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Rimrock Resort Hotel Banff by Accor

4.0 star property

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Premium Room, 2 Queen Beds | Premium bedding, pillow-top beds, minibar, in-room safe
Premium Room, 2 Queen Beds | Premium bedding, pillow-top beds, minibar, in-room safe
Classic Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe
Exterior
Sauna

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View in a map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Place, Upper Hot Springs
    ‪3 min walk‬
  • Place, Banff Gondola
    ‪3 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪8 min drive‬

Room options

View all photos for Classic Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen bed

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 Queen bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Suite, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Rimrock Resort Hotel Banff by Accor

Resort with 2 restaurants, steps from Upper Hot Springs
2 restaurants, an indoor pool and 2 bars/lounges are available at this resort. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a sauna and a coffee shop/cafe are on-site.
Rimrock Resort Hotel Banff by Accor offers 333 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The great public transport around Rimrock Resort Hotel Banff by Accor gets high marks from our customers. During your stay, you're just a quick walk from Upper Hot Springs. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and hiking/biking trails
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Upper Hot Springs and 4 minutes on foot from Banff Gondola
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Rimrock Resort Hotel Banff by Accor, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

There are 13 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at Rimrock Resort Hotel Banff by Accor. Parking is available for a fee.

Smoking is allowed in designated areas at this Banff resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Rimrock Resort Hotel Banff by Accor has 2 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Secured, covered parking on site (CAD 33.60 per night)
  • Secured, covered valet parking on site (CAD 47.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 45 for adults and CAD 8 to 45 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 27 2025 to June 1 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • Pets: CAD 66.71 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 45 for adults and CAD 8 to 45 for children
  • Covered self-parking fee: CAD 33.60 per night (in/out privileges)
  • Valet parking fee: CAD 47.25 per night (in/out privileges)
  • Pet fee: CAD 66.71 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff By Accor Banff
Rimrock Resort Hotel Banff by Accor Banff
Rimrock Resort Hotel Banff by Accor Resort

Reviews

Rimrock Resort Hotel Banff by Accor Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 844 out of 1156 reviews
Rating 8 - Good. 178 out of 1156 reviews
Rating 6 - Okay. 79 out of 1156 reviews
Rating 4 - Poor. 38 out of 1156 reviews
Rating 2 - Terrible. 17 out of 1156 reviews

Reviews

10/10 Excellent

Jeryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Staff were very accommodating. Great breakfast buffet. Would recommend the Rimrock to everyone.
Thermal hot springs within walking distance of the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Roger Hale, Huntington Beach

Travelled with family
Liked: Amenities, property conditions & facilities
amazing views. very elegant the staff is extremely polite and helpful
Stayed 4 nights in Jul 2025

8/10 Good

Tammy, St. Charles

Stayed 4 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Banff

Amazing hotel with great views
Stayed 1 night in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mountainside weekend

The Rimrock is a premium-priced 5-star hotel in a beautiful mountainside setting. The hotel was built in the early 1990s and is starting to show its age. The hotel will be closing later in 2025 for renovations. The guest room we stayed in was an amazing 2 room suite with valley views. For special events like anniversaries and birthdays, it’s worth it to stay at the Rimrock.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Eunhee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

David

Stayed 2 nights in Jul 2025

8/10 Good

Kyla

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lewis

Stayed 2 nights in Jul 2025

10/10 Excellent

bridgett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting in the Rocky Mtns; clean room; excellent staff. I would book directly with hotel.
View from our room
Stayed 2 nights in Jul 2025

6/10 Okay

Ann

Stayed 2 nights in Jul 2025

4/10 Poor

Jagmohan

Disliked: Cleanliness, staff & service, property conditions & facilities
Cleaning of the rooms was terrible. Lots of noise due to repairs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Isobel

Stayed 2 nights in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rimrock was a great place to stay.

Great service from everyone! The views were amazing. Very clean. Maid service included turndown. We only ate at the buffet for breakfast. It was mediocre. Coffee shop was lovely. We bought sandwiches for a day touring. They were outstanding! Bus service was always on time and we thoroughly enjoyed our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Raja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay at Rimrock with family. Spectacular 360 degrees views of the mountains. Location is about 2 miles from Banff downtown but easy to access using free bus passes provided by the hotel. Staff was friendly n helpful. Overall just perfect.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2025

10/10 Excellent

Elisa

Liked: Staff & service, amenities, property conditions & facilities
The Rimrock was a lovely stay, a little dated and the bathroom in my room was dirty when I checked in and the entry way light was out. The service was great and all staff was very helpful. Comfy bed and robes!
Hair all over bathroom: in tub, toilet and sink
Stayed 2 nights in Jun 2025

8/10 Good

Wince

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, amenities
Eden was amazing
Stayed 2 nights in Jul 2025

6/10 Okay

Sivaram

Travelled with family and small children
Liked: Cleanliness
The property is quite old and the bathroom is quite small and gives you a claustrophobic feeling. We stayed for 5 nights, the room cleaning missed one day of cleaning. They were also cleaning the windows on our last day, but they didn't inform about it. It caused a bit of sleep disturbance and noise. For the amount of money they charge, they should do a better job in informing customers.
Stayed 5 nights in Jun 2025

10/10 Excellent

William, Shadow Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! What ever you how you want it!
Stayed 1 night in Jul 2025

10/10 Excellent

Vikramjit

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Views from the property, close to so many Attractions. Awesome Staff, Top Notch Restaurant. Thank You Guys
Stayed 3 nights in Jul 2025

10/10 Excellent

Abdallah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near perfect experience

The place & staff deserve a 5 star review, but for a hotel like this and the cost, you would expect at least complementary water! Having to pay for water is weird TBH. Overall it was great experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sondra

Travelled with family
Liked: Cleanliness, property conditions & facilities
The place was awesome and the staff were so friendly and helpful. Would highly recommend it to family, friends and coworkers. Oh, loved the restaurants there too, food was excellent, staff were awesome!
Stayed 4 nights in Jun 2025