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Country Inn & Suites by Radisson, Bloomington-Normal West, IL

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Two single beds with white linens and a green headboard, set against a backdrop of a large window with curtains.
Relax by the pool surrounded by a spacious deck and comfortable lounge chairs.
Relax in this compact room with a single bed, wooden table, and sofa, plus a balcony with outdoor access.
Guests enter through a covered entrance with a white railing and small porch, surrounded by lush greenery.
Welcome to our reception area, where you can check in and access ATMs, with a staircase leading to the upper level.

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
923 Maple Hill Rd, Bloomington, IL, 61704
  • Bloomington-Normal Factory Stores
    ‪15 min walk‬
  • Miller Park Zoo
    ‪4 min drive‬
  • Illinois Wesleyan University
    ‪4 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(41 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Hotel with free breakfast, near Bloomington-Normal Factory Stores
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers 63 accommodations with free newspapers and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Bloomington-Normal West, IL. During your stay, you'll be within walking distance of Bloomington-Normal Factory Stores. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Bloomington-Normal Factory Stores and a few minutes from Bloomington Center for the Performing Arts
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, Bloomington-Normal West, IL. Self parking is free.

This Bloomington hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlson Normal
Country Carlson Bloomington Normal West
Country Inn Carlson Bloomington Normal West
Inn Carlson Normal
Country Inn Carlson Normal West
Country Carlson Normal West
Country Inn Suites by Radisson Bloomington Normal West IL

Country Inn & Suites by Radisson, Bloomington-Normal West, IL Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 307 out of 1010 reviews
Rating 8 - Good. 296 out of 1010 reviews
Rating 6 - Okay. 196 out of 1010 reviews
Rating 4 - Poor. 128 out of 1010 reviews
Rating 2 - Terrible. 83 out of 1010 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 1 night in Feb 2025

8/10 Good

Janet

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Patti

Travelled with pets
Liked: Staff & service, amenities
In process of improving the property. Staff friendly and room clean. Pleasant experience.
Stayed 1 night in Apr 2025

10/10 Excellent

frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 3 nights in Mar 2025

2/10 Terrible

Cathy

Disliked: Cleanliness
Room was dirty,
Stayed 2 nights in Mar 2025

10/10 Excellent

G'na

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just passing through, but the hotel made us want to stay longer. The room was excellent and very comfortable.
Stayed 1 night in Feb 2025

8/10 Good

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bring your own water

The room was spacious and comfortable— loved the separate sleeping/living areas. Nice and quiet, comfy bed and super nice staff. I did not have the breakfast, so I can’t say anything about that. Being close to the interstate, there was some noise, but it didn’t bother me. If you plan to make coffee, brush your teeth or take pills, be sure to bring your own water. The faucet water tastes like mold and is unusable. Also the bathroom mirror provides very little light for makeup and there is no hairdryer. In spite of those things, I enjoyed my stay and will stay again. It is a great value for the price.
Stayed 2 nights in Feb 2025

6/10 Okay

Nicola

Travelled with partner
Liked: Cleanliness, staff & service
The property is was undergoing renovation when we visited. Not everything was open. There was an odd smell which may have related to renovation. Service staff was polite and friendly.
Stayed 1 night in Feb 2025

6/10 Okay

william

Liked: Staff & service
Disliked: Property conditions & facilities

Okay hotel for low price

Older hotel based on general appearance of room, carpeting though out, paint. Our room had cracked sinks basin that didn’t effect function just appearance. Bed was very uncomfortable with firm sides and soft sagging middle that pulled you in while sleeping. Staff was friendly and reminded us that hotel was under new ownership and going to get remolded (why pool and hot tub was not working during our stay)
Stayed 1 night in Feb 2025

10/10 Excellent

Riley

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheerleading Trip

Only one night stay, but front desk was super friendly and room was clean and cozy.
Stayed 1 night in Feb 2025

2/10 Terrible

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and unkept.

The woman at the desk was great. Very friendly and service-oriented. The condition of the hotel was disgusting. Aside from the construction, our room itself smelled horrible- old and dusty. There was urine around the base of the toilet which I photographed. The bed was lumpy and very uncomfortable. There was debris and stains along the edges of floor as if someone didn’t clean up from the remodel. The water smelled awful. We took a sip of it and it literally made us sick. The woman at the front desk was so nice and hospitable I couldn’t bring myself to mention it to her.
Stayed 1 night in Feb 2025

6/10 Okay

Benna, Edwardsville

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, quiet and both night person and morning person very helpul, professional and gave great customer service. Would definitely stay there again if in the area.
Stayed 1 night in Feb 2025

6/10 Okay

Marion

Stayed 2 nights in Jan 2025

2/10 Terrible

Carissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This was the absolute worst experience I have ever had in a hotel. Honestly it should be refunded. The TVs didn’t work. It was filthy. We had to ask the front desk lady 4 times for what we need but she seemed drunk and kept forgetting. Breakfast the bagels were hard as a rock.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family

Stay was ok

Nothing amazing and hotel was under some renovations
Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff makes up for bad staff

clean, friendly and helpful reception, the guy I spoke to over the phone the previous day about a baby crib and parking the children’s bikes inside, he was terrible and said the hotel had no place for children’s bikes and no crib for a baby. However, when we were there, the lady evening staff and the guy the next morning were both super helpful and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Front desk person was very friendly and made sure there was plenty of hot water for cocoa. Room was clean, beds comfortable, hot water for showers, hot and cold breakfast food selection. Checkout was quick and front desk person was friendly. I recommend staying here. Close to freeway, restaurants, convenience stores.
Stayed 1 night in Jan 2025

10/10 Excellent

Lesley, St Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, room was great, the restaurant next door was within walking distance and food was decent. Not many more food options nearby.
Stayed 1 night in Dec 2024

10/10 Excellent

Rocco

Stayed 2 nights in Dec 2024

10/10 Excellent

abbey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept property for a great price. Friendly and helpful staff.
Stayed 1 night in Dec 2024

8/10 Good

Susan

Stayed 1 night in Dec 2024