well appointed and comfortable. The food was delicious. We would definitely return for another stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Trevor

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Stayed 2 nights in Jan 2025