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Charlesmark Hotel

4.0 star property
VIP Access

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Photo gallery for Charlesmark Hotel

Standard, One Full Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Interior
Reception
Traditional Room, 1 Queen Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

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655 Boylston St, Boston, MA, 02116
  • Place, Newbury Street
    ‪1 min walk‬
  • Place, Copley Square
    ‪2 min walk‬
  • Place, Boston Common
    ‪13 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Queen Cabin (No Windows)

Queen Cabin (No Windows) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Queen Cabin (No Windows)

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard, One Full Bed

Standard, One Full Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard, One Full Bed

8.4 out of 10
Very good
(63 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(58 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Charlesmark Hotel

Hotel with free breakfast, near Boston Common
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Charlesmark Hotel offers 40 accommodations with MP3 docking stations and DVD players. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Charlesmark Hotel's great location. During your stay, you're just a quick walk from Copley Square. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 14 minutes by foot from Boston Common and a 3-minute drive from Northeastern University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. The boutique Charlesmark Hotel also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby.

This 4-star Boston hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:30 AM to 11:00 AM.
Charlesmark Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 35 per day); discounts available

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 7 floors
  • Built in 1892
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • CD player
  • DVD player
  • MP3 dock

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35 per day (804 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015670351
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property does not offer in/out privileges for parking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Charlesmark
Charlesmark Boston
Charlesmark Hotel
Charlesmark Hotel Boston
Charlesmark Hotel Hotel
Charlesmark Hotel Boston
Charlesmark Hotel Hotel Boston

Charlesmark Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 678 out of 1104 reviews
Rating 8 - Good. 265 out of 1104 reviews
Rating 6 - Okay. 104 out of 1104 reviews
Rating 4 - Poor. 27 out of 1104 reviews
Rating 2 - Terrible. 30 out of 1104 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aren

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, awesome staff and stay. Exactly what I was looking for.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the European vibe of the hotel and the outdoor seating. Great menu and drinks!
Stayed 1 night in Aug 2025

8/10 Good

Patrick

Stayed 1 night in Aug 2025

10/10 Excellent

Zandra

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Heather

Travelled with family
Liked: Amenities, property conditions & facilities
Nice little hotel for a quick stay. But very small rooms for more than 2 guests.
Stayed 2 nights in May 2025

8/10 Good

Frederick

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so glad we stayed here - the room was great and the location couldn’t have been better! The staff was friendly and helpful too.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leland

Stayed 3 nights in Aug 2025

10/10 Excellent

Christine, Malden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely and super helpful, the location is fantastic and we had a great view over the Boston Public Library. Loved that they had a huge collection of old DVDs and VHSs to choose and take to the room. Lovely room and nice and quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice staff. Rooms are very small
Stayed 3 nights in Aug 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, great location! Food and lattes were delicious esp the vegan options! B
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Location is great. The facility might be a little old but comfortable enough.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Free coffee, crescent and fruit for breakfast. I would stay again.
Stayed 2 nights in Jul 2025

4/10 Poor

Deborah

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness
I recently checked into this hotel today for one night. The bathroom tub is unsanitary and dirty. I went to the front desk and asked for bleach, scrubber and gloves to clean the tub myself. The front desk person was lovely and she offered to change my room, unfortunately I was unable to because my 11 year old son is currently sleeping and suffers from epilepsy and waking him up from his sleep is a trigger for seizures. She advised that she would have the bathtub cleaned within 15 minutes. We traveled from New York City as my son is going to be admitted to Boston Children’s Hospital tomorrow for the next few days. I prepaid $325.72 for one night to be placed in a room that reeks of mold, moisture, mildew and the bathtub is not suitable for use. This is completely unacceptable. We traveled 4 hours via Amtrak to check in to a boutique hotel that is not sanitary. I have attached a photo for reference.
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Near Boston sites. Very walkable to popular tourist areas.
Stayed 3 nights in Jul 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near plenty of restaurants/bars and stores. Room overlooked the Boston Marathon finish line. There is only one parking spot available for check in and parking is down a few blocks at a parking garage for $35 per day. Staff was very friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Good Hotel for Solo Travel

Overall, I enjoyed my stay at this hotel. It was in a great area (Back Bay right by a Blank Street location). I loved that they were able to store my luggage when I was traveling before I can check in and after I checked out, that was huge for my trip. I loved the VHS/DVD option, it was a nice touch. The housekeeping was great and gave me fresh towels and had my bed made every day, which was really nice. I loved that they had 24/7 desk and locked the front door at a certain hour. It made me feel safe to stay there as a solo traveler. I wish the free breakfast was earlier, because by 6am I was out and about for the day. The water in the shower wasn't the greatest temperature wise. The AC was making a weird sound, so I had it turned off during the night (so wasn't a big deal to bring up). I also wished there was an area where I would be able to sit and relax that wasn't a restaurant or a bar, even if it was outside. I wasn't much at the hotel because of that. But overall, would definitely recommend this hotel, especially to a solo traveler.
Stayed 3 nights in Jul 2025

2/10 Terrible

Kasandra

Disliked: Cleanliness, staff & service, room comfort
Seeing as I am sleeping in my car outside of the hotel tonight, I am really unhappy with my stay. Much of my belongings are upstairs in the room and I can’t access them. I was given a code to get into the hotel, but clearly the door was jammed. They do not have anybody on site for any kind of emergency. I will not be paying for my room tonight.
Stayed 1 night in Apr 2025

10/10 Excellent

shlok

Liked: Staff & service, property conditions & facilities
Location is right in the middle of Boston
Stayed 3 nights in Jul 2025

10/10 Excellent

Tom

Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 3 nights in Jul 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025