"We went for 3 nights honeymoon, it was the right choice. Villas intillegintly set up among beautiful bushes and trees with full reservation of natural ... " More
6 Feb 2023 by Alpha
Dear Mikko,Thank you for your compliments and I am delighted to read that you enjoyed your stay in our hotel. I am sorry that you experienced music disturbance from our sister property. Mikko, we look forward to welcome you back soon. Regards,Alpha EldiansyahArea General Manager
8 Apr 2019 by Alpha
Dear Value Guest, Thank you for rating us Excellent! We look forward to welcome you back soon. Regards, Alpha Eldiansyah General Manager
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
24-hour room service is available.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The unique architectural style of Banyan Tree Bintan Vilas may pose a potential risk for children below the age of 12 years. Guests with children should be advised that they will be required to read and sign a disclaimer form upon check-in. Guests should note that the hotel will not be responsible for any harm, injury, or loss that may be suffered by their child during the stay.
A two-way private car transfer between Bintan ferry terminal and the resort is available.
Guests must notify this property in advance of their anticipated arrival time.
This property doesn't offer after-hours check-in. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash.