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Malmaison Belfast

4.0 star property

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Photo gallery for Malmaison Belfast

Bar (on property)
Front of property – evening/night
Lobby sitting area
1 bedroom, desk, blackout curtains, iron/ironing board
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
34-38 Victoria Street, Belfast, Northern Ireland, BT1 3GH
  • Place, Victoria Square Shopping Centre
    ‪2 min walk‬
  • Place, SSE Arena
    ‪10 min walk‬
  • Place, Titanic Belfast
    ‪19 min walk‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(59 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Twin Room

Club Twin Room | 1 bedroom, desk, blackout curtains, iron/ironing board

Club Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Double Room

Club Double Room | 1 bedroom, desk, blackout curtains, iron/ironing board

Club Double Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Double

Club Deluxe Double | 1 bedroom, desk, blackout curtains, iron/ironing board

Club Deluxe Double

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, desk, blackout curtains, iron/ironing board

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Malmaison Belfast

Hotel with a restaurant, near Titanic Belfast
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Malmaison Belfast offers 64 accommodations with coffee/tea makers and a hairdryer. 37-inch plasma televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The breakfast at Malmaison Belfast gets high marks from our customers. During your stay, you're just a quick walk from Albert Memorial Clock Tower. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Chez Mal Brasserie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Albert Memorial Clock Tower and Victoria Square Shopping Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi and wired Internet are free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Malmaison Belfast.

This 4-star Belfast hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Chez Mal Brasserie – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 17.50 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 17.50 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Belfast Malmaison
Malmaison Belfast
Malmaison Hotel Belfast
Malmaison Belfast Hotel
Malmaison Belfast Hotel
Malmaison Belfast Belfast
Malmaison Belfast Hotel Belfast

Malmaison Belfast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 518 out of 1012 reviews
Rating 8 - Good. 260 out of 1012 reviews
Rating 6 - Okay. 145 out of 1012 reviews
Rating 4 - Poor. 57 out of 1012 reviews
Rating 2 - Terrible. 32 out of 1012 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Malmaison stay

Disappointed in lack of friendliness of staff. There was very little welcome. One of our rooms wasn’t ready at check in time. We had an accessibility room which we didn’t need. Made wet room bathroom quite dangerous for slipping because water from shower goes all over floor. Very slow service in the bar.
Stayed 1 night in Jul 2025

2/10 Terrible

ALEX

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run down and needing investment in the rooms.

Hotel social spaces are fine but the room I was in was badly run down. The window was hanging off one hinge, dirty shower head and then I scalded myself in the shower when the water was so hot and the tap to turn it off was broken! Air conditioning in the room can’t have been working as it was boiling up in the attic floor so couldn’t get a decent sleep either Then in the morning the coffee machine was broke so couldn’t even get a coffee with breakfast which is a standard offering and terrible not to be on offer.
Stayed 1 night in Jul 2025

6/10 Okay

Rose

Liked: Property conditions & facilities
If your staying in room 309, it’s wheelchair accessible which we didn’t request but it is also next to the cleaners and Housekeeping store, so the 7am wake up was appreciated. As the store was right next to the room it was very noisy while they got equipment out it was as if they were actually in the room
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Malmaison was well located. The check in and out were flawless and the staff was accommodating.
Stayed 1 night in Jul 2025

6/10 Okay

Anne

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning is a big negative. The room was so warm and humid.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, that sits in the heart of Belfast making all the relevant attractions , shops, restaurants easy to get to, plus there is a bus stop round the corner. There is a lovely bar and the staff have been have been friendly. Would highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great staff. Jamie the bartender was excellent to talk to and gave great suggestions
Stayed 3 nights in Jun 2025

6/10 Okay

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Bed really comfy, luxurious room. The only downside was the cleanliness of the bathroom, dusty, used razor still in the room, could have been cleaner.
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional staff, great service.

This was our favorite stay out of the 3 locations we visited. The staff went out of their way to give amazing service. The fella behind the bar is a ray of sunshine and everyone was so nice. We arrived late after all the kitchens closed in town and they helped us with food delivery and then check in with us the next day to make sure we were able to eat! Exceptional town, exceptional people. Just know if you go in the summer it is HOT with no AC (spoiled American here).
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 from me

The hotel was GREAT we really enjoyed it. Generously sized room, great bed, generous with coffee and tea and a great location. 10/10 from me honestly, the front desk team ( Anna ) was super helpful and she really made our stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Wade

Warm and cozy. Close to everything.
Stayed 1 night in Jul 2025

6/10 Okay

Charnjeet

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 9 nights in Jun 2025

6/10 Okay

Becca

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jun 2025

8/10 Good

Aisha

Liked: Cleanliness, amenities, property conditions & facilities
Good, central location, only a short walk from a a large selection of bars and restaurants. Staff were friendly and accommodating. When I checked into the room, the air con wasn’t working however upon calling down to reception, I was moved to another (upgraded) room immediately and without hassle. Can’t complain at all really. I would stay again.
Stayed 1 night in Feb 2025

4/10 Poor

john

Disliked: Property conditions & facilities, room comfort
Room to warm, no air con, window barely opened, facing brick wall, creaky old floor..very small room, decor poor, old fashioned feel and looked in need of modernising..all round disappointing especially at The price point.
Stayed 1 night in Jun 2025

10/10 Excellent

Dave

Stayed 1 night in Jun 2025

8/10 Good

Wendy

Travelled with family
Liked: Amenities
Loved the room and bathroom. The room was a little hot but there was a small fan that you could turn on.
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas, belfast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area and room were great Easy walking distance to the centre
Stayed 1 night in Jun 2025

10/10 Excellent

david

Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Lovely bar. Lovely breakfast. Can’t say much more
Stayed 1 night in Jun 2025

8/10 Good

Pam

Business traveller
Liked: Cleanliness, staff & service, room comfort
The room was a bit dates and the bathroom was awkwardly shaped and small. Sink and plug dirty. I’d upgraded so this was disappointing.
Stayed 2 nights in May 2025

6/10 Okay

Karoline

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025